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Puteri Garden Hotel


#22 of 27 hotels in Klang
Good to know
Property amenities
Room service
Free High Speed Internet (WiFi)
Airport transportation
Business Center with Internet Access
Dry Cleaning
Laundry Service
Non-smoking hotel
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
4Room tips
Traveler rating
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Aircond We cant control it.. Toilet not bad.. Television bad picture.. Need improve for service. Meal not bad.. But dinner time must add more optional meal.. My room lamp not fully function.. Quiet environment..
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Clean spacious tiled room and bathroom. Beds comfortable. Maintenance was an issue. The key card slot was held together by masking tape and the hot water system temperature knob if turned to max caused the all the lights to flicker. Lights went off and on again. Had difficulty closing the door because the door knob was damaged. Breakfast is ala carte. Problem was there was some local dishes available on Sunday but on Monday on the American breakfast. We were the only two guests and yet it took almost an hour. The issue is with the management. We will definitely return because despite these shortcomings, the room was spacious and the location is excellent. Close to LIttle Indla, the railway stations and other historical sites.
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Very Low facility, No Breakfast and No Drinking water served or Kept in the Room, Tv has only 8 Channels and worst cleanliness, No responses for any query asked ,, Only facility is the Hotel is situated in the Heart of Klang
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This hotel has 1 AC remote which is to be shared by all the rooms on the property. Room is not cleaned daily and nor are towels changed. The guest has to beg for new towels from the reception. Breakfast is provided on the following conditions; you have to call the reception one hour before breakfast time. The cook then walks to a nearby shop to by bread and whatever is missing for that mornings breakfast. WiFi is only available at the reception. The fridge in the room had rust inside and did not work. The electricity in the room turns on and off, during a shower as there was something wrong with the hot water heater in our bathroom which caused the mains to trip.
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1)Room cleanliness is satisfy unfortunately services was terrible when i reported toilet door was not fasten but still not getting answer fr managemeny. 2)Breakfast preparation is way too slow c/w No any food selection.
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