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Aki Grand Hotel & Spa

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Traveler (137)
Room & Suite (39)
Dining (24)
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Overview
  • Excellent17%
  • Very good41%
  • Average23%
  • Poor10%
  • Terrible9%
Travelers talk about
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (258)
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All reviewsprivate onsenjapanese style roommiyajima islandtrain stationfloating toriiocean viewlovely viewone nightitsukushima shrineshyluxurybaths
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1 - 5 of 29 reviews
Reviewed March 21, 2018 via mobile

We only got a room with balcony to the noisy street. There was no WiFi in the room. The Japanese restaurant did not serve us as hotel guest without reservation even though there was plenty of free tables. Italian restaurant was completely empty but only...More

Thank Steffen M
Response from Yoshivancouver, お客様担当マネージャー at Aki Grand Hotel & SpaResponded March 22, 2018

Thank you for staying our hotel in this trip. But we regret that you are not satisfied. We will fix the system of our restaurant and something you wrote on questionnaire. We hope your next stay.

Reviewed February 27, 2018 via mobile

Rooms are small and narrow, but they do have nice balconies so you can see across to Miyajima and the Great Torii Gate. The hotel has their own boat that does 20-30min cruises over to see the Great Torii Gate and the Itsukushima Shrine. The...More

1  Thank RealW0rldTraveller
Response from Yoshivancouver, フロント オフィス マネージャー at Aki Grand Hotel & SpaResponded March 2, 2018

Thank you for choosing our hotel in this your trip. And we are glad you have seemed to enjoy with your stay. Our boat from private pier cruises to Itsukushima shrine is so popular by another our guests also. Please visit to Japan again.We're welcome...More

Reviewed November 11, 2017 via mobile

The facilities were by no means luxury. It felt like a 1970s airstream trailer, although it was spacious. It’s close to Miyajima and the shuttle bus there is great but it’s far from everything else in Hiroshima including restaurants, historical sites and the JR station....More

1  Thank detriment3
Reviewed October 26, 2017 via mobile

I was a little disappointed when we arrived. This hotel has seen better days and the bed was incredibly uncomfortable. You could feel the springs in the mattress. Things were much improved the next day. We woke up to a lovely view and had an...More

1  Thank NCtravelz
Response from Yoshivancouver, マネージャー at Aki Grand Hotel & SpaResponded October 27, 2017

Thanks for staying our hotel. We can look onto the Torii of Itsukushima shrine. And also we recommend the cruising to Itsukushima shrine on night. We plan to do changing a mattress of all rooms within couple monthes. We are waiting for your next visit.

Reviewed August 5, 2017 via mobile

The team is really well organized and work very hard to ensure the well being of the guests. We had made a mistake with our booking and they were super nice and went out of their way to help us. Keep up the great work!

Thank s_explorers
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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Sauna
Details
Price range
$107 - $408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$107 - $408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (137)
Room & Suite (39)
Dining (24)
Pool & Beach (2)
Family and Play Areas (3)
Questions & Answers
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Uncommonhelen
October 31, 2016|
Answer
Response from Zoe-Lum | Reviewed this property |
You need to take JR from Hiroshima to Miyajima station, then take hotel shuttle bus (hotel name shown on the bus) to the hotel, it's every 30 minutes.
2
Votes
Room Tips
"Ocean View is must to enjoy the view of Miyajima"
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"book a Mixed Room (和洋室) if travel with family"
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"Choose a room with a balcony looking towards Miyajima"
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"Strong recommend "Seaside room" when booking."
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