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El Castillo Hotel

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El Castillo Hotel
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205 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Philadelphia, Pennsylvania, USA
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was absolutely the most fabulous hotel experience ever. We travel frequently and stayed at this property b/c our friends have stayed there on prior occasions. The manager Scott, chef Danny and the entire staff was delightful and exceeded every expectation. They knew each guest, remembered your drink preferences and accommodated every whim. My boyfriend jokingly asked at dinner for... More 

Helpful?
Thank gordypt
Reno, Nevada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed July 13, 2016

A little further down the road but well worth the extra few minutes. With only five rooms we were pampered to the extreme. Scott, the General Manager is the greatest guy and Herson was was always ready to help but I am sorry I didn't get names of the other staff members because they all bent over backwards to ensure... More 

Helpful?
Thank JohnJHo
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

As Scott and his staff say and say often: “No Worries” and they mean it. We recently spent a wonderful week at El Castillo. We chose the hotel because of the unbelievable reviews on TripAdvisor, but were still unprepared for the service we received. Scott and his staff (Kerley, Zoe, and everyone there week of 8/22) was very attentive and... More 

Helpful?
Thank CFardo
Coatesville, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 19, 2016

With much anticipation I booked El Castillo as our 4th hotel in Costa Rica hoping to have saved the best for our last night of vacation. After having read so many great reviews I felt that I was in the wrong hotel! Our entire stay was tempered by our checkin experience. There was no welcome, no friendly courtesies we have... More 

Helpful?
1 Thank michaeladecker
Scott D, General Manager at El Castillo Hotel, responded to this review

Hello and thanks for your feedback. It makes us better. As I stated in my phone message to you, I am deeply sorry for your experience. We have very high standards at El Castillo and did not meet them with you. As a staff, we have discussed the situation and will work to ensure all guests have the experience we... More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed August 15, 2016

We just spent our birthday week at El Castillo - We decided to splurge a bit and did the 4 night romantic getaway package and it delivered ALL that it promised, and more!!! What a treat! The Garza island tour was an unexpected delightful experience - truly a pleasure and a delight!! A Robinson Caruso-esque 1/2 day on a pristine,... More 

Helpful?
Thank GandLocity
1 review
5 of 5 stars Reviewed August 13, 2016 via mobile

El Castillo Hotel is where my husband and I stayed for 6 nights during our recent honeymoon in Costa Rica. The stay here was so memorable and beautiful. Scott the manager was so accommodating when we asked him if we could extend our stay a few extra nights and Kerley and Gerson were both exceptional staff members. Everyone there is... More 

Helpful?
Thank Esmeralda M
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed August 2, 2016 via mobile

After spending 3 weeks in Costa Rica, my wife and I decided to finish our holiday staying at El Castillo. What a great decision! The hotel has one of the most amazing views I have ever experienced - especially beautiful from the infinity pool. It was our 30th anniversary so the staff made us an amazing anniversary meal complete with... More 

Helpful?
Thank Lincoln22Traveler
Ojochal, Costa Rica
Level Contributor
7 reviews
5 of 5 stars Reviewed August 2, 2016 via mobile

Impeccable views, savory food and immaculate service- need I say more? Just walking through the doors of this hotel will render anyone speechless. At first glance, you find yourself staring straight out the infinity-edged pool to the blues skies and cool ocean.

Helpful?
Thank kasiefaddah
Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2016

El Castillo staff was helpful and accommodating. Prepare yourself to be catered to. The beaches you can walk to from the hotel will only have a sand bar above water during high tide, so instead, take a 10 minute car ride to the bigger beaches so you can enjoy more time on the beach. From the hotel, you can see... More 

Helpful?
1 Thank eros8801
Providence, Rhode Island
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

First off, El Castillo is the loveliest place we've ever visited. We were greeted by Kurly as soon as we arrived to check in and another staff member brought us our welcome cocktails. I couldn't help but look around and say "this is amazing" throughout the checkin process. The views, the decor and the sounds of relaxation really wowed me.... More 

Helpful?
Thank sevillaxo
Questions? Get answers from hotel staff and past guests. Ask a question

221 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
El Castillo is an adults-only, luxury boutique hotel known for its incredible staff, over-the-top service, and exclusive beach on a nearby private island. Perched 600 feet above the Pacific Ocean, the magnificent structure has arguably the most dramatic view in all of Costa Rica. Enjoy the infinity pool on the main level or relax in a cabana on the ocean-view deck below, which features a bar, Jacuzzi pool, and a full menu of in-cabana spa treatments. The fabulous Azul Restaurant & Bar, located inside the hotel, specializes in Mediterranean cuisine. El Castillo is a special place - stay as our guests or rent the entire hotel and let our staff spoil you. ... more   less 

Additional Information about El Castillo Hotel

Address: Calle Perezoso | 300 Mtrs Este de Costanera, Ojochal 60501, Costa Rica
Location: Costa Rica > Province of Puntarenas > Ojochal
Price Range: $214 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Castillo Hotel 3.5*
Number of rooms: 6
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Also Known As:
El Castillo Hotel Costa Rica/Ojochal
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