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The Westerwood Hotel & Golf Resort - A QHotel

Certificate of Excellence
1 St Andrews Drive, Cumbernauld G68 0EW, Scotland
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The Westerwood Hotel & Golf Resort - A QHotel
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1,334 Reviews from our TripAdvisor Community

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Perth and Kinross, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from an overnight spa break here and it was fantastic. The staff were all so helpful and friendly; nothing was too much trouble. Everything was clean and tidy, lovely spa. We arrived on a Saturday and it was rather busy but we still got on fine with little or no waiting around for anything. We had booked a... More 

Helpful?
Thank cheekybint1989
Glasgow, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

My husband booked us a room last minute for a relaxing overnight stay.. When we got there was told at reception that there was no spaces for massages or that which I was so disappointed in as that was the whole point in going.. The room was lovely but we did pay more for that but the hot water, well... More 

Helpful?
Thank charlene167
Glasgow, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Had a lovely meal here with the hubby on Friday 5th Feb. It had been booked by our children as an anniversary present. Definitely 5 star dining in Flemings restaurant!! We had the tasting menu on the evening they launched the new menu which gave us the chance to try things we hadn't had before. Staff were very attentive and... More 

Helpful?
Thank Migailey
Scotland
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

Have always wanted to stay here and finally managed a one night stay in January. Opted for a VIQ room and were very impressed with the room, bathroom and the selection of complimentary drinks both alcoholic and soft. We did feel however that there should have been some biscuits to go along with the hot drinks selection. Dinner was ok... More 

Helpful?
Thank HappyWanderers56
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear HappyWanderers56, Thank you for taking the time to write a review of your time with us. It is lovely to read your comments about the bedroom and breakfast. I am sorry that you felt that the food at dinner was just ok but we do have a new Executive Head Chef who will be making some changes soon that... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had a groupon voucher for this restaurant and decided to use it whilst out for my boyfriends birthday. Didn't expect much for my voucher but was totally surprised. The choices in the set menu were great and the food itself was superb! Our waitress was extremely helpful and friendly. Only thing that I would mention is that I emailed... More 

Helpful?
Thank NicMcKay
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Nic McKay, Thank you for the top class review. I am delighted that you had a great dining experience for your boyfriends birthday. Hopefully now that you have experienced our amazing food and customer service we will be welcoming you back soon. We always have great offers on our website so please have a look before your next visit.... More 

Dumfries, United Kingdom
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I used to visit the Westerwood on a frequent basis but decided to try somewhere different due to continual disappointing dining experiences. Last week, I visited the Westerwood to see if there was any improvement, had another unsatisfactory dinner that lasted 2 hours. I have no issues with the bedrooms, decor, amenities, reception, the Westerwood is a presentable hotel with... More 

Helpful?
Thank Jackdaniels26
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Jackdaniels26, Thank you for taking the time review your experience with us. Please accept my sincere apology for the issues you experienced with the cheese and drinks service. We have had an issue with our cheese supplier recently but our new Executive Chef has now rectified this issue and we are again sorry that this tainted your experience with... More 

Inverness, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Westerwood is perfect for a Scottish conference , great rooms,easy access and parking,quality IT equipment, breakout rooms and meeting areas together with leisure facilities for staff/ guests staying over. Leisure facilities and access to an onsite golf course if you need to blow away the cobwebs before heading home.

Helpful?
Thank richjane16
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear richjane16, Thank you for your great review. We pride ourselves in having the best conference facilities in Scotland, and after reading your review you must agree. Hopefully you will get a chance to return with work very soon, and if not then please check our website for some amazing offers on weekend breaks. yours sincerely Paul Bray More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I came here on 10th december 2015 for an espa spa day for 2 costing £150. We arrived and got totally lost. Reception didnt show us where to go. Just sort of gave us directions but it was a nightmare. The spa wasnt signed very well at all. Turned out to be a set of stairs inside the grill restaurant.... More 

Helpful?
Thank Jem C
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear Jem C, Thank you for taking the time to write your review. It is really very disappointing to read your feedback and please accept our sincere apologies for the poor food quality in the Grill. I can assure you that the sandwiches are freshly made in the kitchen every day. We will investigate what has caused your experience. I... More 

GLASGOW
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we arrived on hogmany the staff welcomed us with professional hospitality. Concierges to take your baggage to rooms and informative reception staff. We were booked as a family party from Hogmany/The first and booking was bed and breakfast evening celebrations meal for evening. Hubby is a gym person so this facility was a bonus, not being a... More 

Helpful?
1 Thank JENISH35
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear JENISH35, Thank you for taking the time to write such an amazing and detailed review of your time with us. You describe our facilities fabulously and we try and cater for all tastes, gym enthusiasts to swimmers to those who like to relax my getting pampered or by simply having a nice coffee in from of the fire or... More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Arrived 10th January, staff very welcoming. Room very nice and spotless! Had 2 treatments which were brilliant so relaxing, then on to spa , facilities were very good. The food at Westerwood was delicious. Whole experience was most enjoyable, will definitely be back.

Helpful?
Thank jackie h
Paul B, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review

Dear jackie h, Thank you for the fabulous review, which was most enjoyable to read, a lot like your experience with us. We always have amazing spa offers on our website so hopefully we will be welcoming you back soon. yours sincerely Paul Bray More 

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