We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hanaya

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Management photos
Hanaya
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

106 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 7: English reviews
Belfast
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 3, 2015

This was billed as a classic Japanese Inn experience complete with banquet fi for a Samuri. It let us down horribly. Unfriendly owner from our first step through the front door. No information given (or if it was it was so badly translated from Japanese to English that it made no sense). Mediocre meal - soggy tempura. We had no... More 

Helpful?
6 Thank Donna M
Tokyo, Japan
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 15, 2015

My wife and I are big onsen fans and go probably about 8 times a year to different places. this time we went to Hanaya - excellent service, excellent kaiseikiryori and beautiful old ryokan. I was very pleased. We took a friend who is leaving japan (and speaks little japanese) for one last memory ..impeccable. the only negative would be... More 

Helpful?
1 Thank johntaro
Melbourne
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 28, 2014

This was an amazing ryokan. A 100 yr old building beautifully restored with heavenly gardens. The service and cuisine was impeccable. The onsens were lovely including a small outdoor bath. More than anything the warmth of the hospitality and gourmet local cuisine was well worth the expense. Walking distance from the sweet little station of Bessho Onsen and the the... More 

Helpful?
3 Thank barbaradesu
Tokyo, Japan
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed September 22, 2012

At the moment we entered the room #26 after checking-in, we were shocked with the status of our room. Its windows and walls were dirty, water tubs were rusted, private ‘Onsen’ room seemed not well-attended and so on. Any customer, who expects common-sence-level of cleaness in such a prestigious Ryokan (authentic Japanese ‘Onsen’ hotel), would claim against such a poor... More 

Helpful?
3 Thank chocolate_Library
La Mesa, CA.
Level Contributor
156 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed August 7, 2012

We spent two nights at this inn/hotel. I do not know how much English is spoken as I muddle along in Japanese and my wife is Japanese. Rooms were large, well kept, straight out of the early Taisho Era (1912-1925), Food, dinner served in the room, breakfast in a very nice dining room were excellent. One of if not our... More 

Helpful?
1 Thank Ted C
Stuttgart
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 19, 2011

Rooms might need some refurbishment and in winter, the bathroom can get really cold. But nothing that wouldn’t make your staying there unpleasant. On the opposite, the staff is very friendly and the garden very beautiful. Dinner was served in the room, but breakfast not. Nevertheless, I think this is something they decide on the previous day, depending on how... More 

Helpful?
1 Thank cecmix
Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 10, 2010

My husband and I do not speak Japanese but visited Hanaya with our daughter who does. I don't know if there is English-speaking staff, but imagine we could have muddled our way through with a phrase book or two. We stayed in a room (actually a large 3-room suite) with a private hotspring bath. The rooms and the views from... More 

Helpful?
4 Thank eldie12
Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (85)
Viewed
Hotel & Grounds (25)
Viewed
Bathroom (4)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Room/Suite (4)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (3)
Viewed
Room/Suite (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Ueda hotels
Ueda Tokyu REI Hotel
#2 of 86 in Ueda
76 reviews
Bessyo Onsen
Uematsuya Ryokan
Uematsuya Ryokan
#1 of 86 in Ueda
80 reviews
Show Prices
Show Prices
Show Prices
Bessyo Onsen
Kashiwaya Honten
Kashiwaya Honten
#7 of 86 in Ueda
27 reviews
Bessyo Onsen
Tabinoyado Nanjyo
Tabinoyado Nanjyo
#11 of 86 in Ueda
31 reviews
Bessyo Onsen
Tamaya Ryokan
Tamaya Ryokan
#10 of 86 in Ueda
27 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
Services
  • Free Parking

Additional Information about Hanaya

Address: 169 Bessho Onsen, Ueda 386-1431, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Ueda > Bessyo Onsen
Price Range: $283 - $671 (Based on Average Rates for a Standard Room)
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Orbitz, TripOnline SA, Rakuten, JAPANiCAN and Travelocity so you can book your Hanaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hanaya Ueda, Japan - Nagano Prefecture
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hanaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“difficult to say as the rooms are spread out through the compound.”
 of 5 bubbles johntaro, Mar 15, 2015 | Read review
“Room 30 where we stayed was great, but I suspect that is the case for most of them.”
 of 5 bubbles TedC810, Aug 7, 2012 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay