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Hanaya

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Ryokan 
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Hanaya
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111 Reviews from our TripAdvisor Community

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Showing 7: English reviews
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Belfast
Reviewed June 3, 2015

This was billed as a classic Japanese Inn experience complete with banquet fi for a Samuri. It let us down horribly. Unfriendly owner from our first step through the front door. No information given (or if it was it was so badly translated from Japanese to English that it made no sense). Mediocre meal - soggy tempura. We had no...

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6Thank Donna M
Tokyo, Japan
Reviewed March 15, 2015

My wife and I are big onsen fans and go probably about 8 times a year to different places. this time we went to Hanaya - excellent service, excellent kaiseikiryori and beautiful old ryokan. I was very pleased. We took a friend who is leaving japan (and speaks little japanese) for one last memory ..impeccable. the only negative would be...

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1Thank johntaro
Melbourne
Reviewed May 28, 2014

This was an amazing ryokan. A 100 yr old building beautifully restored with heavenly gardens. The service and cuisine was impeccable. The onsens were lovely including a small outdoor bath. More than anything the warmth of the hospitality and gourmet local cuisine was well worth the expense. Walking distance from the sweet little station of Bessho Onsen and the the...

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3Thank barbaradesu
Tokyo, Japan
Reviewed September 22, 2012

At the moment we entered the room #26 after checking-in, we were shocked with the status of our room. Its windows and walls were dirty, water tubs were rusted, private ‘Onsen’ room seemed not well-attended and so on. Any customer, who expects common-sence-level of cleaness in such a prestigious Ryokan (authentic Japanese ‘Onsen’ hotel), would claim against such a poor...

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3Thank chocolate_Library
La Mesa, CA.
Reviewed August 7, 2012

We spent two nights at this inn/hotel. I do not know how much English is spoken as I muddle along in Japanese and my wife is Japanese. Rooms were large, well kept, straight out of the early Taisho Era (1912-1925), Food, dinner served in the room, breakfast in a very nice dining room were excellent. One of if not our...

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1Thank Ted C
Stuttgart
Reviewed January 19, 2011

Rooms might need some refurbishment and in winter, the bathroom can get really cold. But nothing that wouldn’t make your staying there unpleasant. On the opposite, the staff is very friendly and the garden very beautiful. Dinner was served in the room, but breakfast not. Nevertheless, I think this is something they decide on the previous day, depending on how...

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1Thank cecmix
Pennsylvania
Reviewed May 10, 2010

My husband and I do not speak Japanese but visited Hanaya with our daughter who does. I don't know if there is English-speaking staff, but imagine we could have muddled our way through with a phrase book or two. We stayed in a room (actually a large 3-room suite) with a private hotspring bath. The rooms and the views from...

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4Thank eldie12
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Amenities

Highlights
  • Free Parking
Services
  • Free Parking

Additional Information about Hanaya

Address: 169 Bessho Onsen, Ueda 386-1431, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Ueda > Bessyo Onsen
Price Range: $281 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanaya 3*
Number of rooms: 43
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Also Known As:
Hanaya Ueda, Japan - Nagano Prefecture
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Questions & Answers

Questions? Get answers from Hanaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“difficult to say as the rooms are spread out through the compound.”
 of 5 bubbles johntaro, Mar 15, 2015 | Read review
“Room 30 where we stayed was great, but I suspect that is the case for most of them.”
 of 5 bubbles TedC810, Aug 7, 2012 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question