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All reviewstour groupisle of skyeno liftbeds were comfortablesized roomenjoyed their mealswould recommend this hotel to anyonemenu cardgrilled salmonspar shop next doorbefore dinnerloch alshrooms are bigeilean donan castlebeautiful view of the lochstayed here for two nightstwo night stay
Lovely setting, friendly staff but totally chaotic. No draught beer at the bar, no orange juice, no lime juice! Room was clean but a bit tired looking and the shower in the bathroom was hopeless. No clean tables when we went down for breakfast, the...More
A very good stop over on a Friday night, comfortable bar area with lovely views. Really nice quality food, I had fillet steak which was excellent and my friends had burger and chilli prawns which were delicious. The staff were extremely friendly and helpful. Although...More
Staff were friendly and helped with issues I faced. However, they did appear inexperienced, and resolving problems took a little while. Food at the restaurant was delicious, but felt rather expensive. The hotel has a lovely view, but the rooms are quite old and need...More
This hotel has a great location - just close to the Isle of Skye and with a beautiful view. At the front desk we met a receptionist who seems to be there as a trainee as it all took him really long time. He didn't...More
Thank Vendula G
Management response:Responded May 10, 2017
Hi Veronique, Thank you very much for your feedback. We are trying to fix the problem you mentioned as soon as possible. We hope to see you soon again at our structure.
We arrived when the new booking system had broken down so a long wait for the room. The new staff seemed to struggle with customer service and they looked tired and unhappy. The heating broke down for 18 hrs resulting in cold showers which wasn't...More