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Hilton Odawara Resort & Spa

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Hilton Odawara Resort & Spa
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882 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Yokohama, Japan
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Got a last minute bargain and was totally satisfied with everything. The location is perfect for a couple of days to unwind and refresh! The hotel pool and spa area was excellent. The gym was well equipped and the putting golf was fun! The room was spacious with a large bathroom. The staff were warm and welcoming and all the... More 

Helpful?
Thank boochan1970
Melbourne, Australia
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Not more than 5 mins drive vua Hotel's courtesy bus, we checked in on a rainy night. The reception staff were so lovely. Although we had booked a cottage suite, which would be a few mins walk or a min drive via golf buggy our check-in staff offered us a western/Japanese room in the main building because it was raining.... More 

Helpful?
Thank CWKB2
SW CT
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After having stayed in a hut on Mt Fuji the night before, we arrived at the hotel and knew we had made a good choice. The room overlooking the Pacific was fantastic, comfortable beds, large bathroom and nice amenities. An upgrade from sleeping on plywood in a used sleeping bag! Our only complaint was poor service in the lobby restaurant,... More 

Helpful?
Thank VectorZulu
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

There's plenty to do with the family at this resort. It's been raining pretty steadily since we've been here but it hasn't been a problem for us with lots of activities to choose from. The pools and onsen are pretty nice. The room is large and very comfortable. The buffet restaurant is quite nice with a good range of food.... More 

Helpful?
Thank mattygrant
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort &Spa. We're very happy to hear that you and your family enjoyed your stay, especially our Room and Hotel facilities. Relax at Hilton Odawara Resort & Spa. In a beautiful setting between the Hakone foothills and Sagami Bay, the hotel is located only 60 minutes from the bustling city of Tokyo... More 

Singapore, Singapore
Level Contributor
82 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a cottage with extended family (2 storeys). Rooms were very nice and hotel is huge. It also offers a shuttle service to / from town at the train station. It is also a few stops by train from Hakone, where we did a day trip. The alternative option was to stay in Hakone, but compared to hotel there,... More 

Helpful?
Thank Terence1974_12
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for choosing to stay at Hilton Odawara Resort & Spa. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2016

Yes, service level, Foods, restaurants(no more bar) are getting worse.However, you can not expect such Bade Zone, GANBANYOKU, Tennis Court, Gorgeous view in other "RESORT" hotel in main land Japan.

Helpful?
Thank N1399OA_
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for choosing to stay with us in Hilton Odawara Resort & Spa. However, we were very sorry to hear that our service and facilities were not to your satisfaction. We will most certainly take your feedback into consideration for improvement in the future and would like to thank you again for taking the time to comment... More 

Tokyo, Japan
2 reviews
4 of 5 stars Reviewed July 28, 2016

It's a good hotel to stay with family, where there are a big spa pool and my kids and parents enjoyed the pool. Christmas shops are beautiful and make us feel cozy and warm on the first floor. There's a trail outside, but I can't walk there because it was too cold, but it should be good in good weather.... More 

Helpful?
Thank Junhee L
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. Particularly in reference to room quality and our facilities experience. However, we were very sorry to hear that our breakfast offers was not to your satisfaction. We will most certainly take your feedback into consideration for improvement in the future and would like to thank... More 

Hamburg
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

The onsen are beautiful & great, the swimming pool with so many different massaging streams are incredible. Breakfast has something for everyone: Japanese, American, European => all will feel right at home. The rooms are spacious and comfortable. Thanks, we really enjoyed!

Helpful?
Thank Robert V
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for staying with us at the Hilton Odawara, and thank you very much for taking your valuable time to give us your thoughts. Hilton Odawara Resort & Spa is set in a stunning location between the Hakone Mountains and Sagami Bay. Pamper yourself in the spa featuring 11 hydrotherapy hot spring pools. Swim laps in the... More 

Melbourne, Australia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 16, 2016

We decided to stay at this hotel because of the water views and facilities and to have a bit of a break from crowded Japanese cities. This hotel hit the mark on these criteria, the views were nice, the facilities, (especially the sports and pool facilities), were outstanding. The staff were very helpful. The rooms were OK, smallish and aging... More 

Helpful?
Thank 25ian
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you very much for staying at Hilton Odawara Resort & Spa and for spending your time sharing your experience with other travelers. It is our greatest pleasure to know that you have enjoyed your stay. Also we would like to thank you about your comments on our room and impressive views of Sagami Bay. We will take this into... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed July 14, 2016

The stay was wonderful. This is my second time visiting the hotel. And I would definitely return. Awesome breakfast, great spa, and fantastic view from all the rooms. The only downside is that the breakfast selection remained the same for two days. Also, there was no diamond member upgrade. This is a great hotel; just know that you get no... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shinji K
Hotel R, Hilton Odawara Resort & Spa at Hilton Odawara Resort & Spa, responded to this review

Thank you for staying at the Hilton Odawara Resort & Spa and very pleased to know that you enjoyed your stay with us. Relax at Hilton Odawara Resort & Spa in a beautiful setting between the Hakone foothills and Sagami Bay, the hotel is located only 60 minutes from the bustling city of Tokyo. We are very pleased to hear... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Travel to the Hilton Odawara Resort & Spa, just 60 miles west of Tokyo, in the Hakone mountain's foothills. It's just 30 minutes by train to Tokyo's business district and 90 minutes by car to Haneda Tokyo airport. Courtesy transport runs weekdays to Odawara train station and shops, 2.5 miles away. ... more   less 

Additional Information about Hilton Odawara Resort & Spa

Address: 583-1 Nebukawa, Odawara 250-0024, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Odawara
Price Range: $185 - $718 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Odawara Resort & Spa 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Hilton Odawara Resort And Spa
Hilton Odawara Hotel Odawara
Odawara Hilton
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