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The Bay Forest Odawara by Hilton Club

Traveler (10)
Room & Suite (15)
Pool & Beach (2)

About

#2 of 9 Specialty lodging in Odawara
Location
Cleanliness
Service
Value
Welcome to The Bay Forest Odawara by Hilton Club, a secluded retreat for your Japanese getaway. Nestled amid the beautiful grounds of the Hilton Odawara Resort & Spa, Bay Forest offers a scenic hillside setting plus access to resort indulgences including hot springs, a wellness spa, multiple pools, a driving range, and several shops and dining options.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Wheelchair access
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Room features
Suites
27Reviews
0Q+A
0Room tips
Traveler rating
  • 11
  • 8
  • 6
  • 1
  • 1
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Popular mentions
The Bay Forest Odawara by Hilton Club was the perfect base for our family visit in Japan. The area is rich in activities and sights, from hot springs and mountain views to beaches that will host 2020 Olympic surfing and sailing events. The facility also provides many
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Review collected in partnership with Hilton Grand Vacations
Response from HiltonGrandVacations, Director of Operations at The Bay Forest Odawara by Hilton Club
Responded Dec 20, 2018
Thank you for taking the time to share your feedback with us. We are glad to hear you and your family thoroughly enjoyed your stay. We truly appreciate your comment stating The Bay Forest Odawara by Hilton Club is truly an ideal base to explore Odawara/Hakone and its surrounding area with an abundance of both natural and historical sights/activities. We look forward to welcoming you back. Hiroaki Shimamune Director of Operations
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My wife and I loved our stay at this resort. As club owners we expected a high level of service, and that is exactly what we received. The staff was all very polite and greeted us each time we entered the main lobby (some of them even spoke excellent English!) We would
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Review collected in partnership with Hilton Grand Vacations
+1
We stayed in this resort for 3 nights. Generally we had a restful time. Check in: It was a slow process. Staff speak limited English. Cottage: Clean, very roomy but has a funny smell, like someone had cooked yam in it. Comfortable bed but bathroom is on ground level and
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The cottage was huge, especially by Japanese standards. The grounds were beautiful. We were there during Typhoon Jebi, so we did not explore too much outdoors. We were at least far enough from the typhoon that all we had was wind and rain, not the flooding and toppled trees
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Review collected in partnership with Hilton Grand Vacations
The hotel itself was good. The pool is extremely impressive. Love'd all the options for it. My kids had a great time. It was also very warm as the water (I think) came from the hot springs. We stayed in the cottages and the first room that we got was newly renovated and was
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Response from hiroakis59, マネージャー at The Bay Forest Odawara by Hilton Club
Responded Aug 10, 2018
Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at The Bay Forest Odawara by Hilton Club. Please accept our sincere apologies for the Air Conditioner issue you experienced and inconvenience caused by having to move to another cottage. We are also disappointed to hear your experience at the buffet which was certainly not an indicative of our usual high standard of service we provide to our guests, and we can understand it would be frustrating and disappointing for you and your family. Please rest assured we have followed up with the team to ensure such short fall would not occur again in future. It is via guest feedback and experience we can endeavor to provide more luxurious and superior stay for our guests and we thank you once again for sharing your feedback. We look forward to welcoming you back in Odawara in near future.
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LOCATION
JapanKantoKanagawa PrefectureOdawara
NUMBER OF ROOMS
10
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