Amanemu
2165 Hazako Hamajima cho, Shima 517-0403 Mie Prefecture
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#7 of 89 hotels in Shima
Location
4.2
Cleanliness
4.9
Service
4.2
Value
3.9
Finding an ideal luxury hotel in Shima does not have to be difficult. Welcome to Amanemu, a nice option for travelers like you.
Close to some of Shima's most popular landmarks, such as Kashikojima Bridge (1.6 mi) and Shima Rose Farm (1.7 mi), Amanemu is a great destination for tourists.
Rooms at Amanemu offer a minibar, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Amanemu, free parking is available.
While staying in Shima, you can check out a popular Chinese restaurant like Kyukatei, which is serving up some great dishes.
Amanemu looks forward to welcoming you on your visit to Shima.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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HOTEL STYLE
Luxury
Charming
Location
2165 Hazako Hamajima cho, Shima 517-0403 Mie Prefecture
Name/address in local language
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Worst service. Cero cleanliness, our bathtub was FILLED with hair. We asked for room service and the cheese from the cheese plate was melted. Service is super slow. We waited for golf carts for 20-30 minutes. Every time we asked to go to the spa in the cart they would take us wherever they want because they did not event make the effort to understand. SPA services were mediocre for the price. Would never recommend, and definitely NEVER coming back.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
We stayed for 2 nights in January in the middle of a whirlwind tour of the Kii Peninsula that consisted of visits to Ise Jingu Grand Shrine as well as several key sites along the Kumano Kodo trail, and wanted some downtime during the tour. Amanemu fit the bill nicely - we appreciated the peace, tranquility, massive suite, warm and attentive service, good food and relaxing onsen bath, which all added to a memorable experience in our 15th different Aman property that we've stayed at. Booking through our Virtuoso agent entitled us to a room upgrade if available, and thankfully for us, we were upgraded from a Nagi Suite to the Sora Villa. It's a massive upgrade; the former has about 100 square meters of total living space, whereas the Sora Villa almost triples that size and boasts a huge in-room Onsen (hot springs) bathing facility. The Villas are typically sold as 2 bedroom units, but when there is low availability or guests are upgraded from "lesser" rooms, they block off access to one of the bedrooms, but really, at 296m² for just the two of us, there was absolutely nothing to complain about! It's a stand-alone unit (the Suites are duplex types) with all the privacy benefits that come with it, has two toilets, a his & her shower area and a gigantic yard and terrace with day beds. The only drawback was the views from the Sora Villa are inferior to the Nagi Suite (and Nagi Villa); there's less of the Ocean views in "Sora" designated rooms. But given that panoramic views can be enjoyed in the numerous common areas of the property, we were more than happy to accept that tradeoff. The resort is huge, so guests are shuttled around by Aman staffers in (extended) golf carts. Unlike Amanpulo, however, you are not allocated a cart to drive on your own, which we actually liked, since we've seen guests zip around in dangerous speeds and can definitely endanger other guests at times. Unlike at a traditional ryokan, meals are not included, and guests can opt for a variety of meal choices. The main restaurant serves just about everything that anyone would desire, from full-course Kaiseki offerings to Omakase Sushi courses to a-la cart dishes (mainly Japanese, but not exclusively so.) It's a plus or a minus, depending on what you're after. On the one hand, Amanemu offers hotel-like flexibility in what you want to dine and when you want it. On the other hand, the room service choices are slightly reduced compared to what's on offer in the restaurant (this is somewhat understandable, given that some of the dishes need to be served fresh and/or hot, and would take too much time for the servings to be delivered to the room.) We were initially hesitant to have dinner in the restaurant due to Omicron, but our fears were quickly put to rest when we were shown how the capacity of the restaurant was reduced in half during the pandemic - the social distancing between different groups of guests was more than sufficient to allay our fears. While the food & beverage experience is often the weakest part of the Aman experience, that's not the case here. We really enjoyed the Kaiseki course which focused on the bountiful and high quality local ingredients from the Ise-Shima that includes Matsusaka Beef, Ise-ebi Spiny Lobster and Abalone. Everything was prepared to perfection. Unlike typical ryokans, Amanemu also serves lunch in the restaurant, which was much simpler than what is offered for dinner, but more than adequate for some high quality lite bites. There's also tea and snacks that you can enjoy in the adjacent lounge building that later turns into a bar lounge in the evening. While Amanemu is supposedly renowned for its world-class spa (which also contains a wonderful communal Onsen bath), we did not avail ourselves to either of them given we were there during the seventh wave of the pandemic. We'll definitely have to look to return so we can enjoy everything that Amanemu has to offer. One of the unique aspects of many Amans are the variety of privately guided activities on offer, including some that are bespoke in a way that is not possible without booking through Aman. For instance, they have a tour that allows you into parts of Ise Jingu Grand Shrine that typical tourists do not have access to, and you can partake in partake in Sutra and meditation activities as well. Such activities might float the boat for foreign tourists. For us, however, we have our own vehicle, speak the language and can get by on our own just fine. Also, while many of the activities sounds somewhat interesting, nothing really stands out as a "gotta try it!" experience. This partly has to do with the location, and herein lies the dilemma for some travelers - if you're looking to unwind and chill out in the property, Amanemu would work very well. On the other hand, people looking to use Amanemu as a base for exploring top sights, it's a bit far from the signature attractions in the Kii Peninsula such as Kumano Kodo. Keep this in mind before deciding on staying here. For us, Amanemu worked beautifully. The Kii Peninsula takes a looong time to explore given its sheer size (and twisty, mountainous roads), so we were looking to break up the journey and spend a few days to relax. Thanks to the generous upgrade and awesome Aman employees, our stay turned out to be everything we hoped for... and then some.…
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Date of stay: January 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Amanemu offers an idyllic rural escape, allowing guests to recharge and refresh in a serene setting. The resort's secluded location surrounded by forests, rolling hills, and Ago Bay provides a genuine connection to nature and some beautiful views. The guest suites and villas are spacious, beautifully designed, and exude understated luxury, and all comes with private onsen baths and outdoor terraces that offer a tranquil oasis to relax and unwind. The resort staff provides attentive service, striking the right balance between being helpful without being too intrusive. The expansive onsen pools in the spa are a highlight, offering a serene and rejuvenating experience. Dining at Amanemu is a treat, particularly the Japanese menu featuring Matsusaka beef, known for its exceptional quality. However, it's worth noting that the resort may not be suitable for those seeking an active or eventful getaway as there isn't too many activities to do in and around the resort. Coupled with its high price point, this may deter us from rushing to return. Overall, Amanemu is an exquisite retreat for those seeking a peaceful rural escape, exceptional spa facilities, and excellent dining experiences for 2-3 days. …
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Memoirs of A Travel Bug wrote a review May 2023
Dubai, United Arab Emirates63 contributions18 helpful votes
+1
Amanemu delivers what it promises - a far away getaway where you can relax and rest. By the high standards of Aman and properties like Amanoi it would be a harsh comparison - there is no wow factor here in the landscape, view or service. But it is professional and kind and the staff will do what they can to please you, with a nice spa and activity list albeit slightly too overpriced for those two.
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were inviting friends on a luxury Japan trip. We were extremely happy in several Ritz Carlton hotels and the Mandarin Oriental in Tokyo. Our biggest disappointment was the Amanemu resort. The resort itself is nice (surroundings, villas, infrastructure like the swimming and "onsen" pools). The dining experiene is good in terms of choice and quality of food. Unfortunately many of the staff hardly speak any English which makes it somewhat difficult to discuss food options. The breakfast experience is poor - long waiting times for a few food options which are not even close to a five star hotel standard. Coffee is just horrible - almost like brown water. So far I would have given the hotel four points. The reason why I only rate it with two points is the check-out experience and the problem handling thereafter. I have asked upon check-out to use the deposit charge and debit the difference to the final bill - as done upon check-out in all the other hotels on our trip. This is because deposit reservation charges are reducing the credit limit accordingly for up to 10 days and if you travel for longer also using several luxury hotels this may lead to issues with the credit card limit. The hotel did that - however erroneously charged as well the full amount again. They must have realised their mistake and did a reversal by crediting the full amount back to my credit card. Because of the American Express commission of 2.5% this led to a difference of several hundred USD. I have contacted the resort in order to ask for a refund of the unneccesary cost incurred. First of all they were insisting that American Express never charges commission to users but only to hotels (?). I then send them all the screen shots of my credit card app as a matter of proof. After checking with American Express on their end they learned that there is a commission charged in the FX rate, however, they were still not willing to refund insisting that they only mishandled it because I was asking them for a non standard billing process. I wrote back asking them to speak to the General Manager Mrs. Noriko Tanaka in order to reconsider. I have not heard back from them. I have written again and hope that the information will finally get to the General Manager. Making a mistake can always happen. But the way it was handled afterwards - implicitely blaming the client for their mistake, not looking at a solution and finally not answering Emails is rude and unprofessional and is a disgrace for the Aman brand.…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
A beautiful Aman property, enjoyed walking around the park. The stay felt more Aman, less Japanese than expected when comparing to Aman properties in North America and ryokans around Japan that we’ve stayed at. So it comes down to personal preference.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Everyone was so kind and welcoming - erio was awesome and so was Keisuke at the restaurant. Many others were so kind and one of the ladies knew we liked hot water at our meals and brought to us without asking(didn’t get her name). The breakfast was the best Japanese breakfast I think I’ve ever had (compared to even four seasons Tokyo and peninsula Tokyo/aman Tokyo. The stars were so magical at night - so clear and tons of them. My mom said her massage was great. Onsen was amazing too - really hot water for relaxing and hot water from the onsen comes to your room tub too. Excited to come back!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have been looking forward to staying here for years. I booked the trip through Aman with a reservation team member, that was my first mistake. They were difficult and inflexible from the beginning. I had organised three day trips through the hotel as advertised in their experience brochure, but the first tour we did was conducted by a terrible third party company in a taxi and we didn’t even do the activities promised. The ones we did do were boring and strange. We were taken to a soy sauce and miso paste maker, but the factory was decrepit and nothing was happening (no workers in sight),. Expensive too! The day trip was over $1000 USD, without lunch, as Aman charged 50% organisation fee! Which was never discussed until arrival. The tour guide asked to join us for lunch and then proceeded to pressure us into booking and choosing our food, from a list of extremely expensive items written in Japanese, the lunch was swiftly booked and we were set to pay over $200 USD per person for a beef hot pot type meal. I felt physically sick and requested to skip lunch and go back to the hotel. We realised the tour the next day was visiting the same location again! We decided to check out two days early as we could see the tours were not going to be any better than the first day. This was also met with extreme resistance. We were told that a 100% cancelation fee would be applied for the room and 50% for the tours. The staff persistently called our room and upon answering, the phone feel from the wall, I was later accused of breaking said phone and was told aggressively “Not to touch again!!”. We felt extremely uncomfortable in this environment. That being said, the property and spa are beautiful and if you enjoy vegetating by the hot springs, paying through the nose for animosity and riding bikes up and down one road, this is your place! We met a lovely Australian man who worked at the hotel who drove us to and from the station, he should be conducting private tours operated by Aman in their BMW. He was friendly, kind and helpful, he knew the local area and can speak English and Japanese. We have stayed at comparable hotels and they often include company operated tours, which are fantastic and make the experiences so much better as well as justifying the price! This was expenses over expenses, we left feeling extremely disappointed and taken advantage of. We paid over $9000 USD for two nights in a standard room and one very poor tour, this is obscene! Would not recommend in the slightest. …
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
This is our 2nd time to visit an Aman resort. Truly satisfied with the choice. The room was very nice and cozy. We love that there's a Private Onsen Bath in the room. Food was amazing. I would highly recommend Amanemu, especially if you want a relaxing time away from the city buzz.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed 3 nights at the Amanemu; wasn't sure what to expect, was delighted well beyond expectation. Design is really special, service authentic and deep, the overall environment and flow is impeccable. The onsen area is one of the most memorable in the world; time stands still there. The rooms are exceptional. Food is excellent. Biking around was a real treat. Basically, the experience delivered in ALL categories and was outstanding. This is peace, tranquility, and true luxury. Shoichi (the Front Office manager) went out of the way to be generous and kind in spirit, time and knowledge. Hidetake was very special, with such a deep and local sincerity as he took me to sunset beach (what a special gentleman). Many thanks to Hitomi and the entire breakfast team for the high attention to detail, service, excellence, and overall charm and sincerity. Only one area of improvement is wifi internet strength and reliability can be improved. This is THE BEST Aman I've been to (and there have been many). Highly recommend…
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$1,540 - $1,888 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuTokaiMie PrefectureShima
NUMBER OF ROOMS
28
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Frequently Asked Questions about Amanemu
Which popular attractions are close to Amanemu?
Nearby attractions include Mt. Yokoyama Observation Deck (2.6 miles), Kashikojima (1.5 miles), and Goza Beach (2.4 miles).
What are some of the property amenities at Amanemu?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Amanemu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Amanemu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Amanemu?
Conveniently located restaurants include Ama Hut SATOUMIAN, La Mer The Classic, and La Mer.
Are there opportunities to exercise at Amanemu?
Yes, guests have access to a pool and a fitness center during their stay.
Does Amanemu have an airport shuttle?
Yes, Amanemu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Amanemu have airport transportation?
Yes, Amanemu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Amanemu?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Amanemu?
Many travelers enjoy visiting Medoyama Tombs (2.7 miles).