It's rather difficult to demand anything of European level of service from a hotel in the very center of China. For instance, they don't exchange foreign currency at the front desk. You need to go to the bank to do this. But still the hotel remains best in the whole city. Choose the 4th floor - it has been renovated. The price is reasonable.
And don't stay at the hotel during public holidays like Chinese New year - it's overcrowded. More