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Merica Hotel

Kenyatta Avenue | P.O Box 560, Nakuru, Kenya
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Merica Hotel
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99 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Merica is a good establishment in the middle of Nakuru town. The proximity to the highway and the famous Nakuru National Park make the location A OK. The hotel itself is well maintained and clean. I was a little surprised that my luggage was checked by hand by a security gate before entering the building but you'd better be safe... More 

Helpful?
Thank Samar P
G M, General Manager at Merica Hotel, responded to this review

Dear Samar P, Thank you for taking time to share your experience. We are delighted that you found our offer and service to your satisfaction and your high rating will inspire us to continue to make improvements in our product and service delivery. Thank you once again for your feedback and we look forward to welcome you to Merica Hotel... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

from the porter to the reception area,staff are very helpful, loved their lounge area,the room was very spacious and enough luggage room,the bed was comfy but found it weird to have just two pillows on the double bed,and a single seat at the lounge seat in a double room. the bathroom needs bits of re-glazing and took me a while... More 

Helpful?
Thank Judy M
G M, General Manager at Merica Hotel, responded to this review

Dear Judy M, Thank you for taking the time to post your wonderful review. We have noted the areas lived up to your expectation; reception, rooms and restaurant. We are in the process of renovating our rooms which we are confident will improve our guests experience. We appreciate your feedback. Have a blessed 2016. Regards, General Manager More 

Nairobi Region, Kenya
1 review
5 of 5 stars Reviewed December 28, 2015

Great rooms, The service during check in/out, in the restaurant and in the bar was excellent. This was indeed a perfect hotel. Right in the center of the Nakuru town, beautifully-appointed, amazing reception and concierge service.

Helpful?
Thank abville
G M, General Manager at Merica Hotel, responded to this review

Dear Abville, Thank you for choosing Merica as your preferred Hotel in Nakuru. We are glad you enjoyed your stay and our offer of services and amenities. Hope to have back next time you are in Nakuru. Have a blessed 2016. Regards, General Manager More 

Nairobi, Kenya
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015

we stayed there with my family and they got nice meal and best service....i got no doubt of not coming back...you truely know the value of best customer service unlike your siter hotel Cathay where we were mistreated by security woman...keep the fire burning...

Helpful?
Thank mary c
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear Mary C, We trust that you have started the year on a healthy and positive note. We appreciate your heart warming feedback about your experience at Merica Hotel and are happy that we met your expectations in terms of quality of service. We hope to see you soon. Have a blessed 2016. Regards, Genera Manager More 

Nairobi, Kenya
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 11, 2015

I stayed two nights for a work event on which we were a lead partner. My room was comfortable though the bathroom felt a bit dark and dated. Bed was comfy and room clean. I had buffet breakfast and lunch both days, and dinner one night -- all well done. Service was good, though the front desk got quite busy... More 

Helpful?
Thank D L
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear DL, We thank you for your feedback on your experience at the hotel. We have noted the areas that did not live up to expectation and have will improve on them so as to give you a better experience in future. On behalf of the management and staff of Merica Hotel Nakuru, I wish to convey our very best... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 5, 2015 via mobile

Checked in today to the Junior Superior room and already wishing I didn't. The rooms are spacious, the only plus. Had to bath in cold water after waiting for the hot water tap to ran warm in vain 😞. The Wifi is very weak and the tv only has 9 channels to choose from. It's best for business trip and... More 

Helpful?
1 Thank Belleblessings
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear Belle blessings, We appreciate your response and highlighting the areas that did not live up to expectation. We apologize for the glitches and we will improve on them to give you a better experience next time. On behalf of the management and staff of Merica Hotel Nakuru, I wish to convey our very best wishes for a Merry Christmas... More 

Travelers are raving about these Nakuru hotels

Santa Rosa, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 11, 2015

I often recommend the Merica for business trips to Nakuru. Relative to other options near the Nakuru city center, the Merica is the newest seeming option (or at least is the best maintained). It has higher quality bedding, more comfortable mattresses, better bath amenities, more thorough cleaning, functioning showers, a better designed lobby with two elevators, a nicer pool, much... More 

Helpful?
Thank Bill1andBill2
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear Bill1 and Bill 2, Thank you for your review of the hotel and facilities. We have noted the areas that did not live up to expectation and are working to improve on them for your future comfort. Regards, General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2015

We had a very comfortable stay at the Merica Hotel in Nakuru with great service and facilities such as a big swimmingpool. The hotel is really beautiful and the food is great. Our stay was arranged by KM Safaris Kenya Ltd, who arranged our entire vacation in Kenya.

Helpful?
Thank Inger Juhl J
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear Inger Juhl J, Thank you for your wonderful review. We are happy that we met your expectations and you enjoyed your stay with us. We appreciate your feedback on our great food, service, facilities, pool and a comfortable atmosphere. Thank you for choosing Merica Hotel and we hope to see you soon. Regards, General Manager More 

Nairobi, Kenya
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 14, 2015

Decent food, decent rooms and a decent place to stay. The rooms where clean and tidy. Only problem is the live band is a little too loud and the music could be heard in the rooms till around 11pm when the band stopped playing

Helpful?
Thank Matongo B
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear Matongo B, We are happy to receive your review and appreciate your positive feedback on our food, rooms and general comfort. We apologize for that the live band at the restaurant terrace interrupted your comfort. We hope to see you back at Merica soon. Regards, General Manager More 

Nakuru, Kenya
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 21, 2015

For travellers coming to Nakuru and want to easily see around town with limited time. close to restaurants,bars/clubs, shopping malls. Its good for anyone on business, holidays..whether alone, family or couples. If you need quietude it might not be ideal since its a stone throw away from 3 major clubs in Nakuru. They have a good pool, very clean with... More 

Helpful?
Thank UNDERGROUND_MAP
OPSMerica, General Manager at Merica Hotel, responded to this review

Dear Guest, Your candid review of the hotel. Hope to host you soon. Regards, General Manager More 

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