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Hotel New Otani Nagaoka

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84 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Melbourne, Australia
Level Contributor
66 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at this property for 6 days on business. I arrived at midday after travelling for over 24 hours from Australia only to be told that check in time is 2PM and I had to wait! So I go to the cafe opposite reception to get a very much needed and deserved cup of coffee. Guess what - none of... More 

Helpful?
Thank rswtrg
Level Contributor
6 reviews
4 of 5 stars Reviewed May 25, 2016

This hotel is conveniently located next to the train station, its staff is very polite and helpful and the rooms are big enough and comfortable enough to have a proper night rest. Breakfast included a wide variety of items to choose from.

Helpful?
Thank jcosalvador
Sterling Heights, Michigan
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 24, 2016

Very nice hotel. Not sure what I was expecting, but it is a very nice hotel. Get the room with the double beds - very spacious. There are 4 or 5 restaurants in the hotel, and it right next door to the train station where there are a lot more dinner options all within walking distance.

Helpful?
Thank Gregg A
Manchester, United Kingdom
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed November 23, 2015

I stayed here again, its the place i always stay at when I am in Niigata. I also take guests with me and the Hotel are very good at looking after them, as well as myself. I often need to travel away from Niigata and the hotel are great with me messing them about. Looking forward to getting back there... More 

Helpful?
1 Thank Waddy38
Singapore
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 13, 2015

This is one of the "bigger" hotels in Nagaoka. It has seminar rooms, large halls, wedding chapels and traditional tea room. The rooms are clean and rather spacious for Japanese standards but they do look a little dated. There is a bath-tube, toiletries and towels. The hotel has English speaking staff and information about facilities around the hotel in English.... More 

Helpful?
Thank Sunset116
Hong Kong, China
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 17, 2015

Experienced, friendly staff, good maps available to nearby onsens (by car), good knowledge of the city, massage service available for booking (delivered in the room, very relaxing!), Japanese breakfast made of quality ingredients, good green tea available upon request (at breakfast). Room was comfortable, with a bathtub, tea making facilities, clean linen and towels, nothing too fancy, but good quality.... More 

Helpful?
Thank xxxhannaxxx
Xenia, Ohio
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

This was my second trip to Japan for buisness and tried a different place this round. I was not disappointed in my hotel choice during the previous trip but the New Otani blew away the local competition in my opinion. It is located close to the train station and also bus depot. But what really set them apart was the... More 

Helpful?
Thank robzridez
Acre, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

This hotel is clean, has friendly staff and very conveniently located next to the railway station. The breakfast is very good, there is a wide variety of options. Excellent wireless internet which is also free. A useful small mini bar / fridge, though I would have liked to have seen more channels on the television, especially when staying here for... More 

Helpful?
Thank julian t
Manchester, United Kingdom
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed January 10, 2015

I have stayed in this hotel over 20 times and have always enjoyed it. It makes a big difference to the other local hotels which are business hotels, which are fine but sometimes you just want something more. The reception staff are great. WiFi everywhere and hard wired in the rooms. Breakfast is decent too. My business also means that... More 

Helpful?
Thank Waddy38
Tokyo, Japan
Level Contributor
153 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

Regardless of the city I stayed in Japan, this hotel chain usually supplied the same high standard. Same this time in Nagaoka. The rooms are clean, the bathrooms ok considering the remote location Nagaoka. Staff is very friendly. Very nice.

Helpful?
1 Thank Bixier G
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet

Additional Information about Hotel New Otani Nagaoka

Address: 8-35 Dai-machi 2-chome, Nagaoka 940-0048, Niigata Prefecture
Location: Japan > Chubu > Niigata Prefecture > Nagaoka > Nagaoka Station
Price Range: $68 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel New Otani Nagaoka 3.5*
Number of rooms: 178
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