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Novotel Manchester West

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Novotel Manchester West
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615 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Telford, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Nice hotel and staff but the bed was that uncomfortable that I slept on the sofa. Partner also struggled to sleep on bed. Been here before and didn't have same problem so may be a bad room / mattress.

Review collected in partnership with Novotel Hotels

Helpful?
Thank 304richardp85
Preston, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Cheep and cheerful. Clean and tidy rooms although a bit warm for me. Helpful and polite staff, bar expensive (but that's nothing new). Relaxed breakfast times, and the usual buffet style service. Overall AVERAGE

Helpful?
Thank Truckster69
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear Truckster69, Thank you very much for selecting Novotel Manchester West hotel to your recent stay. We are happy to learn that you found the hotel clean and the staff very helpful. It was our great pleasure to look after you and we hope you will return again anytime soon. Kind regards, Attila Szabo General Manager Novotel Manchester West More 

Cheltenham, United Kingdom
Level Contributor
202 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Really comfy rooms, but a bit hot. The location is good as straight off the motorway. Do go for a walk in the park opposite - its a hidden gem and a shame to miss it. A small but good gym and helpful staff. Price varies on each night, so can be quite expensive if something is on locally. I... More 

Helpful?
Thank Salcheltenham
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear Salcheltenham, Thank you for staying in Novotel Manchester West hotel. We are delighted that you enjoyed your stay and you are likely to select our hotel again in the future. Regarding the prices, I can guarantee that you can always find discounted rates if you are able to book 10-20 days in advance. We look forward to see you... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We only stayed here for one night and arrived fairly late. I had booked over the phone and spelt my name out to the man three times already. When we arrived at reception I had to spell out my name another two times which was fairly frustrating as we had just had a long drive late and night and wanted... More 

Helpful?
Thank Amy B
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear Amy B, Thank you for your valuable comments after your recent stay in Novotel Manchester West. Please accept my sincere apologies because of your inconveniences. We take your comment ultimate seriously and I am sure it will contribute to improve the quality of the service of this hotel. I still hope that you will give us another opportunity to... More 

Southampton, United Kingdom
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Woken up with a bang at the door at 8 am. After some exchanges through the door - it was housekeeping. No when I was asleep I didn't want my room cleaned 😁 Breakfast was the worst I've experienced in any hotel..........ever. Mouthful of sour milk with my cereal, over cooked eggs, stale bread, shrivelled up tomatoes. Absolutely awful and... More 

Helpful?
Thank Patrick O O
St Ives, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights for a family wedding. The staff were simply amazing, every single one went that extra mile, from room service, reception, breakfast waiting staff to wedding reception coordination team. Simply superb!! Food was excellent, good quality, variety and plentiful. Rooms were clean. They have a fabulous team here who constantly go out of their way to... More 

Helpful?
Thank Mama3boys33
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear Mama3boys33, Thank you very much for your fantastic 5-star comment. I will make sure it will reach every staff member in every department you kind referred to. We are delighted that you had excellent stay and we hope it will be same every occasion you may visit us again in the future. We all very much look forward to... More 

Romford, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last visited over 20 years ago, Still a great hotel, warm welcome. Rooms are superbly appointed, excellent bed and a great nights sleep. Would highly recommend. Only bad side is the parking. Wedding on at hotel so parking an absolute nightmare.

Helpful?
Thank glixta
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear glixta, Thank you for your kind review of your stay here at Novotel Manchester West. I am delighted you enjoyed your trip and still find our Hotel great after all these years. Should you need any assistance parking on your next trip please do let one of our team know who would be more than happy to help. Kind... More 

Knottingley, United Kingdom
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time we have stayed at a Novotel Hotel and pleased to say it wont be the last. We booked this has just needed a room for the night due to meeting up with friends. The room was lovely and clean very spacious, Staff very friendly and attentive.Free parking. The only gripe and its a very small one my pillow... More 

Helpful?
Thank holroydfamily
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear holroydfamily, Thank you for staying at Novotel Manchester West. We are delighted to receive your positive feedback, especially regarding our cleanliness and friendly team. We hope to welcome you again soon. Kind Regards, Attila More 

Salford, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we went to a wedding reception,and decided to stop overnight.we were met at reception with a happy smiling greeting.everything was very good,the room was large,clean and had everything we needed for our stay.the staff were great,both at night and the daytime.everywhere was clean,really enjoyed our stay

Helpful?
Thank david h
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear david h, Thank you so much for taking the time to share your experience in Novotel Manchester West. We are delighted to learn that you had an excellent experience during you stay. We read this site every day, taking comments into consideration to improve the service and sharing it with the team. We are grateful for your positive comments... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Manchester West is an AA rated hotel in the historic village of Worsley, ideally located for a business trip with easy access to all major road networks, 12 miles from Manchester Airport and just a short drive from Manchester, Old Trafford stadium, the Trafford Centre and Salford Quays. The hotel features ten meeting rooms, Elements restaurant, room service, a terrace and gardens with a childrens play area. Free WiFi access available plus free parking on site. ... more   less 

Additional Information about Novotel Manchester West

Address: Worsley Brow, Worsley, Salford M28 2YA, England
Location: United Kingdom > England > Greater Manchester > Salford > Worsley
Price Range: $76 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Manchester West 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Novotel Manchester West Hotel Worsley
Accor Manchester West
Manchester Novotel
Novotel Manchester West Worsley, Greater Manchester
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