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Stayed for 2 nights... two sleepless nights, since the AC system was broken in both rooms and woke us up in the middle of the night making a loud noise. And it was not just one room: we warned them after the first night and...More
Thank Tiago K
Response from Richelle_Alves, Gerente at Ecologic Ville Resort & Spa by VivenceResponded September 15, 2016
Dear Mr Tiago K
I wanted to thank you for your very detailed review of our hotel.
We are sorry to hear that your stay at our establishment did not meet your expectations. Your complaint has inspired us to re-test every conditioned air of every...More
Close to being a 5 star hotel. It's built to be one but let's itself down in a few areas. The final finish in some areas needs to be completed. Hotel and restaurant staff generally very helpful. Poolside restaurant staff not so much. Enjoyed the...More
Be careful when booking. I made a reservation months in advance and they requested a deposit.
I had to cancel and they were supposed to return the deposit, as I did so more than a month before date, but they never returned my money. Dishonest...More
The Ecologic Ville Resort & SPA is spread over a total area of 53.000m ². Its famous and attractive resort in Brazil. Also in this resort have facility of water park so child get lots of enjoyment in waterfall, sauna and steam room, hot tub...More
A five star hotel with nice rooms and very nice pools but the hotel has too many issues (no warm water, disappointing food, leaking shower, no wet sauna ...)
Would return if they fix the problems or reduce the price
4 Thank y_London
Response from Ville R, Gerente geral at Ecologic Ville Resort & Spa by VivenceResponded March 19, 2013
Hello, dear guest! We appreciate your contact and reafirm that our instalations have past by a reorganization. We are sorry by these incidents that you described us and inform you that we are taking the special providences to repair those problems.
$79 - $172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Top resorts Hotel in Caldas Novas
Number of rooms
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Also Known As
Ecologic Ville Resort & Spa By Vivence Caldas Novas, Brazil