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BEST WESTERN Suites Le Jardin Caldas Novas

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1,173 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Reviewed May 20, 2016

Told us we may not be able to check in because we arrived late, it was only 4 pm when we got to the hotel. Then they told us since we were staying on the third floor that we had to walk to another building to check in. Once we checked in we had to walk back to our hotel,...

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Helpful?
Thank Shannon K
Magalhaeslejardin, Gerente at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review

Good Morning Shannon K, Dear Shannon G, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...

Caldas Novas, Brazil
Reviewed December 22, 2015

I suggest you do an inspection visit at Le Jardin de Caldas Novas. Here are some episodes in my stay, why not recommend this unit - Child got stuck in the elevator for nearly two hours without help; - Maid broke into my unit overnight, without any motivation - Extremely dirty pools when not so hot that did not allow...

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Helpful?
1Thank Marco U
Magalhaeslejardin, Gerente at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review
Google Translation

Boa tarde Sr. Marco, Obrigado por completar a pesquisa referente a sua recente estadia em nossa propriedade. Você é muito...

Reviewed September 7, 2015 via mobile

Staff was pretty helpful, the valet service was fast and helpful as well. Front desk speaks English which was convenient. Food was decent and tasty. I just don't recommend to buy tickets to hot park or anywhere else at their concierge office because I got ripped off all the time. Better buy at the parks entrance. Got upset because of...

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Helpful?
1Thank Viviane G
Magalhaeslejardin, Gerente at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review

Dear Viviane, Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value their opinions. The information about what you enjoyed in your stay and how we can improve will help us deliver a superior experience for you and other guests in the future. We hope you will return...

London, United Kingdom
Reviewed August 12, 2014 via mobile

Only 3 lifts for 300-ish rooms and they are not even in sync. So everybody calls the 3 of them, and you have to wait for 15-20 minutes each time you want to go up or down. Stairs are very non-official, dark, with broken lights and mainly for the workers. The complex is very small, don't expect much from it....

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Helpful?
Thank PHLove
Magalhaeslejardin, Gerente at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review
Google Translation

Boa tarde P.H from London, Obrigado por completar a pesquisa referente a sua recente estadia em nossa propriedade. Você é...

Uberlandia, MG
Reviewed December 2, 2012

I spent a two-day getaway with my wife in this decent hotel. It is not a resort, neither a spa. Anyway, it is a nice place to spend the weekend, specially considering it`s a cozy and family place - way different from other hotels/clubs in town that have lots of young people drinking and messing all over. As mentioned by...

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Helpful?
2Thank tvsoliveira
Alexandre_Callegaro, Gerente geral at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review

Dear tvsoliveria, Thank you for your recognise, it's very important to us assure confort, leisure and rest to the guest, as we can see, we reached this goal with you ! Count on us to be your best option in Caldas Novas, will be a pleasure have you here with us again ! Kind regards,

Brasilia, DF
Reviewed August 17, 2012

I truly recommend this hotel. It’s not far away from the city center (you can reach downtown by a five minutes walk), the staff is very caring and indeed you are well treated on Best Western Le Jardin. The rooms are spacious, comfortable, clean and modern (except for the old TV), the hotel lobby looks great and you feel welcomed...

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Helpful?
2Thank Dcrusher81
Alexandre_Callegaro, Gerente geral at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review

Dear Mr. It's a honor to us this recognise from a guest, is a huge prize for our efforts ! About the TVs, we're planning to upgrade it this year, I hope when you come back this upgrade be ready. Best regards,

Newcastle upon Tyne, United Kingdom
Reviewed June 22, 2012

Modern/stylish open plan lobby, decent rooms with HOT water, nice pool area.

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Helpful?
Thank DSNCL
Management response:

Thank you very much for your opinion, it's an honor to us your recognition, as soon as you come back to Caldas Novas, do not hesitate in contat us, count on me !

Salvador, BA
Reviewed April 8, 2012

Dinner included, very good accommodation with adequate room is spacious.

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Helpful?
Thank APLINHARES
Alexandre_Callegaro, General Manager at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review

Thank you for your recognise, we are proud of offered you memorable experiences. Will be a pleasure have you with us again, you can count on my support for it !! Best Regards.

Miami Beach, Florida
Reviewed February 9, 2012

We stayed for three days in this hotel, and we think that this isn't a resort, it's one simple hotel. The pools are small, the food and the staff are average, the room are very simple, the location isn't good and the price is the worst: expensive

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2Thank aasr81
Alexandre_Callegaro, General Manager at BEST WESTERN Suites Le Jardin Caldas Novas, responded to this review

Dear Sir, We thank you by your evaluation collaborating effectively with the search for constant improvement of services provided by us. Please, give me the opportunity to consider somethings. Unfortunatelly I didn't find your reservation to get more informations but definitely was a mistake where you made your reservation because we really not a resort, we are a hotel but...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Suites Le Jardin Caldas Novas is a full-service, newly built property conveniently located in the best neighborhood of Caldas Novas. We are close to the State Reserve Park of Serra de Caldas, Pousada do Rio Quente and Pirapitinga Lagoon. Each well appointed guest room is quiet and features free high-speed Internet access and a working desk. We offer our guests a free full hot breakfast. Our property also features a business center, exercise facilities, steam room, indoor and outdoor swimming pools and conference facilities that can accommodate up to 455 guests. Complimentary indoor secured parking is also provided for hotel guests. While visiting Caldas Novas, experience the friendly and knowledgeable staff at the BEST WESTERN Suites Le Jardin Caldas Novas. Make your online reservation now! ... more   less 

Additional Information about BEST WESTERN Suites Le Jardin Caldas Novas

Address: Rua Machado de Assis 555, Caldas Novas, State of Goias 75690-000, Brazil
Location: Brazil > State of Goias > Caldas Novas
Price Range: $88 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Suites Le Jardin Caldas Novas 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
BEST WESTERN Suites Le Jardin Caldas Novas Brazil
Hotel Style:
#1 Family Hotel in Caldas Novas
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Suites Le Jardin Caldas Novas staff and other travelers.
25 questions
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Questions? Get answers from BEST WESTERN Suites Le Jardin Caldas Novas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at another hotel”
 of 5 bubbles 603shannonk, May 20, 2016 | Read review
“Try to book rooms at first floors (1st and 2nd floor preferable) since you will be able to use stairs instead of elevators (three is not enough for 350 rooms).”
 of 5 bubbles tvsoliveira, Dec 2, 2012 | Read review
“Choose lower floor rooms, as when the hotel is full take the elevators to arrive.”
 of 5 bubbles APLINHARES, Apr 8, 2012 | Read review
3 of 3
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