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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,236 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Resort by Hilton, Central Pacific - Costa Rica
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Showing 1,241: English reviews
NorthLittleRock
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Highly encourage you to consider this property if you venture to CR. This staff is one of the best and make you fill like a VIP regardless of your booking. The amenities are very good, rooms comfortable, food is endless and delicious, just can't say enough. If you make it there, find MARCO (Sr Bellman) and ROGER (FrontDesk) two of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Ervin C
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Ervin C: Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and staff. I have personally thanked Marco and Roger for their outstanding service. I was pleased to hear you enjoy your stay! It’s always good to... More 

Va, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Despite the bad reviews I read about this place, I was very pleased! The beach may be deceiving from the pics, however, the hotel and excursions were great! The people, Great! I'm definitely glad we went. If you go, the bartender in the lobby, Antonio, is real cool and very nice to talk to. Pura Vida!!!!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Christopher S
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mr. Christopher S: We would like o greet you and thanks for taking the time to share your Honeymoon experience at our resort. We are pleased that your honeymoon was memorable, and we thank you for making us part of it, just as we are happy to know you enjoyed the services of our resort as well as the... More 

Murfreesboro, Tennessee
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We went on a family vacation to Costa Rica in July. We stayed half a week at the Double Tree Resort by Hilton Central Pacific. The rooms were great. The view of the ocean was absolutely beautiful. The staff was very nice. The hotel is about 5 miles off the road so the ocean and the wildlife will be the... More 

Helpful?
1 Thank Keith W
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Keith W: Thank you very much for taking the time to share this positive review about your recent stay in our resort. On behalf of our staff, I would like to say “Thank you”, for you kind words, it is for all of us, a pleasure to take care of our guests every day, and it is part of... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

I would give zero stars if that was an option. This resort is horrible. A lot of money was stolen from the safe (which was provided by the hotel). The hotel didn't believe us when we said our safe was broken into. Also we lost water in our room, the sheets were dirty and the food was horrible. Do not... More 

Helpful?
Thank Dianna D
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mrs. Dianna D: We would like to express our sincere thanks for letting us know your opinion about your recent stay at our resort, our mission is to improve those points and details that require it, we are alert to each signal to achieve our primary objective that is to offer a comfortable stay where our guests feel welcome... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This "resort" is located on the edge of a town that appears to be solely for truck stops. In other words, your kind of trapped in the "resort" unless you have means to get far away from it. We stayed in building 1 which they call the "standard" building and our room had a distinct musty smell and feel. The... More 

Helpful?
2 Thank Brandon G
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mr. Brandon G: We truly appreciate your comments and point of view. Our resort is located in the middle of the main Costa Rican tourism attractions and our resort offers 3 different room categories which have different rates. We have shared your comments about food with our chef and he will have on mind all your recommendations. We are... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

At DoubleTree Resort by Hilton Central Pacific - Costa Rica All Inclusive, your satisfaction is guaranteed. The staff goes above and beyond their means to make sure you have an enjoyable stay. The food is natural and delicious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ken0la
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Ken0la: Thanks for your review; we appreciate the time you have taken to give us valuable feedback about your experience at our resort. We are really proud to know that our hotel exceeded your expectations . We very much appreciate your business and thank you for selecting our hotel, we will looking forward to having you here back in... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 18, 2016 via mobile

We checked into this hotel, spent one night and checked out. There was nothing we liked about it, the beach was terrible, it's in a very bad area so you can't even leave the resort, the food was generic at best,and while hotel is dated. I can see no reason why anyone would want to stay here.

Helpful?
2 Thank Beth R
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Beth R, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with your visit. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 16, 2016

This resort is severely outdated and not worth its high price tag. I recently stayed 4 days at this resort in August 2016 and booked two higher end suites - both rooms suffered from mold, water damage, water leaks, faulty A/Cs and water pressure that made showering a pain in the butt. The staff is the only thing about this... More 

Helpful?
Thank Ben P
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Ben P, Thank you for sharing your point of view about our hotel. We sincerely appreciate your feedback and we are very sorry you were not happy during the stay, since we were not able to meet your expectations. We will take your comments under consideration as we continually work to improve our guest experience; besides, we appreciate you... More 

1 review
1 of 5 stars Reviewed August 12, 2016 via mobile

- besides the all inclusive, they want to charge $10 more for wifi (per night AND per device)... So... What is this "all inclusive "about? -The beach is disgusting! The water is brown and the sand is full of tree branches, dirt, and dead fishes. Really? Can't they AT LEAST clean the sand so people can at least lay in... More 

Helpful?
Thank María Victoria P
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Maria Victoria, Thank you for your recent visit here and taking the time to share your comments with us; we sincerely appreciate your feedback and we are very sorry you were unhappy with the overall stay and our location, overlooking the Central Pacific ocean with its dark volcanic sands. Your opinion is very important for us and helps us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 12, 2016

So many wonderful people working and staying at this hotel, that being said, the room smelled of mildew, the food was average, and the grounds were constantly under construction. As it was the off travel season the construction though aggravating is understandable. What is unfathomable, is the inability to access the ocean, for my own safety I have yet to... More 

Helpful?
1 Thank PatrickandAlana T
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear PatrickandAlana T, Thank you for sharing your opinion about stay here, we sincerely appreciate your feedback and we are very sorry we did not exceed your food and facilities expectations. Please receive our apologies for any inconvenience you might have to acces to the beach, we care about guests security and that is why our staff warned you about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Puntarenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Location: Costa Rica > Province of Puntarenas > Puntarenas > El Roble
Price Range: $168 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas
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