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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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El Roble 171-400 Puntarenas, El Roble, Puntarenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,153 Reviews from our TripAdvisor Community

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Showing 1,210: English reviews
Allentown, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the hotel for two nights. The hotel was clean and the staff were very friendly and accommodating. The hotel is very dated and in dire need of an update. The beach is disappointing with limited options for swimming. We ate the main buffet for breakfast and Dinner. The dinner buffet was not very appetizing; food was bland, undercooked... More 

Helpful?
Thank PBer_21
Alajuela, Alajuela, Costa Rica
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I went with my family and we enjoyed but they have room to improve, like put a system to eliminate bees and other flying animals when is time to eat at the restaurant. Also the room smells as humidity, I requested to housekeeping to help us with that and they didn't do anything. The food is good. Sometimes a horrible... More 

Helpful?
Thank MarcelaSoto
Merendree, Belgium
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We spent here the last 5nights of our honeymoontrip through Costa Rica and in comparison with other hotels we stayed in, this was one of the least hotels. It is not honeymoon-material as the hotel was full with families and children so there was never a quiet moment to enjoy. When we arrived there was a mistake in the booking... More 

Helpful?
Thank RuMar01
Indiana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Nice place if you want to be closer to San Jose Costa Rica. Hotel was in renovations, building 3 is the newest. I was in building 1 which is a little outdated & could use some paint. Nice relaxing view of beach, extremely clean & very nice people working there. The Arenas Travel Agency was exceptional, convenient & accommodating. My... More 

Helpful?
Thank BonnyS618
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear BonnyS618 Thank you for staying with us at our hotel. We appreciate your review of our property, as well as we thank you for highlighting the kind staff working here, cleanliness & maintenance of our hotel. We do appreciate your feedback about the food, you can be confident we work hard to indulge our guests and we are always... More 

Travelers are raving about these El Roble hotels

Corpus Christi, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Doubletree Resort was quite nice, but myself and our families had a few issues overall, hence the 3 star rating and not higher.We have stayed at many a Hilton resort or hotel, being members of Hilton Honors. First off--the staff was EXCELLENT! Most personal were eager to serve and would talk to you, although either in Spanish or broken... More 

Helpful?
Thank Judy B
Fort Wayne, Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this "resort" because of the Hilton name. Not Hilton quality to say the least. The room was okay. No stocked fridge, no sofa to relax on. Sparse to say the least but clean...thank Goodness. The ala carte restaurants were okay. The buffet restaurant was not good - same lukewarm food over and over and over... breakfast was bad.... More 

Helpful?
1 Thank lorip789
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is really rather nice. I'd give the hotel 4 out of 5 if it wasn't for the beach, so I'll focus my review on the beach. Before getting into that, we stayed in Building 3 and had a very clean, very safe, very bug-free room. The a la carte restaurants were much better than the buffet style... More 

Helpful?
1 Thank Katrina G
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Katrina G Thank you for your time to comment about recent stay here, many thanks for sharing this review about your pleasant holiday here, provided by our friendly staff, accommodations, delicious and fresh food. Besides, we appreciate your observations about beach and its cleanliness, as we have a local cleaning program in order to keep its proper environment. We... More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We visited the hotel from the Internet, base on the pictures, it looked great. Once we arrive, it was a total different deal. The beach horrible, the pool with algae on the skimmers showing lack of maintenance. Half of the main restaurant was under construction ( it was never disclose to us ). Friday, Saturday and Sunday's they allow the... More 

Helpful?
3 Thank ozziewaterpolo
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Ozziewaterpolo, Thank you for taking the time to share your experience at TripAdvisor. We sincerely appreciate your feedback and we are very sorry you were unhappy, for this reason, please receive our deepest apologies for not meeting your expectations, as well as for any inconvenience you might experience during the stay. On the other hand, I would like to... More 

Champlin, Minnesota
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Property is decent and got HH they offer a few incentives. For a all inclusive resort i would say it need some improvements. The beach is dirty and needs more maintenance in order to be used. Most of the guests are staying around the pool area which is in decant condition.Food is ok but the meat is scarce or you... More 

Helpful?
3 Thank Lucian B
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Lucian B We appreciate your time to comment about recent stay here, thank you for let us know that you liked our friendly staff and how they provided you great service. Besides, we appreciate yor suggestions about beach cleanliness, maintenance and food, we re always willing to receive our guests feedback in order to keep offering a quality service... More 

Collinsville, Oklahoma
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to stay at the Hilton resort instead of another all-inclusive property that was closer to the Liberia airport that we flew into, as we always enjoy our stays at Hilton properties in the U.S. It was our first stay in Costa Rica and we didn't want to drive because we didn't know what to expect. If you're curious... More 

Helpful?
1 Thank Krista L
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Krista L Thank you for giving us the opportunity to be part of your holiday and sharing your opinion of the experience. We appreciate you mentioned the room cleanliness and the great staff service. On the other hand, I am sorry to hear we did not meet your expectations of food and beverages, since we manage very strict sanitary... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Puntarenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Location: Costa Rica > Province of Puntarenas > Puntarenas > El Roble
Price Range: $174 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas
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