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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,310 Reviews from our TripAdvisor Community

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Showing 1,265: English reviews
Charlotte, North Carolina
Reviewed yesterday NEW

Be very careful with booking at this hotel. I booked on 9/26/16 and cancelled on 9/27/16 (booked at another Hilton Resort in Jamaica, which was FABULOUS) but my credit card was still charged for a one night stay. I received an email from Jessica Ramirez, Guest Services Manager, four days before arrival welcoming me in advance and I immediately emailed...

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Helpful?
Thank DJ2762
Edmonds, United States
Reviewed yesterday NEW

Stayed 3 nights with family of 4. Kids loved the many pools and activities and the playplace. Food and drinks were all great and the atmosphere was pleasant, fun and relaxing or energizing depending on what we chose to do. Evening entertainment was a bit late for our kids but nice. The site was very easy to find and get...

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Thank S6140HZericg
Reviewed 4 days ago NEW

I stayed here for four nights with a friend, thinking we would drink all day and party at night. This resort is definitely not for that as it was pretty quiet and full of families. My first night started with a mistake upon check in. I had reserved a room with two double beds but after checking in and going...

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1Thank Marilyn B
San Antonio, Texas
Reviewed 4 days ago NEW

I especially liked the friendly, welcoming attitude of the staff. Jessica is amazing. Went above and beyond her call of duty. Food options were alright and they even had a special menu for vegetarian options. Very good place, will stay again.

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2Thank TXniraj
Reviewed 5 days ago NEWvia mobile

We are diamond members and used points for our stay. We really wanted to love this resort but it failed to deliver the Hilton experience that we enjoy. This resort is geared toward Tico families looking for a "stay-and-play" vacation. There are very few foreign tourists. It can be loud and lively, especially in Dec. when Tico kids go on...

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3Thank Cassandra A
Reviewed 5 days ago NEW

swimming pool water not so clean, some people drink and eat inside the pool and make the water dirty, no staff give warning to the guest , also some guest wearing jean and shirt as well as slipper inside the swimming pool, feeling no good and no staff take any action

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1Thank kimberlyrB6469XS
Marina, California
Reviewed 1 week ago

I was welcomed by Jessica starting as a pre arrival via email and her services and assistance continued thru out my stay. She stayed viligant and continued as my personal liaison for anything I needed. Jessica also enhanced my stay, being my birthday, and deliverd several xtra surprises for me and making my occasion very enjoyable! Her assistant manager Natalie,...

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1Thank RockinRichThompson
San Jose, Costa Rica
Reviewed 1 week ago

Disappointing experience due to major defect in shower that caused it to whistle all night, preventing us from sleeping well. The hotel did nothing to compensate for this. Additionally, there were kids everywhere, which is awesome for families, but not that great for a couple celebrating our anniversary. The adult-only pool is very boring - no bar or music. Food...

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Helpful?
Thank 47jylr
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear 47jylr, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. As well, new perspectives about our hotel help us make improvements to our guest experience...

Reviewed 2 weeks ago via mobile

My husband and I recently stayed at the "Doubletree by Hilton" in Central America November 7-14/16 This was our first time in Costa Rica and frankly probably our last My husband was attending a medical convention with probably 30 other physicians. I always thought that Hiltons were lovely upper end hotels but we were very disappointed Upon arrival we were...

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15Thank Palmerem
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Palmerem, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered throughout your visit, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us...

Cartago, Costa Rica
Reviewed 3 weeks ago

The all inclusive service is fantastic, the pools are great and the night shows are a blast !! I recommend the deluxe rooms on the first floor since they have a balcony directly to the swimming pools which are very convenient especially with kids. Overall a very recommended hotel !

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Helpful?
Thank RobertoVarelaV
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Punta Arenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Location: Costa Rica > Province of Puntarenas > Punta Arenas > El Roble
Price Range: $156 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and other travelers.
104 questions
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Questions? Get answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the newest building, the deluxe rooms”
 of 5 bubbles RobertoVarelaV, 3 weeks ago | Read review
“Request close to a pool. One of my favorite resorts where a 1st level was nice to walk out directly to the pool.”
 of 5 bubbles lackb13, 4 weeks ago | Read review
“request a room with a view”
 of 5 bubbles Ruffles22, 4 weeks ago | Read review
“If traveling without kids, ask for a room by adult pool”
 of 5 bubbles bethd716, 5 weeks ago | Read review
“Building 3 is far away and has a less crowded pool with its own bar.”
 of 5 bubbles 473v_ctorg, Oct 20, 2016 | Read review
5 of 5
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