Erlebnisort Gassenhof
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Avg. $322 /night, 9/22 - 9/23
$322
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$161
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About
4.5
#2 of 3 hotels in RidnaunLocation
4.4
Cleanliness
4.8
Service
4.7
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travelers make Erlebnishotel Gassenhof their hotel of choice when visiting Ridnaun. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you.
The rooms offer a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Erlebnishotel Gassenhof features room service. In addition, as a valued Erlebnishotel Gassenhof guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to free parking.
During your visit, be sure to check out a popular history museum like Bergbaumuseum Ridnaun - Schneeberg, which is a short distance from the hotel.
At Erlebnishotel Gassenhof, your comfort and satisfaction come first, and they look forward to welcoming you to Ridnaun.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Pool
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Parking garage
Wifi
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Hot tub
Pool with view
Indoor pool
Heated pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Game room
Hiking
Skiing
Bicycle tours
Table tennis
Walking tours
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Spa
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Steam room
Ski In / Ski Out
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Umbrella
Room features
Allergy-free room
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Charming
Languages Spoken
English, German, Italian
Location
Untere Gasse 13, 39040 Ridnaun Italy
Name/address in local language
Getting there
Kranebitten Airport
24.9 mi•
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Rental Cars
39 Restaurants
within 5 miles
437Reviews14Q+A1Room tip
Reviews
Traveler rating
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Detailed Reviews
Wonderful hotel. We stayed there over a weekend in February. Very nice natural wood architecture and decor. The main building was built 5 years ago, and the 2nd building was built last year. The fitness room is well supplied and has an amazing view out over the valley. You can walk about 1/2 block down to access the nordic ski trails (about 12 km total). The food was exceptional - a 6 course dinner included in the half board. Each course had two different items we could pick from, plus an extensive salad, bread and vegetable bar. We have some food allergies and while they didn't cook us anything special, they were quite kind about leaving sauces off etc. so we had plenty we could eat. On the negative side, the rooms were too dark after the sun went down as they don't have many lights in them. You can tell the hotel is trying to conserve electricity, but in my opinion they've gone too far on how dark the rooms are. (The rooms are fine in the daylight with the sun up as there are enough windows to let light in.). We only speak English and the staff was quite nice about it (we have experienced at other places in this part of Italy where the staff at hotels and restaurants are not very nice if you can't speak Italy or German). We did not do any of their planned activities. Seems like there are a lot of hiking trails around this area. We would definitely love to come back to this hotel and area.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Volgger Stefan, Geschäftsführer at Erlebnisort Gassenhof
Responded Jun 27, 2021
Dear Karen, Thank you for the kind message and your review. We are very pleased that you enjoyed your stay with us. Would be very happy to welcome you again with us. Wish you all the best With kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a very cozy vibe and there are a lot of places to relax. Our room was also really pretty and clean. The food was amazing. There are also a lot of opportunities for hiking and the views are absolutely breathtaking. There are opportunities to take part in different activities every day. Truly one of a kind experience. However, if you don't speak German or Italian, be prepared to use Google translate a lot.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ffg Fg, Geschäftsführer at Erlebnisort Gassenhof
Responded Jan 27, 2023
Thank you very much for this beautifully done review. We are really pleased that you were able to really enjoy your holiday. Of course we try very hard to speak a little better English - but unfortunately it is not so easy for us, nevertheless thank you for the well-intentioned criticism! Maybe we will find the time to do a group course :-) We would be very happy to welcome you again in beautiful South Tyrol! All the best and best wishes to you, Family Volgger and the whole team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent Hotel with very personal atmosphere and excellent cuisine. Great Spa and Sauna. Many options for hiking tours in the local area, well placed in a lovely valley. Nice views around with lot of nature.
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Date of stay: October 2016Trip type: Traveled with family
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the hotel with my daughter and some friends for 3 days in February 2023. The hotel is located in a very beautiful landscape and has comfortable and nice rooms. The staff of the bar and restaurante are very friendly and professional. We booked a room for my 6 year old daughter and me. They made me pay for my daughter as if she were an adult, in total 440 euros per night, 220 euros for me and 220 euros for my daughter. At the reception they told me that normally children under 14 are free but as there was only one adult in the room I had to pay for the child as if she were an adult. Honestly, the price for the child seemed abusive to me, especially when my daughter was eating chicken fingers for dinner. Another problem is that the indoor pool was a bit cold and the water was uncomfortable. They have another outdoor pool with very nice views of the mountains, but precisely the first night the water was cold because they had a technical incident and we could not enjoy it. Finally, we had an incident in the sauna as well. I went into the sauna with a friend and we were both in our swimming costumes. A hotel worker suddenly came into the sauna to scold us for wearing our swimming costumes and made us take them off. We took it off and he came back into the sauna to tell us that we had to hang our swimming costumes outside. All said in a very weird tone. I reported this complaint to the reception at the hotel but they did not care and they find all very correct. Basically, I don't recommend it to travel with children. The kids playground is also very limited.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ffg Fg, Geschäftsführer at Erlebnisort Gassenhof
Responded Mar 5, 2023
Thank you very much for your review here on Trip Advisor. We would like to comment on your review as follows: As you can read on our website and as we communicated on the confirmation you received, children's rates are valid for two full-paying guests in the room. As your stay took place during the high season, we could not grant a discount on the price. You received and confirmed this offer before your arrival. In addition, we showed you the invoice statement upon your departure and asked you if everything was in order and you had a pleasant stay. You then answered that everything was very nice and left. We apologize for the incident in the outdoor swimming pool. A pump was defective here, but we had it repaired the same evening. However, we can very well understand that you did not have a pleasant swimming experience there. The indoor pool is 30°C. Most guests find this temperature sufficient. Our sauna area is a nude area. On the one hand, it is a hygienic question, because bathing clothes, which are often made of synthetic materials, can emit fumes in the heat, which is not particularly pleasant for the people sweating with them, and can even be harmful to health. On the other hand, clothing prevents the effect of the sauna, namely sweating and evaporation and thus the body's own cooling process, by collecting sweat in the swimwear. The dripping wet clothes also provide a prime breeding ground for bacteria and can possibly lead to infections. There are also signs everywhere in our sauna area stating that you should only enter the area naked. If our sauna masters have addressed you in an unpleasant tone of voice, we would like to apologize. On the day you reported your deficiencies about the swimming pool to the reception, they immediately informed the caretaker. The caretaker took care of the further course of action. Unfortunately, such technical faults cannot always be rectified in a short time. However, we would like to apologize for this as well. We hope that you were able to enjoy your holiday with us at the Gassenhof and that we were able to clarify the misunderstandings and ambiguities. We would be very happy to welcome you again soon. Kind regards Hotel Gassenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel with lot of wood inside after renovation, rooms top clean, pool and sauna area fantastic just with one disadvantage - too small if the house is really occupied, too few chairs and sauna opening at 1 p.m. by grey foggy rainy November weather is not acceptable.
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Date of stay: November 2016Trip type: Traveled with friends
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel, set in a lovely valley perfect for cross country skiing and hiking. The rooms are spacious, very clean and the staff incredibly helpful. The food, included in the price of the room (halfboard) is the real killer: both breakfast and dinner are lavish. The quality, quantity and presentation are impeccable, mixing both traditional and innovative cuisine. The spa is also great.
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Date of stay: February 2016Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's a great hotel, the greatest I have visited in my life. It's a hotel were you can feel the tradions of South Tyrol. Food is excellent, they use mainly local high quality products and also such as self-made marmelades. Rich breakfast buffet, with loads of different types of food. Prices are ok for what you get, even if extras are quite expensive. Great wellness center, even if some of the guests were quite loud in spite it was asked and written to be quiet. Relax room near the children pool is not a great choice. Nice area, for hiking, cross country, skiing, also well served by public transport. Staff is really nice, even if sometimes a bit "too nice" and at the bar some locals make sometimes stupid jokes in German about the guests (I understand German).
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Date of stay: March 2015Trip type: Traveled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent hotel, with terrific service, beautiful food, very clean. We spent a week in July 2014 enjoying magnificent scenery and nice walks through a nearby forest. Our Junior Suite was spacious and very comfortable with two bathrooms, shower and Jacuzzi bathtub.
I recommend it highly.
I recommend it highly.
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Date of stay: July 2014Trip type: Traveled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sud-Tyrol welcoming attitude, enriched by peculiar sense of elegance for the details, is known worldwide. This very typical, elegant and friendly hotel is located two-thirds up the Ridanna/Ridnaun Valley, not more than 10 kms from the motorway exit of Vipiteno-Sterzing (very easy to reach, still "remote") on the valley road which is dead-end (not much traffic).
The welcoming is warm, rooms are spotless, bathrooms are a little too small if compared to the overall setting. The one in our room had a very little shower only, not a bathtub. Rear side rooms have a limited view on other houses (typical and nice, with balconies full of flowers in season) and on one side of the valley. Rooms on the front-end have a view on the road and the other side of the valley. I would suggest requesting a rear side room, second (and last) floor.
Spa area is very nice and the swimming-pool and jacuzzi are ok, quite big for the dimensions of the hotel and calm. A part from swimming trunks you are kindly provided with all that you need to stay in this relax area. Very good for kids. We did not enjoy any of the proposed treatments (extra) but I am sure they are very ok.
The restaurant, in style, is very welcoming (your name is written on a little stone placed on your table) and with ample spaces. Breakfast is fully ok and among the typical and vast selection of continental and English style meals you can treat yourself with traditional (and abundant) food. Cannot comment on main meals since we were on B/B. However, we appreciated the daily "news" left on the breakfast table that, a part from the info on the food of the day, report on weather, opportunities and other useful informations.
In general, info on available activities in the area is very well cured. Staff can provide additional details, if needed.
The hotel is perfectly located for many mountain-type excursions. We strongly recommend the visit to the old (now closed) mine of "Monteneve/Schneeberg", really a five star experience, especially for kids.
Prices are moderate for the area and this type of hotels.
The welcoming is warm, rooms are spotless, bathrooms are a little too small if compared to the overall setting. The one in our room had a very little shower only, not a bathtub. Rear side rooms have a limited view on other houses (typical and nice, with balconies full of flowers in season) and on one side of the valley. Rooms on the front-end have a view on the road and the other side of the valley. I would suggest requesting a rear side room, second (and last) floor.
Spa area is very nice and the swimming-pool and jacuzzi are ok, quite big for the dimensions of the hotel and calm. A part from swimming trunks you are kindly provided with all that you need to stay in this relax area. Very good for kids. We did not enjoy any of the proposed treatments (extra) but I am sure they are very ok.
The restaurant, in style, is very welcoming (your name is written on a little stone placed on your table) and with ample spaces. Breakfast is fully ok and among the typical and vast selection of continental and English style meals you can treat yourself with traditional (and abundant) food. Cannot comment on main meals since we were on B/B. However, we appreciated the daily "news" left on the breakfast table that, a part from the info on the food of the day, report on weather, opportunities and other useful informations.
In general, info on available activities in the area is very well cured. Staff can provide additional details, if needed.
The hotel is perfectly located for many mountain-type excursions. We strongly recommend the visit to the old (now closed) mine of "Monteneve/Schneeberg", really a five star experience, especially for kids.
Prices are moderate for the area and this type of hotels.
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Date of stay: August 2013Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â second floor - rear side of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Great hotel, from 'welcome to the wellness area, all really cared for in detail. The only note on which I would give advice to improve is breakfast, since it is mainly based on salty, sweet is very scarce, so I would recommend for those who love the Italian breakfast the addition of cakes (strudel type etc...) that should be at least in a 4-star superior hotel.
For the rest nothing to say but I would improve this aspect
For the rest nothing to say but I would improve this aspect
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Automatically translated
Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
La camera Achillea si trova nella Gassenloge, quindi nella parte nuova.
Schönen guten Tag aus dem Gassenhof,
unter der Woche bieten wir unseren Gästen ca. 1 bis 2 Yogastunden und einen Sonnengruß an. Sollten Sie eine private Yoga Stunde reservieren möchten, so können Sie sich zu jeder Zeit an der Rezeption melden.
Mit freundlichen Grüßen
Familie Volgger
Hotel Gassenhof
Ciao,
Di preciso quante camera ha non lo so.
Non siamo stati nel centro benessere ma solo in piscina....quindi non saprei!
A mezzogiorno il ristorante offre una selezione ridotta di piatti ed è aperto a tutti
PRICE RANGE
$339 - $399 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolRidnaun
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Erlebnisort Gassenhof
Which popular attractions are close to Erlebnisort Gassenhof?
Nearby attractions include South Tyrol Museum of Mining - Monteneve (3.0 miles), Le Cascate di Stanghe (3.1 miles), and Passo del Giovo (4.7 miles).
What are some of the property amenities at Erlebnisort Gassenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Erlebnisort Gassenhof?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Erlebnisort Gassenhof?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Erlebnisort Gassenhof?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Erlebnisort Gassenhof?
Conveniently located restaurants include Kalcher Alm, Knappenstube, and Ungererhof.
Are there opportunities to exercise at Erlebnisort Gassenhof?
Yes, guests have access to an indoor pool, a sauna, and fitness classes during their stay.
Does Erlebnisort Gassenhof have airport transportation?
Yes, Erlebnisort Gassenhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Erlebnisort Gassenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Erlebnisort Gassenhof?
The staff speaks multiple languages, including English, German, and Italian.
Are there any historical sites close to Erlebnisort Gassenhof?
Many travelers enjoy visiting Cappella Commemorativa (7.0 miles), Chiesa Di Santa Maria Ausiliatrice (8.6 miles), and Peterjorglhaus (7.6 miles).