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Pool & Beach (3016)
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About

Location
4.4
Cleanliness
4.6
Service
4.5
Value
4.2
Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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12042Reviews1062Q+A100Room tips
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MwtH wrote a review Yesterday
Dallas, Texas2 contributions
We had our honeymoon here and it was fabulous! We stayed in the Rondavels and had the best elite butlers, Kevin and Romaine! I highly recommend this for a special occasion as it will not disappoint! The food is amazing.
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Date of stay: March 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mjhmd wrote a review Mar 3
maryland20 contributions7 helpful votes
+1
Hotel's Favorite
We stayed in the Dutch village room #2410. Top floor and corner room, club level. Very nice room. The balcony was spacious but we didnt use the soaking tub. There are privacy curtains on the balcony which we utilized on one side because people in the hallway were able to look onto our balcony. Bed was very comfortable and bathroom was very nice, the toilet had its own room which was handy. Shower was huge and had great water pressure. Hotel provided toiletries are very nice. I should have gotten some extras of the body lotion as it's very nice and thick. The ride to and from the resort wasnt as bad as expected. Some of the road had potholes but our drivers both ways were experienced and professional about driving around the holes and making it as smooth as possible. I did utilize prescription motion sickness patches both ways and didnt have any problems. The wait at the airport to go to the resort was about 20 minutes because we were supposed to have another couple but they never showed up so it was just the 2 of us and the driver. Private transportation without the extra cost! The drive back to the airport was a full van and we were very early for our departure flight but it's Sandals policy to get you there 3 hours early in case of big lines at security. Upon checkin our convierge was pointing out the room features and he found that the safe in the closet didnt work. Maintenence came to look at it but wasnt able to fix it. That didnt bother us so we didnt use it for our stay. We needed help from the concierges a few times and they were helpful and professional. We saw Clive most of the time, he always had something good to say and also surprised us 1 afternoon with towel swans and rose petals on the bed! Nice extra touch! His wine tasting was informative and funny. We were able to get reservations at both restaurants that require them easily since we were flexible with the day and time. All the restaurants we dined in were very good. We didnt have to wait more than 5 minutes at the restaurants that didnt require reservations. We tried all except Jasmines and Sushi on the Sand. The bars throughout the property were great. i wound up drinking Purple Rain most of the time but made with coconut rum instead of vodka. Alrich at the Dutch pool bar was accomidating to this modification and always was a gracious bartender. Downfall of frozen drinks is that the paper straws that were used didnt hold up, they got squishy and i needed to get another 1 usually before my drink was done. Next time i will bring metal or plastic straws. We did the Scents of Love 1 hour couples massage on the first morning we were there. Neither of us had massages before so i selected "light" pressure, he selected "medium". My fiance loved it! I enjoyed it also and my request to not have my feet touched was mostly honored; she started to rub them but I twitched and reminded her no feet please. We were approached by spa staff several other times asking if we had spa services booked. We stated we already had and they walked on to talk to other guests. We didnt have any trouble getting chairs on the beach or by the pool, maybe we just got lucky. If you want specific chairs go down early and claim them as the butlers reserve a lot for their guests. We took the glass bottom boat but couldnt see anything since it was a bit windy so it turned into a short boat ride. I had wanted to go tubing 1 afernoon but waves were too big. We were advised that mornings were better for any boating activity at the resort because the water is clamer then. There was 1 day during out stay when the internet was out at the entire resort and the most inconvenient part about that was we couldnt use the Sandals app with the daily planner to see what activities were planned. We did 1 off resort tour, the YS Falls and Appleton Rum estate. i highly recommend this as it was really fun and was nice to get out into the beautiful country. Our driver for this trip was Trevor Myrie. Very professional driver and had a lot of local insights which he shared with us. He also made a few stops to point out local fruit trees and he got some of those fruits for us to taste. Above and beyond! Overall this was a GREAT trip to a beautiful resort with excellent staff! We booked the new Dunns River for Feb 2024 before leaving but we may decide to come back here, depending if the new resort reviews aren't great.
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Date of stay: February 2023
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Location
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Trip type: Traveled as a couple
Room Tip: Dutch village was quiet and centrally located. Gorgeous sunsets. Bring lots of sunscreen. Bring...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Avion Peters, Other at Sandals South Coast
Responded 2 weeks ago
Thank you so much for your kind comments and for such great feedback, as this is exactly what we love to hear! At Sandals South Coast, we truly want all of our guests to have a memorable Caribbean vacation, so we are thrilled that you thoroughly enjoyed your stay with us and felt that we exceeded your expectations. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every. Your review is greatly appreciated, and we do hope that we will be welcoming you back to one of our resorts in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy M wrote a review Yesterday
Dayton, Ohio57 contributions72 helpful votes
We have vacationed at several Sandals on Jamaica. The properties are always pristine and South Coast is no exception. Every member of the staff does an outstanding job keeping the grounds and rooms in immaculate condition. Staff members are polite, friendly, and efficient. We have recently had butler service during our stays. Our butlers were Khani and Tavoy. My husband had a birthday during our stay and Khani spent an afternoon decorating our room with flowers, balloons, and lights. It was a great surprise for both of us. One rainy evening we decided to have dinner in our room. Tavoy brought us meals from one of the restaurants and set up our patio with candle light, flowers, tablecloth and special place settings. We didn’t request this; he did it out of the goodness of his heart. We loved and appreciated both men for their warmth, good humor, and attentiveness.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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oats2023 wrote a review Mar 27
Holtsville, New York1 contribution
Extremely friendly and helpful staff. They go above and beyond to make your trip special. Food, drinks, and entertainment were great! Dutch room was beautiful, spacious, and had an amazing outdoor tub overlooking the water.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lindsey f wrote a review Mar 27
1 contribution
Loved the resort. Was not disappointed by anything. Very relaxing. Food was amazing. Staff very friendly. Sailing was fun. I loved taking a bath on the balcony of my room. I would give the Appleton Estate Rum Tour 5 stars.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Arojay wrote a review Mar 27
New York City, New York1 contribution
We went on our honeymoon and it was a nice experience overall but I don’t think you get what you ot for. They charge about $3k a day for the overwater bungalow and although you get 24hr butler service there nothing much that justifies that amount! The bungalow is outdated, no comfortable furniture to lay on besides the bed. The toilet and design of the whole room seemed like we’re in the 90’s. The view is amazing but other than that not worth the price! It’s a 90 min ride from the airport but that’s without traffic (there’s no such thing as no traffic in Jamaica) they should have an included helicopter ride (we paid for it on the way back to airport it was only 15min). Butlers we’re nice but lazy. All staff was lazy. The guy in charge of the kayak was sleeping in the bushes so we had to push our own kayak. Bottom line very nice people but lazy. The buffet was very minimal nothing amazing.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lindsay S wrote a review Mar 26
Ohio5 contributions
Sandals South Coast is very beautiful and peaceful. We stayed in the rondoval rooms. The room is very spacious and a great place to hang out when the ocean gets rough. During our stay there were some afternoon showers and wind, making the ocean a bit rough. When this occurred we just went to the room where it was calmer. Water activities are best in the morning while the waters are calmer. Our butlers (Tiffany and Alicia) were top notch. These two ladies planned everything above and beyond my expectations. I would highly recommend Tiffany and Alicia!!! If getting a room category with a butler I encourage you to fill out the butler request form, it makes the butlers job easier. If you are a person who prefers to spend their vacation in the ocean, I would not suggest South Coast. Sandals has plenty of other locations set on white sandy calmer beaches.
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Date of stay: March 2023
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stay25869851032 wrote a review Mar 25
2 contributions
Maxine is just amazing! Every morning she comes with her big smile and tells us what's the special drink for the day. Then comes back with the order right away and makes sure we are doing fine. Thanks, Maxine! You are awesome!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Luke H wrote a review Mar 25
2 contributions1 helpful vote
+1
We visited South Coast back In feb 2020 and we couldn’t wait to come back this year! The grounds are still as beautiful as we remembered! We stayed in the French Village walkout room, and this was the first time having a ground floor room and we loved having the easy access to the pool! Although these rooms are due to be renovated they had everything you need. The pool at the French Village was vibey and the bar staff were very attentive and had great conversations! It’s nice to see a familiar face from our first visit Willis at the over water bar that guy is a legend! The entertainment team were great, they really made our holiday and big shout out to Dialdo & Keemo Sabe! These two are literally the highlight of the holiday I can’t praise them enough they really give you a feel good vibe every single day and may I add they are not just nice people they are very talented as well as the rest of their crew, they smashed the dancing and singing routines! Overall, 5/5 loved it. Hayley and Luke x
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jill F wrote a review Mar 25
7 contributions
+1
Absolutely beautiful place and wonderful staff! Especially Travis, who I learned, was completely in control of all the Decour around the resort and creating special themed decor for holidays, and many of the costumes. He sat and talked with me extensively while we were waiting for the shuttle to take us back to the airport to go home. He is a very talented young man , and so friendly! The resort serves excellent food and the drinks flow freely, but no one got rowdy, so probably not as much alcohol in the drinks as normal, which is fine! The absolute best place to go for breakfast is Bayside Restaurant which, despite its name, is a French restaurant, but they have an amazing breakfast buffet every day! Our least favorite was schooners, which is one of only two restaurants where you have to make reservations ahead of time. It was a fabulous experience all the way around! My only suggestions would be that they 1. Increase their wine selections. The only free wines are Robert Mondavi Chardonnay, Sauvignon Blanc, Pinot Grigio, Shiraz, and Cabernet Sauvignon. I wasn’t fond of any of them. You can buy other brands of wine at dinner, but you have to buy the whole bottle and they are exorbitantly priced! So my suggestion would be to add other varieties to the free wines offered… Maybe add riesling, and Moscato, and perhaps, at least be able to buy a glass of a different wine with dinner, rather than having to buy the entire bottle, or make the bottles far more reasonably priced. My second suggestion would be to have a restaurant that offered items like coconut shrimp, conch fritters, etc. I know that is more Bahamian, but that’s what we thought Bayside might offer. Otherwise, it was a wonderful experience!
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Again, Bayside restaurant offer the best breakfast of all the restaurants. Our least favorites...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$674 - $968 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals whitehouse european village hotel whitehouse, whitehouse sandals, sandals whitehouse jamaica
FORMERLY KNOWN AS
Sandals Whitehouse
LOCATION
CaribbeanJamaicaWestmoreland ParishWhite House
NUMBER OF ROOMS
392
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SANDALS SOUTH COAST - Updated 2023 Prices & Resort (All-Inclusive) Reviews (White House, Jamaica)

Frequently Asked Questions about Sandals South Coast
What are some of the property amenities at Sandals South Coast?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sandals South Coast?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sandals South Coast?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sandals South Coast?
Yes, free parking is available to guests.
What are some restaurants close to Sandals South Coast?
Conveniently located restaurants include Sushi on the Sand, Giuseppe's, and Jasmine's.
Are there opportunities to exercise at Sandals South Coast?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sandals South Coast have an airport shuttle?
Yes, Sandals South Coast offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sandals South Coast have airport transportation?
Yes, Sandals South Coast offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals South Coast?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals South Coast offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Sandals South Coast have any great views?
Yes, guests often enjoy the harbor view available here.