Just returned from the Beautiful Sandals Resort South Coast! I get why couples continue to return time and time again, to sum it up, it's all about the staff. So many great attributes about this resort, but the staffs welcome, sweet smiles, friendliness is truly why this resort is one of the best in the Sandals chain. I thought the service was over the top amazing! I only was able to visit with the GM upon arrival, for a moment, but want to say hats off to GM Lucky that was so amazing hands on all throughout the resort, always welcoming, informative, and a pleasure to visit with. Starting off, make sure you get the MOBAY CLUB entry, it will save you hours. The government currently is taking procurations, additional information, temperatures, questioners.... prior to customs. Travel is currently only up 30% back, so if you don't get MOBAY you could be in line for numerous hours. We waited easily over an hour, and that was with the Mo Bay Club VIP expedited service. I must say, it was so nice to get away and forget our worries, no COVID nor politics, just some much needed R and R/ My first out of the country vacation this year and so overdue. With that being said, here are my recommendations, recognitions, and so little complaints. So many people to thank for making our stay a memory of a lifetime. Thankful for the Concierge staff, McKayla and all the team. We were in the Italian Village nice and newly refurbished rooms, smaller patio than I would prefer. The Concierges do whatever it takes to make you happy and with a smile. If you can't afford Butler Service, the Concierges will take great care of you. With the concierge service you also get the full mini bar, champagnes, wines, beers, bottles of alcohol, room service, an over all better experience. The daily bar service will take care of you, wine, champagne, nice personal touches. They can also make dining reservations, scuba and snorkeling reservation's .. they can make anything possible. The spa services were great, thank you Dorothy and Kassandra! Take advantage of the complimentary cold/warm baths and relaxation included! The over the water bungalows are a dream come true, no need to leave your bungalow, enjoy the butler all inclusive benefits. We meet an amazing wedding couple that got married at the resort, stayed in the Italian Village at the beginning. They had an fabulous destination wedding with friends.... after their wedding they upgraded to the bungalows. (friends enjoyed the bungalow experience too!) The staff is taking so many precautions on making everything Covid friendly, sanitized and safe. So many changes, protocol, training and new procedure's. I was super impressed with all that I witnessed, they are working hard in making everyone feel safe. The staff wore masks the entire time, but the guest so nice to forget our worries. Hat's off to the gardener's, landscapers, so immaculate and beautiful! If you do anything, upgrade to Concierge Class, it's not as amazing as the Butler Staff, but they are still so helpful, assist, and provide great service. With the concierge service you also get the full mini bar, champagnes, wines, beers, bottles of alcohol, room service, an over all better experience. They can make dining reservations, scuba and snorkeling reservation's .. they can make anything possible. Latitudes unfortunately was closed due to them damage of the storm, but they set up a nice bar for sunset. Ishmael and Gwayne are the best and so friendly and inviting. A must do on a beautiful sunset evening! Island Routes is actually operating and has several tours from the Resort. We especially loved the Catamaran outing! Restaurants - they were all fabulous. Our top 3 were Schooners, Sushi, Italian, all delicious!!!! We opted to dine the last night at Schooners, only restaurant we repeated twice. Lobster love! Super impressed with all he dining options, service, cuisine.... nice! The DJ music by the pool in the day and evening was fabulous, talent staff awesome, daily play makers JD, awesome so much energy. Silent Night was so much fun! The construction didn't seem to be a bother, and soon the resort will be even more refurbished, new swim up rooms.... So many people to thank for making our trip amazing!!! I'm so sorry if I forgot anyone, because the staff is AMAZING! Kassandra - Jerk Shack, perfection just love her positive attitude, she rocks! Tamieka Best Bartenders - Crystal, RaShane/DreShane, Neason, Gwayne Fabian, Kimberly, Gleenroy, Fitzroy, Makalya, Earl Negatives - which were so minimal in comparison to the amazing stay!! Snorkeling/Reef - just so so, the dudes on board, not so friendly/happy, no help getting out of the water, nor with assistance with snorkels, fins.... I'm older now and need some assistance, if it was a COVID issue they could have told us why Beach Service - nothing, again if it's COVID, let us know why The water unfortunately was a bit brown, seaweed, Mulkey, not really swimmable half of the time, few storms and storms. but that's mother nature. The water color further out was shades of glistening blue, so beautiful! As well as so many magical sunsets! Activities - Unfortunately nothing in writing to refer to, again I'm older and want it written down, the daily screen activities weren't accurate either, they said check the app. no assistance, nor information about the app or how to use it, again I'm sure it's my age, but providing some feedback that could help others. I'm so happy with yet an amazing Sandals resort, they truly deliver with 5 star service and with a smile! .…
We traveled here for our 3rd anniversary. The resort is nice, beaches not so much. Very bummed about that. Employees were great. Our bartender Junior made our trip even better. He was the sweetest, most helpful, hardworking young man. We would go back to this resort only if Junior was still there.
One of the best Sandals I’ve been to. Junior is the best bartender ever - you must try his mojitos they r to die for. All rooms have beach views. When the Dutch village opens you will be amazed, I can’t wait.
Having a great time with great service especially @Junior who always remembered my drink. Great food and entertainment. Looked after us in this strange time really felt safe. Loved the beach and the pool volleyball
We have been able to travel to so many sandals and a his has to be our favorite!! Th e beach is stunning and huge! The bar was our favorite with junior, Leon and dexrio ! They were on top of things and made it fun! Thank you for making it. Fantastic trip!