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Gran Melia Golf Resort Puerto Rico

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Gran Melia Golf Resort Puerto Rico
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5,942 Reviews from our TripAdvisor Community

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Greenwich, Connecticut
Reviewed yesterday NEW

Awesome resort.. We stayed during 2017 Valentine's Day period. Compared to other resorts we stayed thus far, Gran melia has some of the worst receptionists.. For example receptionist named Natalie was just plane rude and is spoiling the name of the resort.. Food is awesome.. Atmosphere is so cool for family stay to chill and enjoy.. And one important thing,...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank bijoyj628
Reviewed yesterday NEW

First of all I had to admit that I booked this resort by chance because I had no time to decide, as this vacation was on short notice. I wanted sun and humid climate and here I am. So far I'm sure this is my first and last stay at Melia Hotels! The place is gorgeous, near to the water...

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Helpful?
Thank Frank B
Allen, TX
Reviewed yesterday NEW

The resort staff was terrible, its like no one wanted to be there. I couldnt understand it maybe they are underpaid or not well treated. We wasted a bunch money staying there for my Birthday. The waiting for the golf carts to come pick you up was not timely. At one point i had to wait 45 minutes for someone...

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Thank alexY4016TX
Saint Paul, Minnesota
Reviewed yesterday NEW

Hotel was very nice overall. Beautiful beaches and pools. Food service was very good. Hotel staff was very attentive. Would've been interested in some additional nighttime entertainment, but other than that, we were fully satisfied.

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Helpful?
Thank 436phillips
Aibonito
Reviewed yesterday NEW

Everything was excellent. The bed was the best. The room was great. I love the people. Very accessible. Very clean. Golf courses are great. I will certainly stay again. I will recommend it to my friends.

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Helpful?
Thank josedanielg416
New York City, New York
Reviewed yesterday NEW

The hotel was beautiful. The staff was friendly and the food so delicious. It was what we expected which is why I am giving it 4 stars. Nothing was above my expectations. I would come here again but only during off season or if there's some kind of deal.

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Helpful?
Thank sherleygarcia7
New York City, New York
Reviewed 2 days ago NEW

Food somewhat overpriced. The Spa needs to get rid of ripped lounge chair cushions around the pool. Could have more activities for guests spread out during the day. Surprised the beach was so small. Secluded, not near anything. Rent a car, but beware if you don't rent from on the property parking costs a pretty penny.

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Helpful?
Thank 557andie
Raleigh
Reviewed 2 days ago NEW

This is a beautiful resort with all the marble, fountains, columns, statues, Iguanas, and service staff you might imagine. However, the logistics of staying here are cumbersome, hidden, and expensive. Travel from the airport to the resort is about $70-75 (cash only)…would be good to know in advance. Once on the resort you are sequestered unless you rent a car...

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1Thank don6718
Toronto, Canada
Reviewed 3 days ago NEWvia mobile

Booked this hotel with friends for two nights before our cruise. Room was frigid cold as the air conditioner wasn't working properly. Grounds were beautiful and the pool was huge with plenty of space. The check in at 10 pm was abysmal. Only one staffer on the reception and we waited more than half and hour to check in. We...

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Helpful?
Thank SusW473
Helena, Montana
Reviewed 3 days ago NEW

Went here for our overdue honeymoon and was not disappointed! Red Level is the way to go. Tempo is amazing! Nani was great. People are friendly. Atmosphere is laid back and enjoyable. Scenery was bar none!!!

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Helpful?
Thank Jennifer M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Rio Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. ... more   less 

Additional Information about Gran Melia Golf Resort Puerto Rico

Address: 200 Coco Beach Blvd. | Highway 955-I, Rio Grande 00745, Puerto Rico
Location: Caribbean > Puerto Rico > Rio Grande
Price Range: $135 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
Number of rooms: 486
Reservation Options:
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande
Hotel Style:
#2 Top resorts Hotel in Rio Grande
#3 Spa Hotel in Rio Grande
#3 Luxury Hotel in Rio Grande
#3 On the Beach Hotel in Rio Grande
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Questions & Answers

Here's what travelers have asked, with answers from Gran Melia Golf Resort Puerto Rico staff and other travelers.
153 questions
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Clementon, New Jersey

PLEASE HELP LOTS OF QUESTIONS!!!!!

I was able to purchase this hotel as a Groupon deal for my best friend's 40th birthday. We aren't traveling until June 18th and this will be both of our first times in PR. The photos took my breath away and the cost was reasonable enough for me to surprise her with the gift after having some pretty rough times lately. I am really hoping this much needed getaway gives us a chance to escape the blues.

I know about the deposit per night, but usually deposits are returned unless you use them. However it seems like people are stating that they are getting charged for ludicrous items. (Towels cost what?) Or complaining about the treatment and true condition of the property. Then some are saying its a dream come true.

We don't expect million dollar service, just a good, peaceful beautiful time. Without me feeling the need to hide a credit card statement from my husband. We are extremely excited to be taking a trip together (having our own families and work makes that hard). Some person even said they were charged an upgrade fee of $3k?!! That is what scared me enough for someone who has been here to hopefully set my mind at ease.

What is included in Red Level? Is it a better option than paying a la carte? We are blessed to have breakfast included in the Groupon (thanks!) but it seems the Red Level doesn't do much more than that?

We've been hoping to come to Puerto Rico for years. Any advice would be truly appreciated. This place is very very pretty. I truly hope its the paradise it appears to be in the photos! The pool alone is amazing!!

Also more about the beach? Do swim shoes help with the rocks or don't bother. How about excursions (budget friendly).

Thanks to everyone who replies in advance. I will be responding after our return.

Happy Travels!

over a year ago

See all questions (153)

Questions? Get answers from Gran Melia Golf Resort Puerto Rico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Red Level is nice as long as it works.”
  • Sunrise
 of 5 bubbles J6171OIfrankb, yesterday | Read review
“Pay a lot of money”
 of 5 bubbles don6718, 2 days ago | Read review
“Go Red Level”
 of 5 bubbles jennifermM3361WQ, 3 days ago | Read review
“Sometimes the elevators didn't work. Didn't take away from our experience but luggage can be challenging.”
 of 5 bubbles orangexcrush, 5 days ago | Read review
“red level did not add much cost to our trip but we got a good deal through Book-It.com”
 of 5 bubbles mmyoungs, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question