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The St. Regis Bahia Beach Resort, Puerto Rico

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State Road 187 Kilometer 4 2., Rio Grande 00745 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1368)
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Panoramas (106)
Pool & Beach (551)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Bahia Beach Resort, Puerto Rico
Updated 06/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Rio Grande
Location
Cleanliness
Service
Value
Travelers' Choice
Designated as Puerto Rico’s first and only AAA Five Diamond resort and the leader in luxury on the island and in the Caribbean, The St. Regis Bahia Beach Resort, Puerto Rico has been designed with the entire family in mind, providing a variety of extraordinary services and activities that will keep all guests entertained from sunrise to sunset. Located on a former 483 acre coconut plantation, our Rio Grande resort in Puerto Rico sits between El Yunque National Forest and the sparkling Atlantic Ocean on the northeast coast. A Certified Gold Audubon Signature Sanctuary, the lush Resort features a tennis center, a golf course designed by Robert Trent Jones Jr., as well as 4 miles of nature trails, 70 acres of lakes and a boat house for water sports. The intimate St. Regis Bahia Beach Resort, Puerto Rico boasts suites where The St. Regis’ iconic Butler service is available. Most of the guestrooms overlook amazing ocean and garden views setting a new standard in luxury accommodations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Bicycles available
Golf course
Tennis court
Water sport equipment rentals
Windsurfing
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish
Hotel links
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Giselle B wrote a review Jul 16
3 contributions1 helpful vote
I'm not sure why there are so many negative reviews. My husband and I just returned from our 5 day stay at St. Regis and we have nothing but positive things to say about our stay. We arrived after a very stressful day of traveling and were greeted by amazing staff and a wonderful, clean, and sanitized room. The butler had also decorated the room as I was celebrating a birthday. We stayed in a beachfront villa and it is definitely worth the price for the beautiful/relaxing view. Every single employee we encountered during our stay was wonderful, kind and attentive. Housekeeping came by twice each day to do a clean up and a turndown service which was great. We ate at Seagrapes a few times and found the food delicious and there was no extraordinary wait time as others have described. We also ordered room service a few times and found the food equally delicious and delivered ahead of time than what we expected. We did not eat at Paros (although it is open) because it just seemed very pricey, but we rented a car during our stay and drove to the Luquillo Kiosks (about 30 mins - not bad at all) at the recommendation of our butler where we had the most amazing and delicious local food. We also explored other nearby places for breakfast and lunch and found the drive was about 10 mins. It was about a 40 min drive to Old San Juan, which is not ideal but we did not want to spend our entire trip in the more touristy/busy area of the island. I found there were plenty of excursions/things to do nearby that were easily accessible. The staff all wore their masks and we opted to wear ours when inside the main house or riding in the golf carts, though it did not seem required. I felt safe/clean at the resort and surrounding areas and honestly thought the entire island was doing a much better job COVID-wise than our home state as far as precautions throughout areas and the airport. The grounds are beautiful and the facilities/amenities are perfect. I would definitely recommend this resort and would return for our next trip to PR.
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Date of stay: July 2021
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Room Tip: Corner room, Oceanfront in Casa Astor was ideal spot
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Avani K wrote a review Jul 14
4 contributions
Overall we had a great stay. The service was excellent right from meeting the manager (Jose), to the amazing beach attendants, and the pool staff. Up until today, this would have been five stars. However, I had to take one star off because I found the breakfast situation to be really confusing. Five days into the trip, Salvador, our server charged us for mimosas when the other days they were included. I found these day to day changes to be a bit frustrating. The only other negative is that you are limited to 3 restaurants. As a vegetarians, we found this difficult Ans felt we only truly had options at Paros- so we are there almost every night. Overall, I would highly recommend this resort for couples and families. The benefit of being remote, is you truly feel like you’re on a beautifully manicured rainforest right in front of the beach. We really enjoyed our stay, and would definitely come back again!
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: If you have kids I would recommend renting a car and planning some day trips.
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rwp05 wrote a review Jul 6
New Yokr36 contributions67 helpful votes
At this point in my life I’m very fortunate to be able to travel almost nonstop for leisure and stay in some of the very best properties….The Crillon, Burj Al Arab, Mandarin Oriental Bangkok, many Aman and Four Season properties Worldwide. That said, the St Regis in Rio grande is one of the most absurdly overpriced properties in the world….And would still be expensive value/quality wise at 25% of the cost. It’s not that it’s a bad hotel, it’s perfectly fine…. Think mid range Ritz Carlton quality for $1800 a night… Garden view . What you get for what you pay in terms of accommodation luxury, five star service, ambience is Literally ludicrous and a complete waste of time and money. While I know everyone can’t fly to Asia or India or the Middle East for that experience you can certainly get to the Mexican Riviera for amazing hotels for quite literally half the price. The topper for me was that the patio next door look at directly onto my bed. Don’t do it.
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Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
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ddthomas3 wrote a review Jun 2021
Arizona45 contributions5 helpful votes
Really wanted to give a higher rating but couldn’t. Location was beautiful, rooms were clean and spacious but needed maintenance. Our shower was broken from day one and never fixed. The problem was management, not the direct staff, it was management! I should not have ignored all the red flags. Two months out I contacted the hotel, asked for assistance in making restaurant and activities reservations. We are Marriott Titanium Elite status, most times we get service in line with our status, not this time. The person I talked to noted our reservation number and promised to send us information by email. Two weeks later, call back with same request, same answer. Still no email, after 4 days, I called back again. While on the phone this time, I insisted to at least make a pool cabana reservation while talking to her. She said she did and would email me the confirmation number once “confirmed in their system”. You guessed it, no email. After some investigative work of my own, I figured out what company ran the activities desk and contacted them on my own. I did finally receive an email from them but with only part of the information I requested. 4 more calls prior to arrival, the St. Regis said they had our dinner reservations and cabana rental all taken care of but still would not send a confirmation or itinerary. Check in was not good, I’ve had friendlier and more efficient service at a Fairfield Inn. While checking in, I asked again about our reservations. He did the “oh, yes, I see them”, you are taken care of and we will print out an itinerary when your room is ready. He said they would text us when the room was ready. We headed to Seagrapes to wait. 15 minutes later my phone rang once and stopped before I could answer. I called right back and no one answered. Tried again 4 more times and no one at the front desk answered. By this time we had drinks and decided to finish them and walk back to the lobby to check what was going on. Again, they said they would text and we never got one. Our room was ready but no one told us and they ushered us away to our room. That night when we showed up for dinner (the reservation I had noted based on the phone call weeks prior), we were not in the system. The next day when we showed up for our cabana rental, guess what, no record of it in our system, either. I spent an hour with the pool staff and on the phone with the front desk, one saying they saw the reservation the other claiming they didn’t. We finally got a cabana and asked for a manager. The lobby manager could not come over so the Seagrapes manager did. We explained all the frustration, she said she would take care of it. She gave us some complementary drinks for the issues and asked what I had noted down the rest of the week for reservations. She took my cell phone number and said she would personally confirm the rest of the weeks details and get right back to me. Can you guess what happened then? Nothing, no follow through, no reply, nothing! We were done. We have stayed at many hotels around the world, we expect prices to be a bit high depending on location. Food prices are ridiculous, $18 for a bowl of lettuce. That’s it, just lettuce. Menu said Caesar salad with tomatoes, cheese, etc., but it’s just a full bowl of romaine, nothing else. $40 cheeseburger. So wanted to love this place but we should have gone somewhere else. This was not a St. Regis experience.
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Date of stay: June 2021
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Michael N wrote a review Jun 2021
Washington DC, United States7 contributions14 helpful votes
We chose PR due to it being a US territory and not having to take a COVID test to return like other Caribbean islands. We were also celebrating an anniversary and birthday and wanted a 5-star experience and thought we would get Four Seasons comparable. The costs per night is approx. $700/ nt plus you pay a daily resort fee and for meals and drinks. Be sure to plan for these. Property The overall property is very lush and rain forest like with lots of natural, native foliage. Grounds crew do a very good job and the hurricane remanence is a thing of the past. The main building appears to be very well kept and maintained. However, the actual room and other buildings showed significant signs of deferred maintenance. For example, our room safe hinge was falling off, the entrance door to our room needed attention and there were cracks and broken pieces leading up to the door on the walkway. The quality of the bed and pillows were average to below average and something you would find in a resort at half the costs. For the high costs we were not expecting this high level of deferred maintenance. The restaurant building where daily breakfast and lunch is served and where you most likely will spend most of the time (SeaGrapes) was in need of major maintenance and showed signs of deferred maintenance. The chairs and tables were average quality and the beach lounge chairs, table and umbrella were also very basic quality. We did not spend time at the pool as it was small and fairly crowded with children. Staff The staff was more than accommodative and everyone went out of there way to make sure your requests were addressed. Food & Beverages You are limited to SeaGrapes for lunch and breakfast and then two other restaurants and then the bar in the main lobby building. All restaurants except SeaGrapes requires a reservation and if it is not made at least a day or two in advance you will be out of luck and have to order room service which they will add a 22% service charge. If you plan to eat off property there are not a lot of options close by (see transportation). Food will add on average for two people $300 per day. Transportation & Location The hotel is located on a seclude beach which is very nice. You do not have locals trying to sell you anything and it is quite a positive experience being able to relax on the beach in peace. The beach staff is extremely attentive and very positive. They will setup your chairs with towels and all the other amenities you request (food and beverages). As an example, it started raining and went to head back to the room for cover. Upon return, the staff (without us asking) changed our chair covers and towels with a fresh set and had it ready for our return. Excellent service. Because the resort is secluded it is next to impossible to catch a cab - these have to be called in advance (at least a day) and it will costs about $30 one way for the closest restaurant off property. Limited on property restaurant choices and limited transportation make it a challenge. Overall, great staff and great grounds but average room and property with signs of deferred maintenance that makes this less than 5 stars. I would likely not return to this hotel or the St. Regis brand given it falls short of my expectations for the money we spent.
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Date of stay: June 2021
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PRICE RANGE
$466 - $1,075 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis bahia beach hotel rio grande
LOCATION
CaribbeanPuerto RicoRio Grande
NUMBER OF ROOMS
139
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Frequently Asked Questions about The St. Regis Bahia Beach Resort, Puerto Rico
Which popular attractions are close to The St. Regis Bahia Beach Resort, Puerto Rico?
Nearby attractions include Carabali Rainforest Park (5.0 miles), Caribbean Trading Company Store (4.4 miles), and Estudio de Arte Samuel Lind (1.8 miles).
What are some of the property amenities at The St. Regis Bahia Beach Resort, Puerto Rico?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Bahia Beach Resort, Puerto Rico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Bahia Beach Resort, Puerto Rico?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis Bahia Beach Resort, Puerto Rico?
Conveniently located restaurants include Degree 18 Juice Bar, Carabali Bar & Grill, and Mi Vida Cafe.
Are there opportunities to exercise at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are pets allowed at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The St. Regis Bahia Beach Resort, Puerto Rico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Bahia Beach Resort, Puerto Rico?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The St. Regis Bahia Beach Resort, Puerto Rico?
Many travelers enjoy visiting Monumento Historico Cueva Maria de La Cruz (2.3 miles), Parroquia Del Espiritu Santo Y San Patricio (4.2 miles), and Parque Historico Cueva Maria de la Cruz (4.2 miles).