Beautiful property. Direct access to the beach however there were strong riptides that made enjoying it rough. The pool areas were great, however the music at night was over loud and we could hear it even in our room.
We had a beach view room that was amazing. You could see the gorgeous blue water for miles from your balcony. The resort had a casino, a spa, several restaurants, etc. We had the best time here and it was just a short drive to see historic old San Juan. If you want to stay on the resort, you can take turns going from beach to pool and then enjoy the poolside bar. Our favorite restaurant on the property had the BEST waiter ever - Chayanne Ria. He took care of us and provided great service and really good food. The manager recognized us and gave us preferred seating after our first visit. In addition to the great restaurants, they also offer room service. We would love to come back here again and stay longer.
After having a horrible experience with another hotel in San Juan, we booked the Wyndham Grand and it was AMAZING!!!! From the time we called to book, to checking in (being greeted with champagne 🍾), to being booking excursions and having amazing encounters with the staff, we LOVED IT HERE!!! This is OUR NEW SPOT in Puerto Rico!!!
My wife and I stayed here and really enjoyed our trip. The resort was beautiful with great dining options. There were tons of great pools and hot tubs for everyone to enjoy. The beach is right on site with chairs and umbrellas provided. The beach was very nice with minimal waves. Some seaweed on the beach, but nothing that bothered us. It was beautiful and the beach was not crowded at all. The rooms were nice. We would definitely stay here again.
We had such a wonderful experience at the Wyndham Grande Rio Mar. Great food and staff was so nice. And The rooms and resort were clean. Had a great time. Will be back. Great family environment. Very relaxing.
This resort is so amazing !! Great restaurants and bars! Beautiful gardens and golf courses! Fantastic pools and beach front!! Great entertainment! Perfectly located for all the excursions we went on! We will definitely be staying there again!!!
It's been a month since I stayed at the Wyndham Grand Rio Mar and I've had a horrible experience trying to get the hotel to refund me hundreds of dollars in incorrect charges. I'm leaving this review after exhausting all options to contact hotel management and accounting to resolve this issue. I've been sent to different voicemail inboxes and left several messages, and no one from the hotel has followed up. I have no idea if and when my refund will be processed. In the future, I'll probably pick another hotel in the future to avoid this hassle.
While the hotel is in a tropical setting, and humidity is expected, the ventilation system made the room smell like mildew/mold and caused my entire party to develop a cough while staying there. The rest of the hotel is lovely - great dining options, a fabulous pool, clean throughout. The rooms are fine, beds comfortable and adequate bathrooms. Just the ventilation needs desperate repair!
Beautiful property with beach access! Loved our stay. Breakfast buffet was awesome. Live music choices were fabulous. Kiddos loved feeding the iguanas and talking to the parrots at the entrance. Many pools and hot tubs to enjoy.
Had issues with dirty rooms, having to change rooms 3 times at check in. Hotel manager with little remorse or offering compensation for our inconvenience. Amenities are very outdated. Food is good at all restaurants on property and wait staff were very accommodating and helpful.
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