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Ibis Styles Collioure Port-Vendres

Traveler (252)
Room & Suite (96)
Pool & Beach (14)
Certificate of Excellence

About

#2 of 2 hotels in Port-Vendres
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Dry Cleaning
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
37Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
467Reviews
5Q+A
4Room tips
Traveler rating
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  • 102
  • 16
  • 8
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Popular mentions
Stayed 4 nights at the Ibis Collioure in Port Vendres, France. Check-in was quick & friendly. The staff were helpful & spoke some English. The hotel serves a good buffet breakfast from 6:00 AM to 11:00 AM. There are no other meals served at the hotel. There is outdoor & indoor
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Stayed for a few nights whilst looking around the area. The hotel is clean and tidy although a few areas could do with a coat of paint etc. Staff are friendly and helpful if a little on the busy side given the ratio of guests to staff. Beds are very comfy but the rooms are
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In my opinion you don't select Ibis Styles because you want a life changing hotel experience it is very much function over form - you need a room, you want it clean, you need breakfast, you want value, the list goes on and this hotel ticks all those boxes - it actually does a
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+1
This hotel in located in a great place, beach just across the street, harbour 5min walk and a supermarket opposite the hotel. We booked 2 rooms and arrived a little early 1 room was available for us and we had to return later for the 2nd room, great. I booked this hotel through
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The hotel is clean and most of the staff are friendly and efficient. However, we were insulted this evening (21 July) by a member of staff who obliged me to move my car to give a place to someone claiming falsely to be disabled. This member of staff made a sneering racist
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Response from Patricia G, Directeur général at Ibis Styles Collioure Port-Vendres
Responded Jul 22, 2018
Dear Family, First of all, our team had such a pleasure to welcome you here at the Ibis Styles Collioure Port-Vendres for more then 14 days. I believed we all shared this with you and always treated you in the nicest possible way and with our best possible manners. Indeed, what we love in our team here is to create a personnalised and respectul relationship especially when it is such a long stay. We want you to feel welcomed and at home. We felt that you saw that and were enjoying your stay here in our various and daily exchanges. Yesterday night (July 21st), one of our member of staff, indeed, did oblige you to move your car because someone with reduced mobility came showing us his europeen parking card for people with reduced mobility. By the law, we have the absolute obligation not to use this place except if the person using it is able to present the proof that he/she has disabilities or a is with reduced mobility. That night, the same staff member called me to explain me the situation and explained that you were under the impression that he made a racist comment. Please, be sure that he did not and was only explaining the situation because he felt very bad; thinking that you didnt believe that we had to make you move. He didn't really how to react and tried to do his best to handle the situation. Having the chance to welcome you for 15 days was an absolute and sincere pleasure for all of us and we truly hope that you will soon be convinced that nothing racist was said or thought. In the same way, please be sure that we made you leave the parking place because, by the law, it is reserved for people with disabilities or reduced mobility. The guest showed us his legal europeen card. We truly hope that this misunderstanding will be fixed very soon and we sincerly apololgize for any pain that was caused because of this misinterpretation. Kindest Regards, Agathe Fondeville Responsable
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PRICE RANGE
$92 - $130 (Based on Average Rates for a Standard Room)
LOCATION
FranceOccitaniePyrenees-OrientalesPort-Vendres
NUMBER OF ROOMS
61
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