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Holiday Inn Resort Grand Cayman

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Holiday Inn Resort Grand Cayman
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398 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

Middle of nowhere, staff Unhappy. Food awful! May as well be a motel in suburbs of some random American town! No support with luggage, run down rooms, can't call this a resort hotel. Shame as with some additional thought, could be a a great place. Avoid!!!

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Helpful?
Thank JimsieJ
London, United Kingdom
Reviewed yesterday NEW

This is probably the worst Holiday Inn property I've stayed in, mostly because it sells itself as a resort and that couldn't be further from the truth. The beach and pool area are grubby looking and unpleasant, somewhat as a result of being located on the wrong side of the island where the shoreline is very rocky. There's a bit...

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Helpful?
Thank KMPeterson
Reviewed 3 days ago NEWvia mobile

Spent 6 nights in a one bedroom suite with great views. Wonderful views of the North Sound. Staff was amazing and very helpful. Highly recommend for a family. Full kitchen and washer/dryer. Great shuttle service.

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Helpful?
Thank Stacey M
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear Stacey M, Thank you so much for your review of our hotel. We are pleased you enjoyed your stay with us and that you received great service. We will surely pass these kind words to the staff. Our Suites feel very homey with all their amenities: equipped kitchen, washer/dryer, living room. Thank you again for staying with us and...

Calgary, Canada
Reviewed 4 days ago NEW

5 PROS -Nicely appointed spacious suites that include a washer-dryer which is great for longer stays, housekeeping service was good -VERY close to golf courses if that's your thing -Some nice quiet and safe streets to walk on when it cools off in evening but could use a bit more lighting -Hotel restaurant is excellent TRY THE FISH TACOS -pool...

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Helpful?
Thank WopOnTour
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear WopOnTour, Thank you fro your kind comments. We are glad you enjoyed our peaceful property and amazing restaurant, we serve great tacos and salads. We are proud to be a relaxing resort and as you mentioned, we do have a shuttle that can take you on busy Seven mile. Thanks again for staying with us, we are looking forward...

Darwin
Reviewed 1 week ago

We were very appreciative to be upgraded to a large suite for our 6 night stay. There was a full kitchen and washer/dryer and safe. The WIFI works well in the rooms and by the pool. The shuttle bus is reliable as long as you book and takes you to Georgetown, public beaches and shopping centre which is useful if...

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Helpful?
1Thank CricketGirlDarwin
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear CricketGirlDarwin, Thank you for these kind comments. We are very grateful you enjoyed our facilities and quiet location. Our shuttle is also very convenient to go on Seven Mile. Thank you again, we are looking forward to welcoming you back on our beautiful island! Best Regards, The Holiday Inn Resort Management

Virginia
Reviewed 1 week ago

Had a last minute trip on a weekend were everything on the Island was booked...except the Holiday Inn. We were able to secure a two bedroom suite. Each room had a separate bath, with the Master having a Jacuzzi tub and shower and rather large vanity. Plenty of storage and a generous amount of hangars. Room also has a full...

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Helpful?
1Thank Ghost4314
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear Ghost4314 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your room and all its amenities. The Grand Villas are our most sought after rooms. They have so much more then anyone expects from a hotel room. It looks like you used it to its full extent. Next time you come...

Randolph, Massachusetts
Reviewed 1 week ago

We spent the week in a condo in West Bay but after bad weather at home forced a change of flights and an extra day in paradise (I know, so sad, lol), we used points for a free night here. Free or not, it was terrific. The king suite was newly renovated and smelled of fresh paint and appeared brand...

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Helpful?
1Thank TropTLC1899
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Its something our staff takes great pride in, so we value your feedback. In regards to the dock, it is something that is a pressing issue for us. We are in...

Appleton, Wisconsin
Reviewed 1 week ago via mobile

My husband and I spent a week at the Holiday Inn for our honeymoon. We paid extra for a suite with a kitchenette, which was great. We did end up washing some of the dishes before we could use them as we could tell there was lipstick or food residue left on them from the last guests. We were pleasantly...

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Helpful?
1Thank hvosters
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear hvosters Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you received good service. Its something our staff takes great pride in, so we value your feed back. In regard with the issues you had like the pool chairs and décor I will pass on...

Reviewed 1 week ago via mobile

If you like to snorkel then go right from the dock at head out towards deeper water. About 100 feet from the end of the dock there's a wall that drops off into the deep. There were plenty of fish there to see and it was very easy to get to, only about 6 feet deep.

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Helpful?
1Thank FloridaNYSP
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear FloridaNYSP Thank you so much for your reviewing of our hotel. I am pleased you enjoyed your experience here. You are the first person to review about the snorkeling and it is greatly appreciated. Most people don't know how great the snorkeling is on the North Sound, especially our dock area. There is so much to see even if...

Springfield, Illinois
Reviewed 2 weeks ago

The Holiday Inn is a good base for exploring the island. You'll want a rental vehicle as the shuttle gets booked up and doesn't take you to all the great area attractions. We stayed in a suite overlooking the pool and water. Would recommend the upgrade. The front desk manager Omid is great - went above and beyond.

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Helpful?
Thank scubamom2017
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Thank you so much for reviewing our hotel. I am so personally pleased you enjoyed your stay here. We so enjoyed having you guys here and you are always more then welcome to come back. Our Hotel always try to make all the guest feel like they are at home with no stress or worry. Hope to see you again...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Grand Cayman's Only North Sound Oceanfront Resort! Located on the northern coast of The Grand Cayman Island, The Holiday Inn Resort takes any ordinary vacation and will transform your trip into the ultimate restful, romantic, and fun getaway. Just off the beaten path in Crystal Harbour overlooking the beautiful North Sound, our resort provides quiet tranquility for those seeking relaxation. Lay out by the pool, or take a leisurely swim in the stunning, crystal clear ocean. Our property also features amenities for those looking for a bit of fun. Rent from our on-site Jetski rentals, or grab some bikes and explore the Island at a slower place with the entire family. Guests can choose from modern rooms and suites, featuring balconies and gorgeous views of our beautiful island. The sun rises directly over the center of the resort each morning, so catch the sunrise, and then catch up on sleep later with a little poolside nap. With a private, secluded location, rentals for fun in the sun, and close proximity to Seven Mile Beach and is the perfect vacation spot for families, honeymooners, and local staycations. We look forward to welcoming you with our warmest hospitality soon. ... more   less 

Additional Information about Holiday Inn Resort Grand Cayman

Address: 278 Crighton Drive | Crystal Harbour, West Bay KY1-1300, Grand Cayman (Formerly The Grand Caymanian Resort)
Location: Caribbean > Cayman Islands > Grand Cayman > West Bay
Price Range: $179 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Grand Cayman 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Grand Caymanian Hotel Grand Cayman
Grand Caymanian Hotel
Grand Caymanian Resort
Hotel Grand Caymanian
Holiday Inn Resort Grand Cayman Cayman Islands
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Resort Grand Cayman staff and other travelers.
39 questions
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Questions? Get answers from Holiday Inn Resort Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose someplace else to stay”
 of 5 bubbles KMPeterson, yesterday | Read review
“I like the views on the golf course side”
 of 5 bubbles WopOnTour, 4 days ago | Read review
“2nd or 3rd floor rooms will give you the best ocean views, unobstructed”
  • patio is nice size w/ a separate door from the bedroom as well
  • king size bed, very comfortable, good pillows, tv, large closet, en suite bathroom
  • huge double sinks, tons of room
  • from the patio looking into living room, dining room area into kitchen
  • huge kitchen, modern appliances, huge ceramic sink, ice maker in freezer, dishwasher
 of 5 bubbles TropTLC1899, 1 week ago | Read review
“Some of the rooms don't have the best view - make sure you get an ocean/ pool view”
 of 5 bubbles scubamom2017, 2 weeks ago | Read review
“Ask for pool/ocean view on 2nd or 3rd floor”
  • View from room
 of 5 bubbles 526erinr, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question