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HG Hotel

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42 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Puerto Vallarta, Mexico
Reviewed September 18, 2016

I've stayed here before. Nice room and amenities. This time I had to get up at 6:30 and discovered that there was no hot water available. A hot shower is how I start my day. No hot water after 10 minutes in the sink or the shower.

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Helpful?
Thank lovelivinginpv
HGHOTEL_GDL, Director de Relaciones con Clientes at HG Hotel, responded to this review

Thank you very much for your comments. We are very sorry and we fixed the water sistem, now you can take a hot water shower, we hope to see you again, it is apleasure to serve you. Best regards.

Puerto Vallarta, Mexico
Reviewed May 9, 2016

This is a very small but very well kept hotel that is close to Costco, Wallmart, Sams and Sirloin Stockade Restaurant. The staff speak English and are extremely friendly, polite and helpful. The room we had was very large, spotlessly clean and very quiet. I would recommend this hotel as a very low cost super place to stay

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Helpful?
Thank Gayle W
Puerto Vallarta, Mexico
Reviewed July 1, 2015

We have stayed now a number of time simply due to the convenience factor. hotel is ok. Restaurant and breakfast buffet ok No real bar etc. But Galerias mall is walking distance with great restuarants and shopping. Easy to find good and secure parking as we have truck with motorcycles in the back. Hotel staff good! Management not so good....

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Helpful?
Thank j E
Reviewed June 28, 2015 via mobile

We stayed here because my cousin's wedding venue was nearby. I enjoyed the location because we were close to Galerías shopping center. The brunch in the am was authentic and inexpensive. Clean rooms and friendly service. The only thing this hotel needed was a pool.

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Helpful?
Thank Cesar F
north east mexico
Reviewed January 5, 2015

Location is all about this small hotel, this is not your chain hotel, or luxurious resort. it is a well placed hotel, comfortable enough for a couple of nights stay. The rooms are spacious, the hotel is very clean, even though the rooms seem a little outdated, they are very clean, there are no smells or anything. I followed the...

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Helpful?
Thank pokopelo
HGHOTEL_GDL, Gerente at HG Hotel, responded to this review

Mr. We appreciate your kind comments and we will take into account in order to improve the hotel. We hope you visit us again soon. Have a great day

Playa del Carmen, Mexico
Reviewed November 19, 2014

I have been staying at this Hotel for 7-8 years and it never seems to get old. The price is perfect and the rooms are comfortable. There is Free and secure parking and WiFi... and the service from the front desk is always first class. They have a suite for $1050 pesos... that includes a King Sized bed and a...

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Helpful?
1Thank Craig J
HGHOTEL_GDL, Gerente at HG Hotel, responded to this review

Mr . Craig. We´re happy that your stay in our hotel was enjoyable. Thank you for your comments and we hope you soon. Regards

London, United Kingdom
Reviewed February 21, 2012

This hotel is now called the 'HG Hotel', but I think the change of name was fairly recent, as I couldn't find it listed under that name. Don't choose this hotel if you want to stay in the heart of Guadalajara: it's a fairly lengthy taxi ride from the centre of town. Also, the setting - adjacent to a busy...

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Helpful?
Thank cjm2010_10
Reviewed July 13, 2011

Everything about this hotel is good, its location is perfect n is from walking distance of many restaurants, shops, theater n Coscto.. we only stayed here one night but the accomodations were great, I would rate this hotel as a 4+ the beds r good restrooms are in perfect condition the also serve a good breakfast with many selections, if...

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Helpful?
Thank ediezel80
Cabo San Lucas, Mexico
Reviewed July 12, 2011

The hotel is good, clean, it looks newer, and the service was really good. The free breakfast is not really that good, but it is included. It is conveniently close to many malls and landmarks, just a 5 minute cab ride away.

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Helpful?
1Thank Pompougnac
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43 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Room Service
  • Concierge
  • Multilingual Staff

Additional Information about HG Hotel

Address: Avenida Vallarta Eje Poniente 5281, Zapopan 45020, Mexico (Formerly Arboledas Galerias)
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Zapopan
Price Range: $42 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HG Hotel 3*
Number of rooms: 67
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Questions & Answers

Questions? Get answers from HG Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for high rooms facing the back of the hotel, they are quiet to sleep.”
 of 5 bubbles pokopelo, Jan 5, 2015 | Read review
“Ask for a room on the top floor at the back of the building”
 of 5 bubbles CraigJ897, Nov 19, 2014 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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