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I booked 3 rooms for my staff, hotel was clean and safe, however the pictures are not near the wat the rooms are,Im just saying that for the price is OK but not as the pictures are. Reception service is really bad as well as...More
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded yesterday
Thank you for your feedback. We are glad to know the hotel was clean and safe. We will pay close attention to the service provided by our staff, we apologize for any inconveniences we might have caused you. Thank you for staying with us!
This was one of the worst hotels that I have stayed in in years! Very noisy location and very outdated. A remodel would not do it, knock it down and make a parking lot!
Very old style, nothing worked inside. Terrible internet connection and t.v....More
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded 3 weeks ago
Thank you for your feedback. We are very sorry to read your stay was not pleasant. We thank you for staying with us, we were happy to accommodate you.
Place looks better once you are inside than from the outside. Also, the walls are very thin and noise can be an issue at night. Staff was very friendly and helpful. It is not as close to the Expo as I thought it was going...More
Thank Maribel D
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded March 31, 2016
Thank you for taking the time to post a review. We apologize about the thinness of the walls and all inconveniences cause to you by it. It was a pleasure and an honor to have you stay with us. Thank you!
Maybe I was just lucky, but I keep remarking how impressed I was by the price/quality relationship of this hotel, since I paid less than 600 pesos a night for a wide, clean and recently remodelled room, with a huge comfy bed inside a room...More
3 Thank realworldtraveller
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded September 13, 2015
We enjoyed very much reading your review! We are thrilled to read that you had such wonderful stay. We feel flattered and honored. It was our very pleasure to have you over, please know that you are always welcome in this your home away from...More
The hotel is in a great area shopping center and night clubs from walking distance. A worker by the name of Ramon what made my experience great at this hotel. His personality and service was perfection. you need more people with his attitude to be...More
Thank Edwin H
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded September 7, 2014
Dear traveler, thank you for the time you took to post a review. Ramon and the rest of the staff appreciates it! We have made all the corresponding notes for management to take measures on the cleaning comments you made. We take cleaning very seriously....More
$41 - $69 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from Patricia A | Property representative |
Dear Traveler, there are no coffee makers in the rooms but we have a restaurant on site and coffee is complimentary. We do have English speaking channels. You can place a request on your preferred room location and based... More
Dear Traveler, there are no coffee makers in the rooms but we have a restaurant on site and coffee is complimentary. We do have English speaking channels. You can place a request on your preferred room location and based upon availability, we will try our best to accommodate you there. All rooms cost the same regardless of their location. Thank you for considering staying with us!