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    Hotel Portonovo Plaza Expo

    Avenida Lopez Mateos sur # 2400, Zapopan 45050, Mexico
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    8/4/2017 8/5/2017
    $53
    Traveler (15)
    Room & Suite (10)
    Dining (4)
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    Overview
    • Excellent16%
    • Very good43%
    • Average22%
    • Poor9%
    • Terrible10%
    3 days ago
    “Good for the price”
    3 weeks ago
    “Don't do it!”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Restaurant
    Room Service
    Concierge
    Wheelchair access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    Aug 4Aug 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (97)
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    1 - 5 of 9 reviews

    Reviewed 3 days ago

    I booked 3 rooms for my staff, hotel was clean and safe, however the pictures are not near the wat the rooms are,Im just saying that for the price is OK but not as the pictures are. Reception service is really bad as well as...More

    Thank fdiazmex
    Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded yesterday

    Thank you for your feedback. We are glad to know the hotel was clean and safe. We will pay close attention to the service provided by our staff, we apologize for any inconveniences we might have caused you. Thank you for staying with us!

    Reviewed 3 weeks ago

    This was one of the worst hotels that I have stayed in in years! Very noisy location and very outdated. A remodel would not do it, knock it down and make a parking lot! Very old style, nothing worked inside. Terrible internet connection and t.v....More

    Thank mikermex
    Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded 3 weeks ago

    Thank you for your feedback. We are very sorry to read your stay was not pleasant. We thank you for staying with us, we were happy to accommodate you.

    Reviewed March 26, 2016

    Place looks better once you are inside than from the outside. Also, the walls are very thin and noise can be an issue at night. Staff was very friendly and helpful. It is not as close to the Expo as I thought it was going...More

    Thank Maribel D
    Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded March 31, 2016

    Thank you for taking the time to post a review. We apologize about the thinness of the walls and all inconveniences cause to you by it. It was a pleasure and an honor to have you stay with us. Thank you!

    Reviewed September 11, 2015

    Maybe I was just lucky, but I keep remarking how impressed I was by the price/quality relationship of this hotel, since I paid less than 600 pesos a night for a wide, clean and recently remodelled room, with a huge comfy bed inside a room...More

    3  Thank realworldtraveller
    Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded September 13, 2015

    We enjoyed very much reading your review! We are thrilled to read that you had such wonderful stay. We feel flattered and honored. It was our very pleasure to have you over, please know that you are always welcome in this your home away from...More

    Reviewed September 3, 2014

    The hotel is in a great area shopping center and night clubs from walking distance. A worker by the name of Ramon what made my experience great at this hotel. His personality and service was perfection. you need more people with his attitude to be...More

    Thank Edwin H
    Response from Patricia A, Director of Sales at Hotel Portonovo Plaza ExpoResponded September 7, 2014

    Dear traveler, thank you for the time you took to post a review. Ramon and the rest of the staff appreciates it! We have made all the corresponding notes for management to take measures on the cleaning comments you made. We take cleaning very seriously....More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    Details
    • Price range
    • $41 - $69 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Booking.com, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Hotel Portonovo Plaza Expo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Guadalajara Metropolitan Area >
    • Zapopan
    Add Photo Photos
    Traveler (15)
    Room & Suite (10)
    Dining (4)
    Pool & Beach (4)
    Hotel & Grounds (18)
    Bathroom (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Rhonda C
    October 26, 2014|
    Answer Show all 2 answers
    Response from Patricia A | Property representative |
    Dear Traveler, there are no coffee makers in the rooms but we have a restaurant on site and coffee is complimentary. We do have English speaking channels. You can place a request on your preferred room location and based... More
    0
    Votes
    Room Tips
    "Just great!"
    Read review
    "WIFI is not the best I was able to connect to wifi on my last day at the hotel."
    Read review
    "Higher floors in the back section are better, as some of the parking is right next to the doors."
    Read review
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