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Grace Bay Road, Grace Bay TKCA 1ZZ Providenciales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3863)
360
Panoramas (25)
Room & Suite (1569)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 17 hotels in Grace Bay
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Anchoring the sweeping arc of the world-famous Grace Bay Beach in the Turks & Caicos Islands, Seven Stars Resort blends island hospitality with luxurious all-suite accommodations and world-class amenities. Expansive accommodations range from junior to five-bedroom suites and feature high-end furnishings and finishes, full kitchens or kitchenettes, wrap-around balconies and over-sized marble bathrooms with soaking tubs, terry bathrobes and L’Occitane amenities. Island-inspired cuisine is served in three dining venues. Ideal for couples and families, the oceanfront palm-lined resort features a pool terrace with cabanas, tennis, complimentary water-sports, kids program, spa, fitness center, and nearby championship golf.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Poolside bar
Snorkeling
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Kitchenette
Flatscreen TV
Complimentary toiletries
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Spanish
3306Reviews426Q+A100Room tips
Traveler rating
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Popular mentions
gizwizboston wrote a review Oct 19
Buzzards Bay, Massachusetts41 contributions7 helpful votes
Wow, great experience from the bellman, front desk and tour of property and all of the employees we came in contact with. The grounds are beautiful and immaculate and our room was so clean and in great condition. This was our first time to Turks and Caicos to celebrate our anniversary, and this resort was outstanding! Every employee was friendly, the beach was amazing, beach drink service and beach chair set up was great. The only slight negative was the Caicos Dream Tours afternoon snorkel trip we booked through the resort. It way too many people, 40-50, and they ran out of beer and some sandwiches(that were not very good anyway). The resort itself and everyone who works there are outstanding and we hope to be back. Our 2 male housekeepers for rm1401 did an excellent job and should be commended. Sorry I can't remember their names. Oh, our AC went out at 930PM when we got back to room. I called the front desk, they sent up 2 maintenance men who had it fixed within an hour, great work. Thank you to the staff at Seven Stars, you made our anniversary a happy week.
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Date of stay: October 2021
Value
Location
Service
Room Tip: Island view room on upper floor was fine, not in room that much anyway.
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Miguel B wrote a review Apr 2020
Newark, New Jersey251 contributions121 helpful votes
Hotel's Favorite
We normally stay at resorts associated with a major hotel chain, but our travel agent gave the Seven Stars and we are happy that she did. This place really has its act together. The staff is professional, warm, sincere and authentic. They are never ruffled, never hurried and always full of charm and grace. The property is smaller than one might imagine, but it is in immaculate shape. All indoor and outdoor spaces show the attention this resort gives to detail and belies its reputation for cleanliness. The suites are spacious, elegant and incredibly well equipped. Our kitchen had every appliance and utensil imaginable and enough glassware for any occasion. The refrigerator was immense and the ice maker actually worked for once! Bed and bedding of top quality and the bedroom and baths are huge. We ate once on the "Deck" and another time in the more formal Italian restaurant. Food was excellent and the bar serves great cocktails served my terrific mixologists (with personality). Big stretch of beach with plenty of comfortable spots on the sand and on the decks near the two pools. We went down to do some bone fishing and the hotel arranged these trips and with guides who were really great. There are plenty of good restaurants in walking distance of the hotel as well as major grocery store with everything under the sun including fine wine and liquor. A completely relaxing and carefree vacation!!!!
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Two bedroom suite with oceanfront view
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13 Helpful votes
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Response from SSRCourtnee, Guest Relations Manager at Seven Stars Resort & Spa
Responded May 19, 2020
Dear Miguel B, Thank you for your review of your stay with us at Seven Stars Resort & Spa. I was so ecstatic to read that we were able to exceed your expectations. Here at Seven Stars we go above and beyond to create a luxury Caribbean experience to rival any of the top hotel chains of the world. We appreciate any and all feedback, as this allows us to progress and stay and competitive. Thank you again, and I hope to see you on another Turks and Caicos Islands vacation in the future. Best Regards, Courtnee Howell-Forbes
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Greg B wrote a review Oct 13
2 contributions
The property is a great 4.5 star resort. Beach chairs were padded. Great towels. Sailing was great. Beach was amazing. While the service was great (Charles had an amazing personality at the adult deck), it was slow. Drink sizes were very small. Aruba Ritz were twice the size for same cost. WiFi positively sucks. You can get on the Ritz WiFi in certain areas. I’m actually writing the review using it. While the Terrace is advertised with the property, it is next door. If you like cocktails, the Seven bar is not much more, but significantly better drinks. It’s way more chill without TV, so pick the preference. Some may feel it’s “stuff” with dark light, black and white movie, and dark wood. Go to resort gift shop and stock up on drinks. Cokes are $1 vs $4. Maybe it’s “island time” but here, we had to work to get drinks. At the 5-star, they knew when to refill without being pushy. Don’t waste your time on the concierge. My wife said they were indifferent on booking a dinner. We emailed them for help on another reservation. No response. I’ve heard the Ritz has some consistency issues. If they get that worked out, I think I would spend a little more to stay there.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Ritz Public WiFi is more stable. Resort Store has far cheaper drinks for the fridge.
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Response from Courtnee Howell-Forbes, Guest Services / Front Office at Seven Stars Resort & Spa
Responded 2 days ago
Dear Greg B, Thank you for your review of your stay with us at Seven Stars Resort & Spa. It's unfortunate that you weren't able to fully enjoy your time with us, but I appreciate the feedback nonetheless. I'm sure that my Guest Relations colleagues would have also liked to have been given the chance to rectify these issues, but we can only try to do better next time. Thank you for your comments on Charles, he is truly a fan favorite. Thank you again, and I hope that you'll give us a second chance on your next Turks & Caicos vacation. Best Regards, Courtnee Howell-Forbes
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Kristin P- CT foodie wrote a review Oct 12
Hamden, Connecticut12 contributions6 helpful votes
Absolutely beautiful time spent at Seven Stars Resort and Spa for our anniversary and belated birthday celebration. Great selections for those who want vegetarian options and healthy smoothies with beautifully prepared fruits and all breakfast options which is included during your stay. The Restaurants on site- The Deck- I’m addicted to their Ancient Grain salad and continue to make it at home now- their conch dish was yummy, pizza a good option and their Seven restaurant for dinner, we found to be our favorite while on the island- even after we tried Infiniti, LaBouchon and Coco Bistro- not bad places at all- but Seven was our favorite. Staff for housekeeping, front desk, concierge, bellmen, dining staff, groundskeepers, covid staff and pool staff are all commendable and if I could name them all I would. I wish there were photos that I could give stars next to. During Covid it felt stressful completing everything to safely visit Turks and Caicos but please don’t let it deter you from traveling- it was so worth it as we had excellent service in every capacity on the resort and off. Enjoy their most spectacular beach and sunsets for us.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Courtnee Howell-Forbes, Guest Services / Front Office at Seven Stars Resort & Spa
Responded 2 days ago
Dear KristinP-CTfoodie, Thank you for your review of your recent stay with us. It is so wonderful to know that you were able to enjoy your vacation with us even amid Covid restrictions. Here at Seven Stars, we truly value our guests and made sure to show our appreciation of their continued support throughout the pandemic. Thank you, and I hope to see you again on another Seven Stars vacation in the future. Best Regards, Courtnee Howell-Forbes
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Derrek O wrote a review Oct 3
San Francisco, California25 contributions11 helpful votes
+1
My wife and I just returned from a 5 night stay at Seven Stars. The resort itself is smaller than it looks initially but is quite gorgeous and its grounds well manicured. There are 2 restaurants: Seven which serves the daily breakfast buffet and becomes a nice intimate restaurant for dinner and The Deck, which is the more casual dining option for lunch and dinner, and overlooks the beach. There are also 2 pools: the larger “family” pool that occupies the central part of the resort and a smaller adult pool just before you reach the beach. As for the beach itself, Seven Stars sits on a gorgeous stretch of white sand beach on Grace Bay. There are 3 rows of loungers, the very front row being the first to be occupied early as you would imagine. We would wake up early to reserve our loungers, have breakfast, and return to our loungers for some nice R&R. We had an ocean view suite in the Maiae building and it was super spacious and elegantly appointed. We were greeted with a welcome card for our anniversary and provided two reusable water bottles which were perfect for bringing to the beach. Service was a hit or a miss. Some of the staff we encountered were genuinely friendly and helpful while others seemed like they could care less. They’re speech and mannerisms were “mechanical” and non engaging at best. Some exceptions for staff that really stood out for us as helpful and friendly was Lila at beach service, Jenni at Seven and Adrian at reception. They made us feel special and/or welcomed during our short stay and made a strong impression on us. One major note that bothered us was during our initial check-in process. We had missed the first night of our stay and was hoping to check in early on our 2nd night when we arrived. Despite arriving an hour and a half early we had to wait till the normal 3pm checkin for our room, which is not what we wanted to hear obviously, but it was fine. Shelove was the person that checked us in at reception and told us we had to wait till 3pm. She suggested we have lunch while we waited and we opted to do just that. Now here is where our main complaint arised, instead of getting a tour of the resort which we were obviously unfamiliar with, Shelove proceeded to just tell us to go eat at Deck and how to reach it was to “go past Seven and turn left.” After wandering around a bit we eventually found it as the resort isn’t huge. And while we sat there at Deck eating lunch we observed other newly arrived guests given a tour, also in the the subsequent days to follow, and also by Shelove. I don’t know why our welcome wasn’t as hospitable as other guests but it continued to irk us during our stay. Shelove also checked us out when it was our time to leave and she was just us disinterested as she was the day she checked us in. We observed the other workers at reception being much more friendly with the other outgoing guests but it was water under the bridge at this point. In summation, Seven Stars is a very nice resort aesthetically sitting on a nice stretch of Grace Bay beach. Rooms are well appointed but service was lackluster in the exception of a few employees, and short of the 5 star price and reputation this resort is obviously trying to convey. We would entertain a return trip in the future but just hope that the service becomes a little more consistent.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Courtnee Howell-Forbes, Guest Services / Front Office at Seven Stars Resort & Spa
Responded 2 weeks ago
Dear derreko2017, Thank you for your review of your stay with us at Seven Stars Resort & Spa. I really appreciated your kind words about our resort, though I was quite disappointed to read about this shortfall in service. Though I can only assume that this was a misunderstanding on our part, I would like to apologize on behalf of my colleague as this is not our standard. I will make sure to review this incident with the Front Desk team in order to ensure that there are no repeat instances in the future. Thank you for your comments on Jenni, Lila, and Adrian. They are all great members of our team and we are very proud of them. Thank you again, and I hope that you will give us another chance to show you what we are capable of. Best Regards, Courtnee Howell-Forbes
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PRICE RANGE
$508 - $1,884 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seven stars hotel providenciales, 7 stars resort, seven stars providenciales
LOCATION
CaribbeanTurks and CaicosProvidencialesGrace Bay
NUMBER OF ROOMS
115
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Frequently Asked Questions about Seven Stars Resort & Spa
Which popular attractions are close to Seven Stars Resort & Spa?
Nearby attractions include Atelys (0.1 miles), Anna's Art Gallery (0.3 miles), and Graceway Gourmet (0.2 miles).
What are some of the property amenities at Seven Stars Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Seven Stars Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Seven Stars Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Seven Stars Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Seven Stars Resort & Spa?
Conveniently located restaurants include Island Scoop Ice Cream and Coffee Bar, The Terrace on Grace Bay, and Seven.
Are there opportunities to exercise at Seven Stars Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Seven Stars Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Seven Stars Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Seven Stars Resort & Spa offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Seven Stars Resort & Spa?
The staff speaks multiple languages, including English and Spanish.