The staff Luce d'Alma were amazing, happy to converse, joke, laugh & also make sure that everything was as desired.
After haggling a horse ride with the luggage in tow I pulled up short with not enough small change for our grumpy little jockey. He was expecting I leave him with 8k change, not much of an issue if he wasn't such a pocket boxer also. Anyway the staff from the outset sorted the problem & from then on the standard never slipped.
The pool was divine, straight out of the room & slipped into the cooling waters. Bikes to get around, a lovely breakfast each day & a great base for each day's adventures
This hotel is right in the middle of the island, so you can walk or ride to either side of the island in 10 minutes or so. The service is really good and we were made to feel really welcome. The ladies running the kitchen at breakfast time were lovely and really good with my children. The rooms are huge and gorgeous and you can borrow a book or DVD from reception if you want to chill out. Stepping out of your room into a pool is pretty amazing too. Lovely pool. The hotel was very quiet when we were there which is good for families. Each room has a tap outside so you can wash your feet or shoes before you go into your room which was really handy given how dusty Gili is.
Hello guys! I’ll make the review in a few languages so that you can really understand how nice is this hotel :)
Cet hôtel est vraiment super. Le personnel est extrêmement accueillant, notre chambre (toutes pareilles dans l’hôtel) est très grande avec toutes les commodités. Mais le point principal : la piscine de 80 mètres , elle est immense et bien entretenue. C’est un gros avantage ! Il y a également un service de location de vélos gratuit. Par ailleurs nous avons été accueillis à la réception avec un plat de fruits qui nous a été amené dans notre chambre. La chambre était remplie de pétales de fleurs!
Nous avons été plus que satisfaits et vous conseillons fortement de le choisir car il n’est pas cher et en vaut vraiment la peine.
PS: cela fait 2 semaines que l’on voyage en Indonésie et celui-ci est le premier hôtel qui nous a vraiment plu.
Questo albergo è veramente pazzesco. Il personale è estremamente accogliente, la nostra camera (tutte uguali nell’albergo) è enorme con tutte le comodità che si possono aspettare. La cosa più bella però è la piscina : 80 metri di piscina, immensa e tenuta perfettamente. È un grosso vantaggio! C’è anche un servizio per noleggiare biciclette che è gratis. Tra l’altro, siamo stati accolti con un piatto di frutta che ci hanno portato in camera. La camera era decorata con tantissimi petali di fiori !
Siamo stati più che soddisfatti e vi consigliamo di sceglierlo perché non è caro e ne vale la pena.
PS: stiamo viaggiando da 2 settimane in Indonesia e questo qui è il primo albergo che ci è davvero piaciuto.
This hotel is really crazy. The people working here were extremely welcoming, our room (all the same rooms in the hotel) was huge and with all the wanted commodities. The most beautiful thing was the swimming pool: 80 meters, huge, and perfectly maintained! That’s a big advantage. There is also a free bike rental service. Moreover, we have been welcomed with a fruit plate that they have brought in the room. The room was decorated with flowers everywhere !
We are more than satisfied and we advise you to chose this hotel because it’s really not expensive for what it is: it is definitely worth it.
PS: we are traveling since 2 weeks in Indonesia and this is the first hotel that we really loved.
We had not visited Gili Trawangan before so had no idea where was the best location etc. We booked a room with a private pool, not expecting a great deal as the price was very reasonable. What a pleasant surprise we had on our arrival! The hotel is situated back from the beach down a series of dusty laneways (everything in the Gilis is down a dusty lane way!) but as you walk through the entrance into reception you're stepping straight into well-maintained gardens, beautifully appointed rooms and amazing swimming pools. Our private pool was bigger than some we've seen in small hotels while the main pool between the other rooms must be about 80 metres long! The staff were very helpful, friendly and attentive without encroaching on privacy.
Definitely a place to visit again!
Lu ce d'Alma is a lovely hotel which is situated a short walk from the beach, shops and restaurants. We stayed in a villa with a private pool. The villa was very spacious with a separate bedroom and bathroom to the living room. The bathroom was very roomy with a double sink plenty of mirrors, lighting, and a good shower. The bed was comfortable with good pillows. It also has a TV in the room. The living area is huge also with a TV. The outdoor area is very spacious with a large deep pool it also has an adjoining shallow pool. The villas are extremely private. The rooms were cleaned while we were at breakfast or out so at all times our privacy was respected. The main hotel section was also impressive with each room opening onto their own balcony and steps into a very long pool shared pool. The breakfast was simple but nice and certainly filling enough to start the day. We did eat at the restaurant on our first night but with it's proximity so close to town most people do tend to eat out. They also offer free bike hire which was great to explore the island with. The WiFi was good. We would certainly be happy to stay here again when visiting Gili Trawangan.