We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Shell Island Resort

Room/Suite (513)
3 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Lock in the lowest price from these sites
Priceline$107
Expedia.com$107
Hotels.com$107
Hotwire.com$107
ZenHotels.com$115
Tripadvisor$107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
... ever we needed to make our day easier. The views I had com my room was spectacular and highly recommended the breakfast buffet.
... for two nights. Check-in went smoothly we were given a room on the 8th floor and thus began our troubles. Upon entering...
... Tom for their hard work in making the stay so pleasant. The room was very nice and clean. It was a very nice location for a...
Most popular question about the rooms
Are there any 2-bedroom accommodations?
All of the rooms at Shell Island Resort are one bedroom suites. You do have the option of one king bed or two double beds when...
Read more
Featured room amenities
Suites
The hotel suites are very nice, awesome ocean view, very good and welcoming employees, we loved the restaurant, they have...
Hot Tub
... their own parking garage, an indoor and outdoor pool with hot tub that was easy to access, it’s right on the beach with easy...
Kitchenette
... the layout; a separate bedroom with 2 queen sized beds, a full bath, a half bath, a kitchenette, living room, and dining area.
See all room amenities (15)

Reviews that mention rooms

Write a review
Recently our group had our convention here and our stay was so awesome. At our silent auction Bonnie went above and beyond to help us organize and basically do what ever we needed to make our day easier. The views I had com my room was spectacular and highly recommended the breakfast buffet.
Read more
Read less
Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Richard G, Guest Relations Manager at Shell Island Resort
Responded 1 week ago
Thank you for your review! We will be sure to share your kind words with Bonnie and the rest of our staff. We enjoy hosting group events of all kinds here, especially those that are for a good cause. We look forward to seeing you again soon!
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
My husband and I call this place our getaway resort to rest, rejuvenate and relax. We stayed here many years ago and now that our children are all grown we went back to visit in December and in January (last weekend). On our first intial visit we stayed on the 6th floor in an end unit and we had a very relaxing time. No major compliants with the exception of them being stingy with the towels because I love to have extra towels, rude people over us who kept moving chairs around seemingly all night and the front desk denying us a late checkout (and it's the off season) unless we paid an extra $15! All and all a very wonderful trip with a very friendly hotel staff with the exception of the one person.

On this particular trip we checked in on 1/18/2020 for two nights. Check-in went smoothly we were given a room on the 8th floor and thus began our troubles. Upon entering the room I found that the kitchenette countertop had dried red juice stains, the burners had not been cleaned and the refrigerator had not been wiped out. Upon further inspection we found that the bedding well the pillowcases had not been changed which gave me an ill feeling regarding whether the sheets had actually been changed or not.

We immediately contacted the front desk and Shane bless his heart sent someone right up to make things right for us. We met a wonderful young lady by the name of Casey and she was very apologetic for something that was not her fault and immediately went to set things straight for us. After recleaning what should have been done correctly in the first place! Casey made sure that we were comfortable that our bedding was replaced and that everything was indeed to our satisfaction.

For Shane's part he comped us for our inconveince and promised that all wrongs would be handled for our troubles. While I wish that I could say that everything was smooth sailing after that fiasco it wasn't. We ordered breakfast the next two mornings courtesy of the hotel and our omlettes were burned beyond being enjoyable for eating.

All and all a nice hotel but had it not been for Shane's courteous professional managment style and Casey being caring and taking the time to cleanup behind someone else our entire weekend would have been ruined. I feel that they both deserve some type of reward or definitely a raise and that whomever cleaned room 819 in housekeeping needs to go back and be retrained. If we didn't have these problems I would definitely give this place 5 stars!

Big, big kudos to both Shane and Casey...thanks for saving our weekend.
Read more
Read less
Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Richard G, Guest Relations Manager at Shell Island Resort
Responded 3 weeks ago
Thank you for your review. While it pains me to hear your experience was less than what we expect to be our quality standard, it is with mention of such items that we are able to address the issue and continue to improve. Thank you for your kind words regarding our staff. We strive to achieve 100% customer satisfaction regardless of scenario. Your comments, both good and bad, have been passed along to the appropriate departments and we look forward to having you as a guest again in the future.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
I attended a conference here recently. The ocean view is lovely. I thank Bonnie, Adam and Tom for their hard work in making the stay so pleasant. The room was very nice and clean. It was a very nice location for a business conference.
Read more
Read less
Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Richard G, Guest Relations Manager at Shell Island Resort
Responded 4 weeks ago
Thank you for your review. We are so glad to hear you enjoyed your stay, even though most of your time was probably devoted to the conference and not the beach. We are especially delighted that the fine customer service skills of Bonnie, Adam and Tom all helped make your stay a memorable one. Thank you for choosing to stay with us at Shell Island Resort.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
We were lucky enough to have our annual manager conference here. The view from the room & banquet area were truly amazing!! Simone & Dylan at the front desk made us feel welcome and were so helpful from making check in super easy to calling pizza delivery for us. Adam made sure we were well taken care of during our meeting & the entire staff was just so friendly.
I highly recommend for business or pleasure!
Read more
Read less
Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Richard G, Guest Relations Manager at Shell Island Resort
Responded 4 weeks ago
We are honored to have you and your associates as our guests year after year. Thank you for your kind words. We will be sharing them with Simone and Dylan without a doubt. We look forward to seeing you and your team again in the future!
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
I never leave negative reviews. I am generally very easy going. I have here before and thought it was pretty decent.

However, I have lan to check out tomorrow and never come back. I don’t know what the party under my room is for, but it has kept my two kids up half the night. Why, do they think this is a nightclub? The noise is very loud and when I brought it up, the manager gave me no reason to believe he was doing anything about it. Disrespectful.

Don’t stay here. I never will again.
Read more
Read less
Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Richard G, Guest Relations Manager at Shell Island Resort
Responded Dec 18, 2019
Thank you for your review. We apologize about the Chrismas party in the ballroom that evening. Typically people who are attending the events are place in the units over the ballrooms and there may have been a miscommunication and that may be the reason you were wrongfully put over the ballroom. Unfortunately had you spoken to any member of the Front Desk Management team, you would have been offered a room move but it looks as though that did not happen and for that I apologize. Thank you for staying with us at Shell Island Resort.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Previous

Questions & answers about the rooms

Are there any 2-bedroom accommodations?
All of the rooms at Shell Island Resort are one bedroom suites. You do have the option of one king bed or two double beds when you book your suite. All of the rooms also have a separate living area with a full-size sleeper sofa.
0 votes
Show all answers
What is the difference between the traditional suite and the deluxe suite?
Sorry,I didn't know they had 2 different suites. I know the room we were in had a kitchen and sofa dining table, it was rather large.
0 votes
Show all answers
What are the approximate rates for a 2 bedroom unit during the month of June?
We were there in sept. Our room had a king with a sleeper sofa in the living room. $200 a night
1 vote
Show all answers
If you request a room on the 2nd-4th floor (best to call with your request ahead of time we are now in our peak season) on the south end of the resort, you can actually walk from the garage directly to your room without going through the lobby/elevator. The second-best option would be to request a room close to the elevator. Also feel free to park temporarily in our loading zone when you are coming or going, there is an elevator right inside the front entrances. We look forward to welcoming you!
0 votes
PreviousNext
1