Lina Ryad and Spa is located in the middle of the ancient Medina, within walking distance to everything. This is a mountain village area, and good walking shoes , and good physical condition are a must. This jewel of a Hotel/Spa offers spectacular views of the mountains and village. Having stayed here two years ago with my travel group, finding the hotel was easy, but there are other alternatives, if you call ahead of your arrival.
I was warmly welcomed by Ibrahim the manager, and easily checked in. I was lucky to get the top floor suite, with the best view and terrace overlooking the blue city and mountains. Like most Ryads you have to climb many steps, but it was worth it. Free WIFI, efficient airconditioning, and a room that was spacious , comfortable, and inviting.
Special shout out to Hanae at reception, and the truly delicious breakfasts and dinners by Huda and the kitchenstaff.
This is the best place to stay in the Medina of Chefchaouen, the best food, and the best location.
This little Ryad is just stunning. The decor is filled with beauty everywhere, my favorite being the rooftop terrace with its many lounging options. Our room was comfortable, not huge of course but when I asked for a larger suite they happily moved me. When people speak of noise I’m sure they are referring to the families that live in the houses around the neighborhood. Don’t stay in the Ryad if you’re looking for a western style hotel. But, you will never have such good service as this. The Hammam, massage, food, and hospitality were unbeatable. Thank y’all so much for two great nights of luxury!
We had an amazing time in Chefchaouen and a wonderful stay at Lina Ryad & Spa. Everyone on the staff was kind and generous, very helpful and didn't mind out endless questions. The food was great and they even brought it up to the deck outside our room so we could listen to the call to prayer, watch the beautiful sunset and soak up the village vibe.
Beautiful riad, good location, friendly staff and delicious food. But terribly noisy room resulting in very little sleep! Room 4, up several flights of stairs (no elevator), has two sets of double windows onto the “courtyard" with its indoor pool (which, oddly, requires a reservation to use). Voices from those in the pool echo up so every word is amplified even through closed windows. The one small window to the outside faces a wall (no view). Leaving that open for fresh air meant noise from the street including a half hour of prayers at 3:45AM. Superb chicken and vegetable tagines, unfortunately only served in the lobby instead of on the roof with the view. No phone in the room to call the front desk, no cell phone reception in my room and spotty internet connection there as well. Not recommended.
Disclaimer: we have a house in Morocco, been having taken countless hammam throughout the years and are therefore very used to the process.
After reading the reviews, I was pretty excited to visit this place and have a hammam there.
This ended up being the worst hammam ever.
ATTITUDE: The lady was extremely rude. I understand that her English was very basic but when I couldn't understand what she meant I was being yelled out like I was in jail or something. Not one smile, not one please, hi, thanks (even in her own language) or ANYTHING ?! One of the rudest person I have ever met.
UNPROFESSIONAL HAMMAM: She left me at least 25 minutes in a burning hot room (yes, I know it's part of the process) but the room was unusually hot and nobody came to check up on me. I ended up sneaking out of the room to get some air and called for some help. It was obviously anything but relaxing.
MANAGEMENT: Now s**t happens sometimes and thank god a good management team is there to handle any problems that may occur. Well, think again. I'm not the type to confront and make a scene but I felt so disrespected that I had to speak to the management about it. They brought the lady and started yelling at her and belittled her like it would make any difference to me. I found that extremely unprofessional and actually felt bad for her (even after what she did). Then they apologized and charged me full price for my terrible experience. Remember that this is supposed to be an "upscale" kind of place and all I got in return after my complaint was fake smiles and an orange juice (which I declined, of course like really?). We come to Chefchaouen every year and if I had been somehow compensated, I would have given them another chance but they have lost a returning customer forever. THIS IS A WANNABE LUXURY SPA.