Shangri-La Ulaanbaatar Restaurant

Shangri-La Ulaanbaatar Restaurant Pictures & Reviews (Mongolia)

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Restaurant review highlights
... TV was a good size. The service at the Naadam Bar and Restaurant was more than I expected, well spoken bar staff, well...
... for us with 2 kids. Had a delicious brunch at Hutong restaurant enjoyed Chinese food before heading to the Sports club....
... staying for 2nights , the room was so clean,ordinary. The Restaurant food was so delicious ,fresh and authentic International...

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dntrip wrote a review May 2020
Adelaide, Australia153 contributions86 helpful votes
5.0 of 5 bubbles
The Shangri-La was a welcoming taste and change of scenery. From when you first enter, you know that this hotel is one of the worlds best. The staff were excellent on check in.

I was escorted to my room and my luggage brought up. First impressions of the room were fantastic, clean (thank you BoH), well lit, excellent decor and OMG, what a very very comfortable bed - Excellent Room! TV was a good size.

The service at the Naadam Bar and Restaurant was more than I expected, well spoken bar staff, well presented and customer service to the highest standard. All staff need to be commended for their conduct in the way they went about their business - very professional and attentive. The bar its self is very well laid out for different dining/drinking options. The food was the best food I have tasted since visiting Mongolia....I would say that the steak that I ate would have to be the some of the best steak I have eaten anywhere in the world and highly recommend it. The flavours and combinations of meals is/was well thought out and all packed a punch of awesome flavours - Thank you Chef!

I will be back, Thank you for a great stay
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded May 26, 2020
Dear dntrip,
Thank you for sharing your Shangri-La experience with us!

We are honored to receive your kind compliments about our restaurant, facilities and colleagues!
It was indeed a pleasure to have you stay with us and we look forward to welcoming you back soon!

Sincerely,
Terence Tan | General Manager
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Тэмүүлэн Б wrote a review Sep 2021
2 contributions
5.0 of 5 bubbles
Did a little getaway with my family this weekend @Shangri la Hotel located right in the middle of the city, really enjoyed the view :). As for the the room it was half deluxe room just perfect for us with 2 kids. Had a delicious brunch at Hutong restaurant enjoyed Chinese food before heading to the Sports club. Our kids had the most fun swimming & playing in the pool, jacuzzi. Would really recommend 👌🏽 We had a great memorable weekend!
Thank u! ☺️
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Sep 15, 2021
Dear Coastal413239,

Thank you for the wonderful and encouraging review!

We are thrilled to have been part of your great experience and we appreciate your great compliments on our restaurants and facilities. We truly value your feedback and the time you took to share your comments on our "Staycation" package.

Once again we appreciate your kind support. We are looking forward to welcome you back soon.

Sincerely,
Rasmus Seah
General Manager
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Bojoo wrote a review Jan 2020
Mongolia1 contribution
5.0 of 5 bubbles
We’re
staying for 2nights , the room was so clean,ordinary. The Restaurant food was so delicious ,fresh and authentic International cuisine..

Thank you for great service , hospitality at front desk, Anu, Mara.

We’re wish you all the best in your life.

We’ll happy to see you again under your service.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Jan 6, 2020
Dear Bojoo69,
Thank you for sharing your Shangri-La experience with us!

We are very pleased to hear that you have enjoyed your stay and your kind compliments for our Room, Restaurant and Colleagues are very much appreciated!
It was indeed a pleasure to have you stay with us and we look forward to welcoming you back soon!

Sincerely,
Terence Tan | General Manager
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giorgioc63 wrote a review Oct 2016
Milan21 contributions54 helpful votes
5.0 of 5 bubbles
A modern efficient hotel in the center of town. Brand new with all the modern equipment and facilities you expect. This is an exception in Mongolia. The Chinese restaurant is excellent and the bar/Mongolian restaurant are a pleasant local touch. The menu is very local so be courageous. The service is very friendly and attentive. Splendid breakfast with a Chinese section.
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Date of stay: September 2016Trip type: Traveled as a couple
Room Tip: Room overlooking the hills.
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Oct 21, 2016
Dear giorgioc63,
Thank you for sharing your Shangri-La experience with us!

Your feedback and your kind compliments are much appreciated!
It is extremely valuable and can only help us to improve and motivate our colleagues to achieve excellence!
Once again thank you and we look forward to welcoming you back soon!

Sincerely,

Gary Biondo
General Manager
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79rivers wrote a review Mar 2016
Delta, British Columbia1 contribution
5.0 of 5 bubbles
The hotel is beautiful but the customer service throughout is what truly sets it apart from other hotels. From the restaurant staff to the front counter staff to the room attendants, all were friendly and made the extra effort to know you and make you feel both welcomed and at home.
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Date of stay: March 2016Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with shangri-la.com
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Mar 21, 2016
Dear 79rivers,

Thank you for sharing your Shangri-La experience with us.
It is wonderful to hear that our colleagues made a great impression on you and your kind compliments will further motivate our team!

We look forward to welcoming you back soon!

Sincerely,

Gary Biondo
General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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