Shangri-La Ulaanbaatar Rooms

Shangri-La Ulaanbaatar Rooms Pictures & Reviews (Mongolia)

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Room/Suite (56)
Room review highlights
... is outstanding with a great selection of foods. The room cannot be beat. Spacious and luxurious, with great views...
... a nightclub nearby. Don't stay in this hotel in a standard room if you need to function for business, as you won't sleep....
... ideal breakfast, delicious Chinese food, and wine. Ofc, the room is fantastic. I think it’s ideal for celebrating special...

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Kevin B wrote a review Sep 2019
Houghton, Michigan1,110 contribution249 helpful votes
5.0 of 5 bubbles
Extremelly beautiful hotel and customer service. Breakfast is outstanding with a great selection of foods. The room cannot be beat. Spacious and luxurious, with great views over the city.

The common area was magnificent, and trully captures the ecessence of Mongolian culture and history through the use of color and texture in the furniture and decor.

Walkway to the Shangri-La Mall had several upper-end shops, and grants entrance into the Mall with many restaurants and other shops.
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Date of stay: September 2019Trip type: Traveled on business
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Sep 17, 2019
Dear Kevin B,
Thank you for sharing your Shangri-La experience with us!
We are very pleased to hear that you have enjoyed your stay and your kind compliments are much appreciated!
It was indeed a pleasure to have you, and we look forward to welcoming you back soon.

Sincerely,
Terence Tan | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RubyRamhar22 wrote a review Jun 2017
London, United Kingdom3 contributions1 helpful vote
3.0 of 5 bubbles
Banging music every night up to 2 and sometimes 3am which the front desk informs me is from a nightclub nearby. Don't stay in this hotel in a standard room if you need to function for business, as you won't sleep. Very disappointing experience
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Date of stay: June 2017Trip type: Traveled on business
Room Tip: Maybe if you pay for a suite on the top floor the music won't disturb you- if you can't...
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Jun 20, 2017
Dear RubyRamhar22,

Thank you for sharing your Shangri-La experience with us!

Please accept my sincere apologies for the inconvenience that was caused by an event happened near by.
We will ensure that it wouldn't happen again and we look forward to welcoming you back soon!

Sincerely,

Gary Biondo
General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dulguun O wrote a review Aug 2021
Ulaanbaatar, Mongolia8 contributions
+1
5.0 of 5 bubbles
Chose Shangri-la for a special accusation. Shangri-la’s service, food, and everything including in the package were top-notch.
The staycation package is 668,000MNT and it includes red wine, breakfast, and 100,000MNT credit for the Shangri-la’s Chinese restaurant called Hutong (The Hutong Mango pudding is the best. Must try!!!). Forgot to mention that it includes a sports club. You can go to the gym or pool early in the morning. Great package for couples.
Everything you need is there. 24/7 service, great city view, ideal breakfast, delicious Chinese food, and wine. Ofc, the room is fantastic. I think it’s ideal for celebrating special days with your loved ones.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Sep 7, 2021
Dear dulguuno2016,

Thank you for sharing your wonderful Shangri-La experience with us!

We are honored by your kind compliments and are delighted that you enjoyed your "Staycation" stay with us. We appreciate your constructive feedback on our newly launched room package offer, Hutong Restaurant's best selling dessert and facilities. Your kind review are shared with our team and it brings a great motivation for us to deliver the excellence and most importantly the caring service from our heart.

Once again, thank you for your support and we look forward to welcoming you back again!

Sincerely,
Rasmus Seah
General Manager
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Julie F wrote a review Aug 2018
Paris, France32 contributions4 helpful votes
4.0 of 5 bubbles
Ulan Bator luxury hotel, Shangri la chain, nothing bad to say. Great roomand matress, wonderful view on the city and montains around, great swimming pool with view and best service. the only mixed feeling is about room service, food is average not very good or fine. But except that, all is great !
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Date of stay: July 2018Trip type: Traveled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Aug 6, 2018
Dear Julie F,

Thank you for sharing your Shangri-La experience with us!
We are very pleased to hear that you have enjoyed your stay with us and our staff & facilities were able to make your stay more delightful.
It was indeed a pleasure to have you and we look forward to welcoming you back soon!

Sincerely,
Terence Tan | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B3NB3NB3N wrote a review Aug 2016
Singapore33 contributions9 helpful votes
5.0 of 5 bubbles
Very new hotel, staffs were from all around the world. I have met managers from China and Philippines just to name a few. They brought their experiences and hospitality to the chain in Mongolia.

Was given a high level room overseeing the beautiful Bhogd mountain.

Distance a little off central but the city square is a manageable 10 minutes walk away
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Date of stay: September 2015Trip type: Traveled on business
Room Tip: Higher floor looking at the moutain
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Aug 25, 2016
Dear B3NB3NB3N,
Thank you for sharing your Shangri-La experience with us!

It is an honor to be your hotel of choice in Ulaanbaatar and your kind compliments for our service, facilities and colleagues are much appreciated!

Once again, thank you for your great review and we look forward to welcoming you back soon!

Sincerely,

Gary Biondo
General Manager.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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