Novotel Ulaanbaatar Rooms

Novotel Ulaanbaatar Rooms Pictures & Reviews (Mongolia)

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All You Need to Know About the Rooms

Room/Suite (34)
Room review highlights
... I could have stayed for longer. I had a comfortable clean room and full buffet breakfast. The hotel staff at the front desk...
... comforts of home . Our stay could not have been better. The room and facilities were perfect and the provision of...
... down town and all services you will need. I got a very nice room with a great view. Service is very efficient and friendly....
Most popular question about the rooms
Any chance of getting a smoking room or at least a room with a balcony?
Answer from M.Schumacher
Aug 2019
Dear aiei2016 Greetings from Novotel Ulaanbaatar. Please be informed that our Hotel is a non smoking hotel (related to local laws)...
Featured room amenities
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Jean-Marc wrote a review Jul 2019
1 contribution
5.0 of 5 bubbles
This hotel is up to the usual Novotel standards. I only stayed for 1 night after long day rally from Russia and wished I could have stayed for longer. I had a comfortable clean room and full buffet breakfast. The hotel staff at the front desk were very helpful and well organized for the group check-in, even it is at 3am in the morning.
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Date of stay: July 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Aug 7, 2019
Dear Snoopy2550

Thank you so much for your kind feedback on your stay here with us at Novotel Ulaanbaatar. It is with great pleasure to read that we could comfort you and helped you to recharge after your trip from Russia to Mongolia.
Your positive feedback in regards to the front desk team has been shared with the team and will be a great motivator to be focused around the clock on the satisfaction of our guest.
We hope to get a chance to welcome you here with us at Novotel Ulaanbaatar sometime soon, hopefully for more than one night.

Kind Regards
Michael Schumacher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Russell T wrote a review Aug 2019
Melbourne, Australia163 contributions105 helpful votes
5.0 of 5 bubbles
All facilities and comforts of home . Our stay could not have been better. The room and facilities were perfect and the provision of arrangements for our baby just perfect .Attention from all staff was detailed and professional and we will be staying again on our next trip to mongolia.
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Date of stay: August 2019Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Aug 13, 2019
Dear Russell T

Thank you very much for taking the time to sit down and write a review about your most recent stay here with us at Novotel Ulaanbaatar. It is with great pleasure to learn that you and your family enjoyed the room and the facilities and felt like home in our Hotel. Further I am glad to learn that our team could exceed your expectations in terms of service and attention during your stay. We all look forward to your return, hopefully very soon.

Kind Regards
Michael Schumacher
General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
400eddie wrote a review May 2019
Montreal, Canada37 contributions63 helpful votes
4.0 of 5 bubbles
Nice experience in Mongolia Capital. This modern hotel is close to down town and all services you will need. I got a very nice room with a great view.
Service is very efficient and friendly. Truly recommend.
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Date of stay: May 2019Trip type: Traveled solo
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Jun 20, 2019
Dear 400eddie,

I would like to take this opportunity to thank you for your time to give us your feedback and do look forward to the opportunity to welcome you back to our hotel in the near future.

Sincerely Yours,

Daisy.G
Manager
Novotel Ulaanbaatar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
realbigbear wrote a review Jun 2019
Great Falls, Virginia654 contributions282 helpful votes
4.0 of 5 bubbles
We had a day room at Novotel. It was a welcome pause on what was a very long trip from the South Gobi Desert back to Wahington DC. Our oom had everything that dusty and tired travelers might need, Our tour group also had our farewell dinner here. The food was well-prepared, although the duck was a little bit chewy. We recommend this hotel.
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Date of stay: June 2019Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Jul 9, 2019
Dear Realbigbear,

Thank you for taking your time writing about your visit to Novotel Ulaanbaatar. It was my pleasure to read that you enjoyed your stay with us. At the same time, please take my apologies that the duck was chewy.. I will share your feedback with my team and will ensure improvements will be made. We are all looking forward to the opportunity of welcoming you back in the future, should your travels bring you back through Ulaanbaatar.
Sincerely,
Delgermurun Gankhuyag
Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JamesLWelch wrote a review Feb 2020
London, United Kingdom132 contributions94 helpful votes
+1
5.0 of 5 bubbles
Check in was quick, staff were friendly and good English was spoken. The room was large and on a high floor with a great view towards Sukhbaatar Square. The shower was great (rainfall and normal) and the TV had a huge selection of international TV channels. There was the AC system as well as a radiator and the window opened to allow outside air in.

Breakfast had a large selection of Western and Asian options and eggs and different coffee drinks made to order. The hot Western breakfast choices were very good. The bread was not so good.

The Biere House in the lobby seemed to be quite popular which gave it more atmosphere than most hotel bars. Prices were good (about $2 for a beer and $4-8 for food - portions were huge and the quality was good).

The hotel had a supermarket in a small shopping centre nearby and several restaurants in the are. Sukhbaatar Square was about a 5 minute walk away and the State Department Store was under a 20 minute walk so the location was good (given the traffic in Ulaanbaatar it was probably just as quick to walk).

Would certainly stay here again.
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Feb 28, 2020
Dear JamesLWelch

Thank you very much for taking your precious time to write such an encouraging detailed review in regards to your most recent stay here with us at Novotel Ulaanbaatar. Rest assured that your review will be shared within the team and be a motivation for all of us to remain focused on delivering a high level of quality of product and service to all our guest at any time.
We all here look forward to welcome you back soonest.
Kind Regards
M. Schumacher / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Questions & answers about the roomsRead all questions and answers

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aie i asked a question Aug 2019
Male9 contributions1 helpful vote
Any chance of getting a smoking room or at least a room with a balcony?
Answer from M.Schumacher
Dear aiei2016 Greetings from Novotel Ulaanbaatar. Please be informed that our Hotel is a non smoking hotel (related to local laws) and we do not offer any rooms with balconies. We have indeed special assigned smoking areas both outside and inside the building. Kind Regards Michael Schumacher General Manager
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