Pacific Hotel Phnom Penh Rooms Pictures & Reviews (Cambodia)
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Do you have meeting room or conference space available?
Answer from PacificHotelPP
Nov 2017
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l booked a room fore 3 nights.
The room booked was king bed but received
The 2 tween bed instead with unusesable room phone so I need to run up and down
To contact the front desk. The room key was not working at most of the times so I need
to run down to have it reactivated.
Surprisingly thing was the front desk stuff
did not refund my deposited cash $50.00 due to my receipt was missing. I needed to spend my time for about 20 minutes to wait and arguing for my deposited $50.00 cash. They want to swollow it if I didn't fight for it. Bed experience and i won't come back to this hotel anymore.
The room booked was king bed but received
The 2 tween bed instead with unusesable room phone so I need to run up and down
To contact the front desk. The room key was not working at most of the times so I need
to run down to have it reactivated.
Surprisingly thing was the front desk stuff
did not refund my deposited cash $50.00 due to my receipt was missing. I needed to spend my time for about 20 minutes to wait and arguing for my deposited $50.00 cash. They want to swollow it if I didn't fight for it. Bed experience and i won't come back to this hotel anymore.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Mar 23, 2019
Dear Angkorwat7,
From everyone at Pacific Hotel Phnom Penh, we sincerely apologised for the bad experienced you received during your stay, this is certainly not the image Pacific Hotel Phnom Penh would like to portray.
Your review is being shown to everyone in Pacific Hotel Phnom Penh and I will personally look into this matter.
Allow me to apologised to you by offering you free night stay at our Hotel during your next visit to Phnom Penh, Cambodia.
Do email me at kolim@pacifichotel.asia.
Kindest Regards,
Managing Director
From everyone at Pacific Hotel Phnom Penh, we sincerely apologised for the bad experienced you received during your stay, this is certainly not the image Pacific Hotel Phnom Penh would like to portray.
Your review is being shown to everyone in Pacific Hotel Phnom Penh and I will personally look into this matter.
Allow me to apologised to you by offering you free night stay at our Hotel during your next visit to Phnom Penh, Cambodia.
Do email me at kolim@pacifichotel.asia.
Kindest Regards,
Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second time I have stayed in this hotel. Very well placed, close to Central Market and on main thoroughfare Monivong Boulevard. Also very close to Sorya shopping center with Lucky Supermarket, across from Central Market. Room apparently comes with breakfast but both times chose not to have breakfast at the hotel as I always eat breakfast at an establishment called The Shop which is to my liking. Very close to this hotel is a very trendy Internet cafe called Tout Les Jours. Very very modern and swish with breakfast and lots of good baked goods, across from Sorya shopping center. Front desk staff at this hotel seem respectful. Take rooms away from the Monivong side of Monivong Boulevard as Monivong is a VERY VERY busy thoroughfare, even in the early morning hours of the night and certainly during the daytime. Rooms are more or less basic, nothing fancy but comfortable, if a little smallish. I recommend this hotel if you are not too too concerned with lots of glitz. This hotel also caters to organized tour groups visiting Phnom Penh. Have been visiting Phnom Penh for more than THIRTY YEARS and know it quite well. Be VERY careful at night in Phnom Penh as I was once held up at gunpoint very close to this hotel on a Sunday evening at 9:45 PM, on a side street by three guys on two motor bikes, about ten years ago. Check US Government website called "OSAC" about security in Phnom Penh and Cambodia as a whole. Can be daunting but if you are careful and vigilant you should be OK. Try NOT to walk around once the sun goes down. Sounds somewhat negative but felt that you should know about the security situation in Phnom Penh and Cambodia as a whole. This of course has nothing to do with the Pacific Hotel which as I wrote is an OK place to stay and as I wrote, have recommended it to others for location and a basic sleep. Oh yeah, lots of hot water with good water pressure which is important to me. Manager is friendly and appears to be respectful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
This hotel had good car service, which we used to get picked up from the airport ($12). The double rooms are clean and of a good size, though the bed was a bit hard. Rooms include a safe, hanging space, mini fridge, tv, and a reasonable en-suite with toiletries. The complimentary buffet breakfast included a good variety and fresh refills for water bottles.
The location was in a safe neighbourhood and only minutes away by tuk-tuk from the main attractions.
Staff were friendly and happy to help. Overall very happy with this hotel and would recommend to other travelers!
The location was in a safe neighbourhood and only minutes away by tuk-tuk from the main attractions.
Staff were friendly and happy to help. Overall very happy with this hotel and would recommend to other travelers!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Jan 23, 2019
Dear OnTheGoWithRoro,
Thank you for choosing to stay at The Pacific Hotel Phnom Penh. We are delightend that you enjoyed your stay with us and shared with us your experience.
We strive to always further improve our facilities and ourselves so as to serve our guests better everyday.
We hope to welcome you back again soon to Pacific Hotel Phnom Penh.
Kindest Regards,
The Management
Thank you for choosing to stay at The Pacific Hotel Phnom Penh. We are delightend that you enjoyed your stay with us and shared with us your experience.
We strive to always further improve our facilities and ourselves so as to serve our guests better everyday.
We hope to welcome you back again soon to Pacific Hotel Phnom Penh.
Kindest Regards,
The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose Pacific for its location. It was more easy to acces places from there rather than riverside.
Its old hotel, rooms are very basic.
Still I find it cosy and nice. We paid 27usd for a bid room with 2 big beds. Room had more furniture than near by Asia.
No street noise from Monivong. Rooms were clean. Had problems getting warm water in shower. It either gave steaming hot or cold because of old plumming.
Over all nice mid range hotel.
Its old hotel, rooms are very basic.
Still I find it cosy and nice. We paid 27usd for a bid room with 2 big beds. Room had more furniture than near by Asia.
No street noise from Monivong. Rooms were clean. Had problems getting warm water in shower. It either gave steaming hot or cold because of old plumming.
Over all nice mid range hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Overall ,it is a reasonably good hotel which I enjoyed staying.The rooms were clean and setup well.Rooms were spacious enough and the free breakfast is v.good.My room had a balcony from which a nice view of the road can be enjoyed.Staff on the whole good and helpful.I will say the location of the hotel is good with regard to shopping and travelling and the price is reasonable too.I will recommend this hotel without any hesitation to anybody.even the outward look of the hotel is attractive.
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This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Dear Sir,
Unfortunately we don't, but we do have a restaurant that can accommodate up to 45 pax and has a big SMART television for you to show your presentation or PowerPoint slides if needed.
Best Regards,
The Management Team