Ohana Phnom Penh Palace Hotel Restaurant
Ohana Phnom Penh Palace Hotel Restaurant Pictures & Reviews (Cambodia)
All You Need to Know About the Restaurant
Full view
(528)
Reviews that mention restaurantRead all reviews
Write a review
We're told by our agency that this is kind of 4 star hotel but it's really not. The room is large but full of mosquitos. The staff was very friendly but they don't really understand what you really ask for. The breakfast was ok but not much choice. If you come a bit late, well we were there around 9 am. The food was almost empty and they didn't fill it up.
By the way, the location is very good. You can get around by walking. There are many recommend restaurant around.
By the way, the location is very good. You can get around by walking. There are many recommend restaurant around.
Read more
Read less
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Position of the hotel is ok,in that it is close to the river and the old town,most things are within reasonable walking distance.Hotel sits on a side street just a few yards from one of the markets,if you want to see local life with all the smells and sights of Phnom Phen,then this hotel is for you.On the minus side,rooms noisy and not too comfortable,functual,but not very nice,breakfast at the top floor restaurant is very good with great views over the city and river.Never did quite settle after seeing a large rat running across the floor of the restaurant.
Read more
Read less
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Feb 7, 2018
Dear Chazzer, many thanks for taking the time to write a review, your feedback is very much appreciated. We are pleased to hear that you enjoyed the breakfast at our roof-top restaurant, and the wonderful views if offers. However, I am concerned as to the rat you saw, this is a very rare occurrence and we will certainly review our pest control procedures, hoping it didn't detract from you stay too much. Wishing you all the best for your onward travels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very close to the riverside and is superbly located with regards to restaurants, bars and cafés. The hotel itself has a modern facade: the rooms are well appointed, the beds are on the firm side. The reception staff were friendly and were always helpful and courteous. There is a Canadian bank ATM in the foyer and the staff were always obliging in changing high-denomination notes into smaller denominations. The restaurant staff were disinterested when we visited, but with so many good restaurants in the vicinity, there is really no reason to eat in the hotel. The 6th floor restaurant was used for breakfast which was an awkward affair with huge circular tables dominating, making it impossible to enjoy the more personal experience that smaller tables enable. The breakfast food was also spread out a lot, with no signage indicating what was in each food container. Overall, a convenient place to stay, clean and comfortable - albeit a little quirky at times. Recommended
Read more
Read less
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The hotel is situated in a good location, walking distance to the main attractions. Big room but the view isnt the best. Found cockroaches in the room. Breakfast - average quality. The restaurant staff did not look too happy. Front desk was very helpful & polite.
Read more
Read less
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
OK this review will be in two sections sort of. First the good then the bad. We have been staying at the Ohana (Castle) Hotel for at least eight years now when we visit PP. Fantastic location on Riverside and very friendly helpful staff. Always liked it there and still do. The breakfast is above average for a hotel of this price range and the restaurant/bar area on the seventh floor is pleasant with very good views of PP and the Tonle Sap and Mekong junction.
Sadly this place has gone so far downhill now on our last visit we were forced to move. The reasons for this were the exceptionally poor internet in the rooms (although I will qualify this as good internet is very hard to find in hotels in PP of this price range). This time it was so poor as to be virtually non existent. The quality of the cleanliness of Ohana has also deteriorated over the last few years. When we went to have showers there was no hot water, finally after leaving the hot running for a long time it got almost tepid. We are very disappointed that the owners have let this situation get to this. I hope they can pull it back up again as we liked staying there and the hotel deserves better.
Sadly this place has gone so far downhill now on our last visit we were forced to move. The reasons for this were the exceptionally poor internet in the rooms (although I will qualify this as good internet is very hard to find in hotels in PP of this price range). This time it was so poor as to be virtually non existent. The quality of the cleanliness of Ohana has also deteriorated over the last few years. When we went to have showers there was no hot water, finally after leaving the hot running for a long time it got almost tepid. We are very disappointed that the owners have let this situation get to this. I hope they can pull it back up again as we liked staying there and the hotel deserves better.
Read more
Read less
Room Tip: third fourth and fifth floors at the back are in our opinion the best.
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
…