My wife and I have been staying here for the past 18 months and I guess a review is now in urgent order.
We have been living here in HCMC for the past 5 years out of which 18 months have been spent here at the Riverside Serviced Apartments. Location of the property is awesome, right on the river and close to the main thoroughfare of Thao Dien. Not close enough for most of us to walk unfortunately, but nonetheless a mere 8 minute bike ride away, or a short taxi ride costing no more than 35,000VND. It is located approximately 20 minutes (traffic dependent, cost approximately 250,000 VND) from the tourist area of Dong Khoi, and a regular free bus is available for tenants. Else, there is also a boat taxi (free) that drops off adjacent to the tourist areas.
The property itself is termed "gated", there is only one road entrance and entrants are closely monitored. The second entrance is via the boat pier, one that is solely used by the twice daily river taxi provided by Riverside, and again a permanent security guard stationed here 24-7.
The property itself is well maintained, the apartments serviced 6 days a week, and are regularly refreshed. There is a cafe and a mini supermarket on site and they both open long hours. The Blu Restaurant had a fairly extensive menu of both Western and Local cuisine, is located at the water's edge and pricing is reasonable. Topping it off there is also a Spa within the grounds.
There is also a serviced or self-service laundrette that one could use.
Recreation wise, the development offers a fully equipped gym (sort of fully equipped), 2 tennis courts, jogging path around the grounds and a reasonable sized swimming pool. These facilities are generally clean and well-maintained.
The downside.........Of late, casual visitors and their children to the Blu Restaurant have also been using the swimming pool, making use of the property somewhat like a PICNIC GROUND. Consequently, we have rowdy kids diving randomly into the swimming pool at various points, and this is an accident waiting to happen, even though numerous complaints have been made, no action seems to have been taken. Also, if you need to sleep in on a Sunday morning, avoid the apartments facing the pool, tennis courts or the playground as screaming kids and the incessant bouncing of tennis balls will wake you up at the break of dawn.
Overall, a very pleasant stay but I wished they'd act faster on complaints.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.