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All You Need to Know About the Rooms
at Riverside Serviced Apartments

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Room review highlights
... was a big hole in the middle of the built-in closet in the bedroom. I think, this is the space for the TV. And yes... they...
... very impressed with the customer service. We requested a room change when placed in a building close to construction. They...
... and fairly large (I was alone but I can imagine the my suite able to take 4 people quite easily) 6. Internet everywhere....
Most popular question about the rooms
Hi, do the two bedroom apartments have two ensuite bathrooms or do they share a bathroom?
Feb 2018 |
Hello, thank you for your question. The master bedroom has an en-suite bathroom and there is another bathroom next to the...
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Reviews that mention rooms

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Astrid D wrote a review Feb 2021
Hamburg, Germany22 contributions7 helpful votes
We stayed there in march 2020. And it was really a surprise for us. We had the charm of a 4 to 5 star hotel combined with a "being at home" feeling. Everything ist perfect. Stuff is friendly, garden beautiful, restaurant and coffeeshop very good. And the view upon the Saigon-River ist so great. And we love D2; it is an nice area with excellent restaurants and very safe. Only minus: There was a big hole in the middle of the built-in closet in the bedroom. I think, this is the space for the TV. And yes... they check very carefully if there is something missing at the end. But they were really great and allowed us to stay till 2 pm because of our afternoon flight. So we could go swimming before. Thanks to the management. We'll come definetly back,
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Date of stay: April 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from PIERRE-OLIVIER MAILLIARD, Guest Services / Front Office at Riverside Serviced Apartments
Responded Mar 2, 2021
Dear Valued Guest, First of all, we would like to thank you very much for taking the time to write a nice review about our residence. We are glad that you had a great experience and felt like home. It is the best reward for our teams, who work hard for our guests, to read your review. We look forward to having a chance to welcome you back to Riverside in the future. With all our best wishes. Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
smsmissy wrote a review Jan 2020
Saint Louis, Missouri100 contributions65 helpful votes
Riverside is truly the best place to stay if you have children. The amenities are amazing: pool, restaurant, spa, laundry facilities, coffee shop, small grocery store, and plenty of green space. There are always taxis waiting that can take you to the various parts of HCMC. The internet was pretty quick and we were very impressed with the customer service. We requested a room change when placed in a building close to construction. They were prompt and courteous and found us another location that better suited our needs. The apartments are well appointed and very spacious. The beds have the usual firmness expected when in Asia but we still slept fairly well.

All in all, you won't be disappointed while staying at Riverside. It was really hard to leave!
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Date of stay: December 2019
Location
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from RiversideServicedApt, Manager at Riverside Serviced Apartments
Responded Jan 9, 2020
Dear Valued Guests, Thank you for this great review, we are very happy to see that you stay was very enjoyable. I am going to share your review with our teams and particularly with our resident services office that work hard on the relationship with the customer and the personalization of our service. This is great review to start the year, thank you again, We look forward to welcoming you again to Riverside in the future. Happy New Year. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WJ D wrote a review Aug 2019
Quezon City, Philippines47 contributions15 helpful votes
Stayed for a week for a business trip (client's location was within 1 km ) so didn't expect much - but left quite happy with the place.

1. Quiet -it is a residential area so I was surprised the place was still pretty quiet and relaxed,
2. Location and view - wonderful view of the river, taxis easy to get, and can walk (if you dare cross the highway on foot!!!! - that was an experience in itself)
3. Nice restaurant within the compound
4. Complete amenities for the easy traveller - laundry, food, minishop, tennis/basketball court/gym, coffee shop, tennis instructors, swimming pool
5. Rooms were decent and fairly large (I was alone but I can imagine the my suite able to take 4 people quite easily)
6. Internet everywhere.
7. Price is quite reasonable.
8. Not quite HCMC center but taxis are quite affordable.
9 . Staff quite helpful (and very polite)

Overall, pretty happy with my stay. And I will surely try to come back if I want some R&R.
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Date of stay: June 2019Trip type: Traveled on business
Room Tip: choose a riverview. Most are but there are some which may not have the same excellent vista
Rooms
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from RiversideServicedApt, Manager at Riverside Serviced Apartments
Responded Aug 12, 2019
Dear Valued Guests, Thank you to recommend our residence. You have very well described and summarized what is Riverside about. We do our best to make our guests to feel like home and to provide personalized attention. We are happy that you enjoyed your stay. Thanks to your review, we have opportunity to show our teams the results of their daily efforts. Thank you very much for choosing Riverside during your trip in HCMC. We look forward to welcoming you again to Riverside in the future. Warm regards, Pierre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
loseyourself wrote a review Jul 2019
Ho Chi Minh City, Vietnam27 contributions19 helpful votes
Relaxing, beautiful place to stay in Ho Chi Minh City. Nice pool, decent (if overpriced) restaurant with view of the river and sunsets, tennis courts and well-equiped exercise room.

Rooms are a bit dated but tastefully furnished and clean.

There is a good playground for children.

One big turnoff, though, is I saw many dog-owner residents who let their dogs use the common green near the playground as a dog toilet. It is unsanitary and unclean. My kids were playing on that grass! I don't understand it because there is a fenced-in dog run on the property -- dogs should use that as their toilet, not the area children play on. Management needs to police this better.
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Date of stay: July 2019Trip type: Traveled with family
Cleanliness
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from RiversideServicedApt, Manager at Riverside Serviced Apartments
Responded Jul 31, 2019
Dear valued guest, Thank you very much for your time and your review. Riverside is very much appreciated for its facilities that are children and wellness orientated. As we know the happy children make happy parents, we are always doing our best to bring great time for all families. Of course, common grass areas are not used as dog toilets, but you saw it, and we are really sorry for it. Of course, consequently, we are going to react quickly to manage to arrange the situation with the dog’s owners. Beside this, I would like to add some details about the restaurant as you mentioned that it is overpriced. The lunch at 190.000VND including 2 courses+ 1 coffee or the weekend brunch including salad bar, main course and 1 cocktail (average under 300.000VND). The unique location along the river and environment make also big difference, finally, on the top of it, Riverside dwellers enjoy 10% discount on the total bill. The “a la carte men” is online on our website for the one who are interested to have a look. (TAB your lifestyle, then TAB Services and Facilities We would like to thank you again for choosing Riverside for your stay in HCMC, and to say sorry again for the inconvenience. We look forward to welcoming you back to Riverside in the near future. Best Regards, Pierre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
J M Anh wrote a review Jul 2019
Ho Chi Minh City, Vietnam53 contributions58 helpful votes
Beautiful place with the sense of village feel. Feel like you are not in Saigon where is huddle busy and noisy all the time.
Big hotel along the river, very nice and relaxing.

Except:
Room is quite old, should have the toothbrush already in the room.
Slow check in and also have to deposite passport, if or 2 millions Dong, which the receptionist should advice in the 1st place. So I didn’t have to come back for it after checked in the room already and it is late night long trip.
Btw have been stayed in some service apartment such as Somerset, sherwood residence, etc but no where asked for deposite.
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Date of stay: July 2019Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from RiversideServicedApt, Manager at Riverside Serviced Apartments
Responded Jul 23, 2019
Dear valued guest, Thank you very much for this review. We are really pleased to read your comments about Riverside, you described well about our Lifestyle serviced apartments. But you were not fully satisfied and we are sorry about it. It is important to answer in a more general way about what you did not like so much, in order for the readers to understand in details. The first thing is regarding the equipment. We set up what our guests use the most and request in general. For example: toothbrush and toothpaste are requested only few times in a year. Of course, as you experienced, upon request, we provide more utensil(s) (upon availability) to make our guests feel like home. The second thing is regarding the passport. At the check in, we ask to keep a passport or a certain amount of money in order to be sure our guests bring the keys of the apartment back. This procedure is mentioned in the booking and has been set up long time ago because, in the past, it happened many times that our guest(s) just left the compound and forgot the keys in their pocket. Moreover, it is a security and safety issue and it is very serious for Riverside and its residents. Thank you again to give a chance to explain more in details about our services. We hope that we will have a chance to welcome you back to Riverside in the future. Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the rooms

nichkg asked a question Feb 2018
Hong Kong19 contributions1 helpful vote
Hi, do the two bedroom apartments have two ensuite bathrooms or do they share a bathroom?
Feb 2018 |
Hello, thank you for your question. The master bedroom has an en-suite bathroom and there is another bathroom next to the second bedroom. We look forward to welcoming you to Riverside in the future. Happy New Year, Chuc Mung Nam Moi Warm regards,
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Answer from GorgeousAnne0103
Oct 2016 |
If you fancy sometime in jail, you may.
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Feb 2015 |
Thank you for your question. We would like first to make something clear. There is obviously no gas leaking in our property. Riverside accommodates numbers of expats from big international companies and diplomatic staff for almost 20 years. It s easy to understand there is no safety issue in Riverside. Regarding your question, it will depend on the size of your kids. If you cannot make it with the double bed and the 2 twin beds we can suggest setting up one extra bed. The cost is 440.000VND per night (taxes included). We hope this answer find you well and look forward to welcoming you soon. Best regard
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