Stayed dec 28-Jan 3. Arrived after hours and the manager took care of us. He was very professional and explained the ins and outs of the resort and room. Ate at the restaurant downstairs the first night El Devinos (spelling wrong). Next morning went to the front desk for paperwork. The lady there is so friendly and kind. She always has a smile on her face. The major pros about this hotel is the staff are incredibly friendly and polite. The location is close to town, you can walk the beach to some restaurants (Pepperonis, crazy cunucks, pier 366). The resort is quiet and clean. The negatives are that it is old and run down. We stayed on the third floor and rarely had hot water for showers. A couple of nights the water was freezing which was tough for our young boys. The toilet stopped worked a few times. Water would not fill the tank back up. Staff looked at it but could not figure out the problem. TV, not a huge deal but nice to watch before bed was also hit and mess. Sometimes it worked and other times not. Pools were clean, but water was freezing. Boys didn’t mind it and loved swimming. Too cold for my wife and I. Nice to lay around and relax.
There is a beach, but no water access. To the left of the resort is a really nice beach and water access. You can go there with no problem. Like stated earlier, staff were great but I think we will look at other options when we return.
I've been staying at Banana Beach every summer for 15 years. The grounds were lush with birds singing everywhere, the rooms & suites were beautiful and you
couldn't find a nicer or harder working staff anywhere. The
cooks, the servers,the bartenders,housekeeping and
ground keepers always had a smile and pleasant conversation. The
girls in the office were
exceptionally welcoming and
helpful booking anything you would like or need from a tour, golf cart, a cab - you name and they made it happen. I looked
forward to my vacation there
every summer. The employees
became good friends over the
years. I can not praise the staff
However, the last few years have been more and more disappointing. It breaks my heart to see this
once beautiful property turn into such a dump.
I NEED TO STRESS THAT IT IS NOT
DUE TO THE STAFF. NOT A BIT. IT
IS AT THE FAULT OF THE
MANAGER BECAUSE OF HIS CHOICES AS TO HOW HE THINKS THE PHYSICAL PROPERTY SHOULD BE RUN AND LOOK.
I was there for two weeks. Upon arrival both pools were green. Really green, like green jello and they stayed like that for a
week before they cleared up. Both pool areas have really mismatched, old furniture with badly stained cushions.
The pools are now open to the
public, leaving no place for the paying guests to sit or swim. Its horrific on weekends. Large families come and buy some chips
& salsa and stay for the day. On
my last visit they moved tables
and chairs infront of my door and
I couldn't get out of my room.
It was so loud around the pool
area they couldnt hear me banging
on the door trying to go out.The
manager does not monitor the
area when all these people are there. The condition of the rooms
get worse every year. The walls
were filthy with black scuff marks and some holes were
patched but re-painted with a paint that doesnt match. Some holes were not even patched.The
rattan furniture is literally
falling apart. The couch is so
old you can hardly get up from
it. The bath and kitchen towels
are frayed with holes in them.
The last 3 years in a row there was a problem with the AC not
working. It was July and very
hot. The year before I had to
pack up everything and move to another room 2 nights before I left because they couldn't fix
the AC as hard as they tried.
Most of the beautiful, lush plantings in the grounds have been torn down. Most of potted plants removed. There were no
lounge chairs on the beach. I carried one down for myself only
to find their beach was sinking and caving becausethey are building a new inn next door and dredging. There is no Massage Hut anymore. They made a very small
makeshift bar, that has never
officially opened. It looks really classy. The photos they display on facebook or websites are very old. They are photos of
how it USED to look. Tiles under the archway to the beach are broken. The glass blocks on the
outdoor shower are shattered.
It breaks my heart to see this once beautifully designed and maintained resort turn into such
a dump at the hands of the
manager. I had brought a friend
with me this past trip that has
heard me talk about Ambergris
Caye and Banana Beach for years.
I was so embarrassed for him to
see what terrible condition it
was in. I wait all year to go
there and its not a cheap flight
to get there. It was like my
second home. It started going
downhill about 5 years ago but hoped it was temporary and would be brought back to its original glory. I kept going back because I always felt safe there and looked forward to seeing the
staff but I do not think I can
anymore. It really breaks my heart. It's way too expensive for what it has become.
Pictures are really nice, but actual resort, not so much. The staff was really friendly from check in to the restaurant staff. Great service! The rest, well - I was ready to leave when we got there. Rented a 1 bed, 1 bath. Got a 2 room kitchenette with 3 beds - a double, a twin, & a mattress in the front room sitting on top of a futon???? Only one AC unit in the bedroom. If you watched TV in the front room, you sweated. The bathroom was bad. Rusted fixtures had been painted white. Ants everywhere. Shower curtain rod kept falling down. Microwave didn’t work. Front pool was filthy & closed most of our 8 day stay. Pool by our room was clean, but open to locals. Packed on the weekend - couldn’t enjoy what I paid for. Seaweed was horrible & smelly. Other hotels attempted to clean it up. Not here. Over all - made it work, but will be the last time i stay here.
This hotel is disgusting due to the lack of clean up on THEIR beach from the rotting seaweed and seagrass. The photos in the listing are old, inaccurate and very deceiving. The smell penetrated all the way from the beach to the pool and smelled like toxic sewage. We were supposed to stay 4 nights but checked out within an hour bc it was so foul. I understand the seaweed is an issue throughout the island but this property clearly made no efforts to maintain or clean it up like the property next door that had multiple employees working on it. Even 1 of their own employees at the BB told me they needed to clean up the seaweed. Our taxi driver said that hotel has done a poor job of maintaining the property recently and the owner doesn’t care about his guests.
The Banana Beach Resort seems to be aging and in need of a good facelift on the property, though it was actually built in 1996. Some of the plaster work appears to be crumbling and could easily be fixed. The small room we were given felt distinctly like a motel room with no kitchenette and the king-sized bed we were promised turned out to be two single bed pushed together under a king-sized mattress. The mattress was thin, so my lady and could not comfortably cuddle with the distinct hump in the middle where the twin beds met. Water pressure was notably inconsistent, sometimes dropping to faucet trickles but other times giving us the shower of our dreams. On the plus side, however, the green, yellow, & orange colours were cute and their plants were well-cared for. I really liked the swimming pools within the complex, and it should be noted that it has its own pier where we were picked up to go scuba diving. (However, at the time we were there, the seaweed was being raked out of their harbour onto the land, and it stuck like sewage, so no lingering on the beach.) The restaurant, Il Divino, offered a complete breakfast of our choice, free for guests, plus more choices for which one could pay. It was very good though the waiter consistently calling me "buddy" required an adjustment. We never ate dinner there for it was a bit expensive and offered mainly mainstream dishes like steak, lobster, etc. We wanted Belizean food. I still recommend the Banana Beach for its economic prices and great breakfasts. It's just a walk down the beach or through town to get the main harbour, so you don't need to add to the growing golf cart congestion.