Stayed dec 28-Jan 3. Arrived after hours and the manager took care of us. He was very professional and explained the ins and outs of the resort and room. Ate at the restaurant downstairs the first night El Devinos (spelling wrong). Next morning went to the front desk for paperwork. The lady there is so friendly and kind. She always has a smile on her face. The major pros about this hotel is the staff are incredibly friendly and polite. The location is close to town, you can walk the beach to some restaurants (Pepperonis, crazy cunucks, pier 366). The resort is quiet and clean. The negatives are that it is old and run down. We stayed on the third floor and rarely had hot water for showers. A couple of nights the water was freezing which was tough for our young boys. The toilet stopped worked a few times. Water would not fill the tank back up. Staff looked at it but could not figure out the problem. TV, not a huge deal but nice to watch before bed was also hit and mess. Sometimes it worked and other times not. Pools were clean, but water was freezing. Boys didn’t mind it and loved swimming. Too cold for my wife and I. Nice to lay around and relax.
There is a beach, but no water access. To the left of the resort is a really nice beach and water access. You can go there with no problem. Like stated earlier, staff were great but I think we will look at other options when we return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.