Hi tried to write review earlier stayed here until 23 August 10 nights fantastic second time here booki g for next August. Renee should be sonpround of all her staff restaurant reception housekeeping waitresses Wayne on beach everybody all so nice. I fractured my foot on way to Carlisle beach and all staff were excellent helping me pointing out what clinics to go to any every day all asking f how I was security men everybody what a great team love u all back next August would love to meet renee manager to congratulate her on all staff members can we please have room 312 again
On arrival we were greeted by the front desk staff who were very nice and very helpful. We were taken to our room which was adequate, clean, comfortable and all the necessary utilities. The shower was hot and the aircon was excellent. The beach was within I minute of our room and it was amazing. There were negatives. Some of the staff were not very friendly and very rigid in their manner. The pool was very cloudy at times, looking dirty. Around the large pool area was uninviting. The food in the restaurant was very expensive and we didn’t eat there for the whole 2 weeks due to this fact. The drinks at the bar were also expensive and happy hour was limited to particular drinks not including soft drinks. The local restaurants and places to drink were abundant so lots of options. Transport in the area was perfect.
Terrible rooms and bathrooms. The furniture were dated. The bathrooms need re-tiling. Room 124 was terrible. There was a terrible smell of musk and the bathroom was disgusting. If I had not paid in advance through British Airways I would have moved out.
Some of the staff was rude and unwelcoming. The food was not value for money.
Definitely would not go back there.
This was a surprise gift for my 34th wedding anniversary. The hotel is a hidden gem in the St. Lawrence Gap. The hotel staff was very accommodating, our room was on the first floor with a patio and a view of the gardens and the ocean. It was perfect. The interior of the room was lovely, the bed was super comfortable AC worked great. The food at the hotel was good but there are so many spots nearby to eat at where the food is really great. The beach there which is Dover Beach is pretty but a little too much seaweed. I would definitely come here again!
Enjoyed my stay there only thing I would change bed was too hard. Food was great at the restaurant, very friendly and helpful staff. Convenient location to airport. Loved the design of the room and bathroom