It is a very very late review. But, finally! The Kumaon is one of the best properties we've been to. Be it in terms of location, scenic beauty, hospitality and sense of peace. We were dealing with Pushkar and Isha at that time and they were the best hosts to us. I cannot recall the name of the room we stayed in, but all the rooms have an exemplary view. You could literally sit in the room and feel within the mountains. The best thing is that there is no TV in the rooms. You get to connect with nature and with each other, for a change. The staff was amazingly hospitable and friendly. The food was great as well. There was an initial thought of being bored sitting at one place all through with nothing to do nearby but I can tell you I was so wrong. We stayed for 3 days and we hope to return there very soon, again.
Our stay at The Kumaon was a disappointment.
While the staff was nice, the property is ill-maintained. For example, the wooden flooring in the bath-room was coming off - posing a safety hazard. The approach to the hotel can be improved too.
Overall, overpriced. Not likely to visit again.
We booked this place, two rooms for the 3rd of June, over the phone and mail through a lady named Isa, who works for the property. Paid 50% advance, and reached on 3rd evening. While booking the place had discussed that my 80 year old mother is travelling with us. While we read in the tripadvisor reviews that there’s a walk to the hotel (cars don’t reach there), enquired whether it’s a deal breaker. Was assured that it’s not. On reaching on 3rd evening, the journey to the reception was uneventful. They have a very dedicated band of porters and one of them reached my mother in a mobike. However on reaching the reception we were told that the farthest room which is also the lowest in altitude has been booked for us, which meant a 50/60 feet journey (albeit thru a staired pathway) awaited my mother. (One of the guest rooms closer to the reception could have been exchanged but we wanted two rooms so this option didn’t work). This was very painful for her and she couldn’t come out of her room for the balance part of her stay. After such a painful entry, one may ask why should there be a deduction of one star only?
The reasons are that the employees thereafter did everything possible to mitigate the issue. (This is a process problem and I request the owners to suitably communicate with potential guests about this altitude issue). They reached her food to the room at night and arranged a "doli" to bring her back to the reception next day.
Overall, the wilderness aspect makes this place a wonderful retreat but one has to seriously think that (for this villa particularly) a 60 feet hike, and another 15 feet to the dining room every time you go for a meal, was a good idea on behalf of the architects or not.
Other points.....the staff is a relaxed lot. Didn’t bother us with credit card impressions while checking in. Took the balance payments at check out. The balconies, library and the reception area is tastefully done. Rooms mesh with the area with appropriate fittings, though the bed is a tad higher. The wilderness factor is still there although ongoing constructions next to the approaching pathway robs that atmosphere a little. Food is a bit average though, so don’t have any fancy expectations. Par for the course. Staff attitude is super, don’t remember the names of the guys except the front office gentleman called NEERAJ who has a naturally calming effect.
Recommended? Yes, certainly.
The Kumaon is a really special place nestled away in the hills of Kasar Devi. After lot of planning & cancelling we finally landed up at The Kumaon for 3 days, the hotel is nicely done up with each room having an expansive view of the Himalayas, your actual view is dependent upon weather conditions, on a clear morning the view of snow covered peaks is something else. Always opt for a room on the upper level, wasn't too impressed with the sit out areas of lower level rooms and make sure you don't miss the sunsets
If there is anything which is better than the hotel itself it is the service, it is a pleasure interacting with each staff member and they will really do everything to make your stay comfortable and exciting.
The mountains, hotel and staff members will give you enough reasons to be back, look forward to being there again.
The hotel is stunningly designed in a minimalist modern design that blends-in with its natural surroundings. The views from the rooms and common areas are spectacular. My room was spacious and very comfortable, with quality linens and toiletries. The cuisine emphasizes the local culinary tradition but the kitchen also offers mainstream Indian and Western dishes based on guests' preferences. A variety of hikes/treks/excursions are available at reasonable prices to nearby and further-afield religious, cultural and natural sites. The management and staff, led by a personable and charming husband-wife team, are always available to help and offer suggestions and advice. The hotel has wonderful onsite masseurs; the massage I experienced was exceptional. My two-night stay was simply too short!