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Comfort Inn & Suites Questions & Answers

North Wilkesboro, North Carolina

Are the photos on the trip advisor site accurrate for this hotel - it seems odd that several people recently have raved about this being an excellant hotel, while 2 recently reported it in poor condition - such as the elevator not working, low quality food etc. An then the photos are showing rather disgusting lack of hotel cleanliness. I am looking at this hotel to refer a friend - you can check out my trip advisor log under vhash77 and see I am an avid traveler and writer on trip advisor - typically I choose to go with the more positives on the reviews - but seeing the photos attached I have to question this cleanlinesss of this hotel and are the positive reviews correct - or are the negative reviews correct - also is this location is near the navel base - correct? Thank you in advance for your response.

over a year ago Answer

8 answers

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The pictures posted that display the hotel's poor cleanliness are correct. I took those pictures the day we checked in, when we first saw the room. Although we asked the front desk to have housekeeping come up several times during our 3 day, 2 night stay. The picture of the roach was the only one taken after we checked out. It was the last thing I saw in the hotel lobby as we departed. Others may have had a great experience staying at this hotel. Frankly, I'm glad if they truly did because I would not wish the experience I had on another traveler.

over a year ago
Rancho Mirage, California
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This is almost a half hour from the Naval Base. Our son is stationed there, but lives in Chesapeake so this location works for us. The area is rundown, but we have always been treated well at this hotel. We don;t use the weight room, pool or elevator - we always stay on the first floor. The breakfast has always been fine when we are there, with an attendant onsite all the time. Last time we stayed there was Sept 2014, no complaints.

over a year ago
Rancho Mirage, California
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This is almost a half hour from the Naval Base. Our son is stationed there, but lives in Chesapeake so this location works for us. The area is rundown, but we have always been treated well at this hotel. We don;t use the weight room, pool or elevator - we always stay on the first floor. The breakfast has always been fine when we are there, with an attendant onsite all the time. Last time we stayed there was Sept 2014, no complaints.

over a year ago
New York
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I would not go back or tell anyone I cared about to stay here! The place itself was Ok at best. I'm pretty flexible, but the room was just clean enough to get by, there was hardly any food at the deluxe breakfast Buffett & no seats at all, the pool is the smallest I've ever seen, and the surrounding area is shady. I didn't feel comfortable going to my car in the back parking lot at night. Hope that helps!

over a year ago
southwest Michigan
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After my stay there in July, I would not go back or recommend a friend to stay there.

over a year ago
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I thought the room where I stayed was wonderful. Ac, heat and fridge was working. Place was very clean. Pool was hot. Yes it is a small pool but ok. Next door was a motel but it was nicely painted and not much people there. Maybe it was the time of year that I went down. There is a Papa John's and McDonalds across the street. Also a Hardees down the street. Place was very clean, I only had breakfast 1 of the days I was there due to we where always getting together with family so we all went out. I felt very safe there. My brother is a police officer in town and he actually was the one who recommended the place due to no trouble in the area. The breakfast consisted of eggs sausage, toast cereal, yogurt and waffles. I was also with my elderly parts and one of my sisters and her husband and they all liked the Comfort suites. When I go back in the summer for family reunion I will be staying there again. Maybe in the summer because more people travel I will see if anything changes with my stay. I hope this helps. Like I said maybe in the summer there is a lot going on but my stay was very quiet and nice.

over a year ago
Salisbury
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One thing to add...The Comfort Inn itself has a nice building and decent parking lot. But is surrounded on one side by an older warehouse building and a low rent motel on the opposite side. Usually hotels this "name brand" and up have prettier areas they are situated in. Finally I went thru Room 77 and got a fair price for my room stay. I would rate this hotel a B -. PKW.

over a year ago
Salisbury
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Not to sure about being close to naval base in Norfolk. The photos are accurate I believe. I stayed there first time in July 2014 on way to a big drag race. The room was decent but was small..not a suite like advertised. The thing I did not like for summer travel....the A/C was completely cutoff in room, waiting for your arrival. The small frig was cutoff awaiting you to flip switch to activate...indoor pool water was cold ( for summer???) no towels poolside, all lights at pool area cutoff. But the pool itself was very pretty...small ..but 4 1/2 feet deep. Which I liked. Food..i dunno...did not have any. This place is managed by foreigners ( look Indian to me)....and that is the challenge. They do not believe in using the electric for travelers...in advance of your arrival. They wrote me after my review and basically said I did not share their views with being environmentally friendly. Bull !!! PKW.

over a year ago
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