Wow that sucks, did they reimburse you for any of your loses? I assume you received free hotel stay right. Sounds like an awful ordeal. Needs new management.
Great question. No the hotel did not offer any kind of compensation. Looking back, we should have saved our $175 and stayed at another hotel our second night. We would have saved some money and probably gotten better customer service!
Get an answer from Residence Inn Kansas City Olathe staff and past guests.