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Park Hyatt Chicago Questions & Answers

Chicago, Illinois

Is it standard hotel policy to damage guests property and do absolutely nothing about it?

over a year ago Answer

3 answers

Property representative
Peter R
Chicago, Illinois
Helpful answer
0
Votes
Not as helpful

Hello there --

I was so sorry to hear about your negative experience during your stay with us. As the General Manager, I can say that the well-being of our guests and their property is of the utmost concern. From my understanding, James from our Front Desk team has reached out to rectify the situation but please let us know if there is anything further we can do to assist.

All the best,

Peter Roth

General Manager

Park Hyatt Chicago

over a year ago
Chicago, Illinois
Helpful answer
1
Vote
Not as helpful

Hello,

Yes, I finally got in touch with James and the situation is resolved. Aparently the reason no one from the hotel contacted me is because my contact information was lost. I will remove this review.

Thanks,

over a year ago
Denver
Helpful answer
0
Votes
Not as helpful

This question doesn't have an answer. It is provocative not informative.

over a year ago
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