I have sent them two e mails to enquire about their trips but not heard anything back - are they reliable?
I thought they were reliable. They usually responded pretty quickly anytime I contacted them. They also even had an in-country contact who I could communicate with via WhatsApp once my trip started. Maybe make sure it’s not some holiday?
Sorry just seeing this! We worked with them through a travel agent but I do think that she had to badger them a few times for responses.
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