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Baranof Downtown Questions & Answers

Los Angeles, California

i just booked a week's stay (next week) and am very concerned about these reviews.

Every review involves the GM of the hotel making an apology.

I've asked for an upper floor, water view, non smoking, king bed.

Will I actually get this room? Others have told me that, no, you will end up with a back room on the second floor with only a parking lot view. Very old creepy bathroom with a small twin bed. The old bate and switch with no refunds.

What am I to believe? I hope it's nice and no major construction involved.

I want the GM to let me know if any noisy construction is going on.

Thank you

over a year ago Answer

1 answer

Property representative
Steve H
Juneau, Alaska
Helpful answer
0
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Not as helpful

Hello.

From you note here, I do not know anything about your reservation.

Please contact me direct at the hotel and I will be happy to help you.

We have several room types. Make sure that your order the bed type that you want.

We do not require prepaid reservations either. The hotel was build in 1939 and it does have smaller rooms that were the style in the 30s.

I'm looking forward to hearing from you.

Steve

over a year ago
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