My wife and me has booked a room from 22 Oct to 26 October. Do you provide free transfer from the airport to hotel?
They provide the service but not for free. You get a discount voucher during check-in. We paid approximately 80.000 for a taxi to the airport.
It is not for free the hotel shuttle, but not really expensive. There are many taxi's at the airport outside where you can negotiate to a certain price. But on the left site in the airport just after the luggage belt there is a taxi counter with good rates.
Get an answer from Gallery Prawirotaman Hotel staff and past guests.