Onsen Hot Pools Retreat & Day Spa Questions & Answers

Hi,

I want to know if you provide fresh water between different guest groups.

4 months ago Answer

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From the website:

• For our Original Onsen and Outdoor Onsen pools the water is constantly refreshed with 1.5 litres of water per minute exiting the pool and 1.5 litres of fresh water being added.

• Each pool is electronically monitored at one second intervals as the water rotates between the pool and filtration system. The electronics compare the ideal readings to the actual readings and adjust as necessary.

• As the water circulates, it passes through a sand filter and a UV unit and then if required a small dose of bromine is added as a final disinfectant.

• In addition, a staff member undertakes manual pool tests four times a day as a back up to the electronic system.

• The shared facilities are also cleaned on the hour or approx. 10 times each day

•The smaller, private Serenity Soak oval tubs offered to our day spa guests are emptied, cleaned and re-filled with fresh water for each new booking but in keeping with our environmental responsibilities, we limit the number of bookings for these hot tubs each day.

3 months ago
London, United Kingdom
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Sorry I don’t know the answer to this

4 months ago
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