e arrive on the 3rd of August and have emailed the hotel twice without a response regarding a dehumidifier, and the Kids Club. I am hoping that the Customer Service during our stay will be better….
Thank you for choosing OCT for your upcoming vacations.
Please accept our apologies for the delay in our response.
Could you be so kind to forward your mail to the next e-mail address? So we can do a follow up of your requests: info.hpc @ h10hotels . com
The Ocean Coral & Turquesa Management
OCT Customer Service we have had several emails now from yourself & your colleagues at the hotel. All of which have been very polite & informative. Many Thanks for all the replies it is very encouraging. So excited & see you all very soon!
Get an answer from Ocean Coral & Turquesa staff and past guests.